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Jessica Fender is a professional writer and educational blogger at GetGoodGrade. Jessica enjoys sharing her ideas to make writing and learning fun.

Tom Sommers is a Washington, DC-based, published writer, editor and data analyst with success with F500 and start-up firms. You can follow Tom on Twitter at @tomsommers1 or connect on LinkedIn.

Dan Matthews is a freelance writer and content consultant who specializes in valuable insights when it comes to technology and business solutions. If Dan isn't writing, you will find him with a coffee in one hand and searching for new music, on his phone, in the other.

Claire Widd is the Senior Internal Communications Manager for Cadent, the UK’s largest gas distribution network and is also the IoIC Central Region Director. Claire has over 10 years’ experience in global Marketing and Internal Communications roles.

Melanie Hinds - Internal Communications Manager

Melanie Hinds is the Internal Communications Manager at Sanctuary Group. A senior management role in a company which has over 13,000 employees across a range of housing and care accommodation services. Melanie has over 12 years internal communications (IC) experience which has been achieved in the sectors of music, charity, constriction, housing and care accommodation. She started her career in PR before taking on IC responsibility in blended PR and IC roles and then moving full-time into IC nine years ago. Her key skills are strategy and planning, translating fast-moving complex information, stakeholder management, project management and crisis comms. She is an IoIC Ambassador and Mentor, a member of the CIPR, a trained coach, and is an advisor in inclusion, wellbeing and technology working groups.

Senior Manager – Colleague Communications, Coventry Building Society

Kirsty has 14 years’ experience leading internal communications functions and teams, and has been at Coventry Building Society since 2013. Working for a purpose-led organisation with high employee engagement may suggest there’s not much to do from an internal communications perspective, but this isn’t true. Continuing to improve, add strategic value and develop with a small budget and within a risk-averse financial services environment presents some interesting challenges!

Kirsty is an IoIC Fellow and has volunteered as part of the IoIC Central team. She was regional director for 18 months and has actively led the Coventry and Warwickshire hubs. In addition, she regularly supports the judging of IoIC’s National Awards.

Paula’s just taken up an interim internal communications role for BRE. Before that she was Head of Employee Communications at SSE Energy Services and was responsible for communicating its acquisition by OVO and leading communications for the subsequent integration. She’s also held communications positions at Thames Water, Southern Water and United Utilities, and worked in both interim and permanent roles. In the dim and distant past she worked for Future Publishing as the editor of now-defunct titles including PC Format and PC Answers.

Liam FitzPatrick is the co-author of Successful Employee Communications and writes extensively on change communications good practice.

Consultant | Coach | Mentor

An accomplished internal communication, engagement and change expert, and founder of Fabrica Group, Sarah has over 20 years’ experience helping businesses piece together strategy and objectives with people and the way they work. Passionate about people and performance, building trust and developing strong and lasting relationships are core to Sarah’s approach.

Website: www.fabricagroup.co.uk

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DRPG Creative Communications Agency

With over 350 thinkers, makers and doers, our creative geniuses across the globe are used to tackling the big (and small) communication projects, while still providing the more meaningful client experience you’d expect from a much smaller agency.  Whether it’s some strategic brand insight into exactly why your current prospects aren’t biting or an all-guns-blazing employee experience, we’re your single point of contact for researching, creating and executing communications that engage, excite and inspire in every detail!

Lindsay Uittenbogaard is the Director of Mirror Mirror – an alignment tool that identifies and measures alignment gaps.  She is a published author in the Gower Handbook of Internal Communications, accredited with the Reputation Institute and International Association of Business Communicators (IABC). She has 15 years’ experience in employee communication leadership positions in the Energy, IT, and Telecoms industries.

Mike Klein is Director of Changing the Terms  - a communication consultant and strategist, operating in the areas of messaging, research and network analysis, and focused on the dynamics of companies and communities. Mike is a US/UK dual citizen. He holds an MBA from London Business School and recently moved to Reykjavik. He is the former Regional Chair of the International Association of Business Communicators (IABC).

Russ Norton, head of client experience, scarlettabbott. 

