Institute of Internal Communication

This one-day seminar (9.00am to 5.00pm) is run by Steve Nichols. It offers the latest thinking on writing for the web and the best advice on how to communicate effectively within an internal communication environment.

It looks at the techniques you can use to write better headlines, summaries and copy. It also looks at how to time your stories for maximum impact, get feedback, and encourage people to use your intranet. 

Many people don't have time to plan their internal communications, they just want to 'get on with it'. Maybe you already know the danger of this approach but don't know how to plan effectively. Or maybe you plan your communications and you still aren't in control!

An intensely practical one-day workshop to give you new ideas and inspiration
for re-energising your internal communication. Great internal communication doesn’t have to be expensive, but it can be highly resource-intensive in terms of time and effort. This course explores ways to select the most appropriate communication methods and to squeeze the maximum value from each.

This course is all about creativity and innovation (they’re not the same thing!) but with a particular focus on what it means for communications professionals.

A practical course, full of hints and tips, designed to highlight the importance of internal communications and employee engagement during periods of change - from strategy to practical execution.

Plenty of practical sessions in commissioning stories, handling author expectations, correcting stories, proofreading, editing and writing headlines to develop confidence in these skills.

What do you do if a colleague is digging their heels in? Learn why the right negotiating skills can get things on the move again. This is a one-day practical course.  You’ll learn a seven-stage route through negotiation that will get you the results that you want.

A practical workshop showing how to identify the difference between 'major' and 'minor' proofreading mistakes and to look at techniques used to cut down errors.
"I thought this course was excellent. It gave me lots of really useful tips and key things to look out for. Steve was a great tutor - his experience brought the course alive."

Almost every change programme has an element of cultural change in it. But how can you use effective communication to help change corporate culture?  This course tackles this question and explains the pivotal role internal communicators must play if cultural change programmes are to succeed.