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Crisis Communications for the Internal Communicator - 1 place remaining!

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Event Date
15th Nov 2017
9:30 am - 5:00 pm
Standard Price
£475.00 + VAT
Members Price
£365.00 + VAT
Liz Havern
Central London


Nothing tests your organisation’s internal communications more than a crisis. It can take many forms – accidental, financial, or legal – and it can strike at the things which matter to you most – your reputation and your customer relations. It can come from nowhere. It causes immense pressure and uncertainty for any affected company and its employees. Yet far too many organisations still do not realise that effective employee communication is crucial to managing business crises and protecting reputation and brand.  


This crisis communications workshop provides you with the skills and knowledge to engage with and to empower your employees, to protect your organisation’s reputation and to convert organisational change caused by the crisis to a competitive advantage. The course also examines how the increasing growth and influence of social media has re-shaped how organisations are expected to communicate during testing times. It gives you the confidence to respond quickly and effectively to employees and all stakeholders and to say and do the right thing if a crisis emerges. You will have the opportunity to demonstrate the learning through practical exercises and to apply it directly to your own workplace situations.


By the end of the course, you will know:

  • How to establish a crisis communications team in your workplce
  • How to structure a crisis communications plan
  • How to improve staff communications and involvement
  • How to keep stakeholders on board
  • How to effectively manage social media during a crisis
  • How to reduce the negative impact of a crisis
  • How to turn a crisis to your competitive advantage

'I thoroughly enjoyed every bit of the course and I have gained extra confidence in moving our crisis comms forward'

'I have already organised a meeting with my team to put a plan in place'

Please note our training terms and conditions before booking your place.


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