Russ leads the client experience at employee engagement consultancy scarlettabbott. He is also a passionate champion for diversity and inclusion, regularly advising global brands on D&I strategy and building more inclusive cultures.

Dawn Robinson has been working within internal communications at global travel company TUI for over five years, recently completing a secondment as Head of Internal Communications and Engagement for the Destination Experiences part of the business. Before travel, she started her IC career in banking, working for what is now Santander, before spending the next decade in IC, PR and marketing for UK housing association, The Guinness Partnership. Lockdown time has fueled a personal passion in gardening and cooking, with the rise of sourdough (bun pun intended) and fresh-from-the-garden lunches, featuring heavily between Teams calls and emails.

Catharina Weegh has 10+ years of experience working in a variety of corporate communications roles with strong focus on strategic internal communications, change and employee engagement.

Currently working for Cobham Mission Systems she leads on the company’s communications & marketing activities and internal engagement programme for 2,200 UK and US based employees.

Lauren has over 10 years’ experience in all things people; starting her career in HR she transitioned into internal communications. Holding roles with many well-known brands, she has experienced complex markets and organisations with varying demographics including global audiences. As Lauren has progressed through her career, she has led company-wide messaging, managed organisational change projects and experienced mergers and acquisitions where employee engagement has been key. Her current role with Auto Trader leads people communications for over 800 employees that are based across two offices (Manchester and London) as well as a remote team working across the UK. She works closely with the CEO and the Operational Leadership Team to ensure plans and strategy are cascaded appropriately for the audience, as well as supporting the wider business to create, develop and execute a strategic internal communications programme to support Auto Trader’s goals and priorities that enhance employee engagement.

Helen has over 13 years of internal and external communications expertise, working across a number of private sector industries including fashion and recycling. Helen is Head of Communications at leading UK sustainable waste management company, Biffa plc and holds a Masters in Internal Communications Management.

A partner at Peppercomm London, Courtney helps organizations create strong employer brands and improve employee engagement. She is passionate about internal communications, is a certified global project manager, and is known for providing outstanding client service. At Peppercomm, she spearheads the internal communications efforts for several B2B clients in the U.S. and in Europe, and manages global integrated campaigns. She calls Vancouver, New York and London home.

Natasha Tully is Marketing and Communications Co-ordinator, focusing on internal communications, at Belfast City Council.  She works to connect the dots between strategic aims and operational impact by supporting leaders to set out the mission, line managers to translate it for their teams, and employees to make their voice heard throughout the process.

Claudia Preda – Internal Communications Specialist at TomTom

Claudia is an Internal Communication Specialist, passionate about making a positive impact on people and organisations. For the past three years, she has been with TomTom, focusing on global internal communications, employee experience, and employer branding. Other interests include being an annoying cat mum and re-watching random episodes of Parks and Recreation. Get in touch on Twitter: @claudiampreda

Caroline is Head of Culture and Internal Communications at Slater and Gordon Lawyers and has two decades experience working in employee and corporate communications across a variety of sectors and cultures. She has previously held roles at Thomson Reuters, Clarivate Analytics, The Associated Press, the National Health Service and Turning Point.

During her career she has helped organisations to develop employee brands, develop strategic narratives, innovate channel frameworks, communicate change and drive effective value and culture transformation programmes. She works closely with leadership to advise, influence and provide strategic communication counsel and delivery of cross business communication initiatives. 

She is passionate about the role of communication to create alignment and to build engagement and advocacy, and ultimately create a high performing organisation that people want to be part of.

  • 24th September 2021
    Over 330 internal communication professionals attended the IoIC’s first in person Awards Dinner in two years, on Friday 24th September at The Brewery to celebrate the winners of...
  • 7th September 2021
    COVID-19 has triggered a universal re-evaluation of how we work. The 2020 pivot to remote working amplified a range of trends that had already begun to reshape 21st century business. The...
  • 19th August 2021
    The 2021 FEIEA Grand Prix awards are now open, celebrating more than 60 years of the best in European internal communications at a time when IC is more valued than ever. The IoIC is one of eight...
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