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What a time to be alive in IC! Kate Jones looks back on how our value has grown as we moved from broadcast to engagement

Condensed highlights of a career in internal communications: In 1996 I was squabbling with engineers about technical jargon in an all-employee newsletter. In 2006 I led comms for significant change and restructure programmes. In 2016 I rebuilt a new internal comms team from two to four business partners plus a permanent channels manager. Writing th...
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