The Institute of Internal Communication will be undertaking a major membership survey in November.
Now that the Institute has been in existence for well over a year, this will provide an opportunity to take stock and get members’ views on what they expect from their professional institute.
The survey will take an in-depth look at what members think about current services, the value of membership and what you would like to see in the future.
Customer Plus , one of our member companies, is going to be working with us on the research process and analysing members’ responses.
Findings will be analysed at the end of this year, ready to be reported back to members early in 2012 and to be incorporated into the Institute’s planning process.
The Institute’s chief executive Steve Doswell says: “We’ve undergone several changes in recent months as a result of our new status, and everyone in the Institute has been working hard to ensure that we fulfil our role as the only professional body dedicated to supporting internal communication practitioners.
“Now is an excellent point to review what we have been doing and to ensure that we are providing services in line with members’ expectations. It’s also important that we know what members think are going to be the key issues and priorities for the future.
“We will be carrying out this research within a relatively short time frame over the next couple of months so that resulting data can be used to inform our actions from the start of 2012.’’
The survey will arrive in members’ inboxes in November – please take a few minutes to fill it in. it’s an important opportunity to have your say and help us plan a future for the Institute that meets members’ needs.
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