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IoIC President’s blog: Makers of IC history

The launch of the first-ever historical study of internal comms from its origins in the 1880s to the present day will further legitimise IC's valuable contribution to shaping organisational practice. IoIC president Suzanne Peck outlines why IoIC is proud to be a key partner and why our past is also key to informing our future. "We are not makers of...
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154 Hits
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Pride 2022

Pride month is celebrated every June around the globe. Here we're sharing some tips to mark the occasion in your organisation. It goes without saying that when you're thinking about participating in Pride month both internally and externally, it's important to take a step back and make sure you're taking the right approach. You could start by askin...
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243 Hits
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IoIC President’s blog: Harnessing the buzz of ‘collective effervescence’ for employee engagement

The magic, connection and unique sense of community formed when large numbers of people come together is an opportunity for comms gold, says IoIC president, Suzanne Peck. When was the last time you felt the buzz of 'collective effervescence'? It's a great term that describes that sense of harmony, connection, of being a part of a community and some...
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378 Hits
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Shouting loud about the ‘mystery’ career

I'm used to blank looks when I say I work in internal comms, so I was more than ready for the students' responses at a careers event I took part in this week. From being an #IChoseIC ambassador, I'm connected to an organisation called Inspiring the Future. Every so often, an opportunity to talk to young people about my job lands in my inbox, and th...
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373 Hits
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IoIC President’s blog: Loosening the grip of imposter syndrome

Experiencing doubt and low confidence about our abilities and skills as IC professionals feels on the rise, says IoIC President Suzanne Peck. Why does imposter syndrome seem to be so prevalent at a time when we're needed as confident communicators?   Is imposter syndrome within the internal communications profession on the rise? Over the past ...
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746 Hits
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Looking after yourself

While it's right to think first and foremost about the impact on those caught up in the conflict, it's also completely normal to feel upset from afar by what we're seeing in Ukraine. After a two-year pandemic, it's a lot to absorb, and experts agree that feeling overwhelmed is normal. You're allowed to feel safe and be concerned – the two aren't mu...
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366 Hits
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The Future of Internal Communication podcast returns!

In September 2021, we launched a new podcast series – The Future of Internal Communication. Somewhat of an experiment at the time, we wanted something to accompany our Future of Work series, to serve those IoIC members who prefer audio to written reports and material.We've been blown away by its reception.Co-hosted by IoIC CEO, Jennifer Sproul, lea...
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689 Hits
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Addressing Technological Roadblocks to Remote Work Communication

Technology is a wonderful thing. It allows us to socially distance ourselves amidst a pandemic and log in to work from the comfort of our own homes. These days, you won't even have to change out of your pyjama bottoms if that's what you choose since your co-workers will likely only see you through Zoom, anyway. But technology isn't always a delight...
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665 Hits
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From Student Comms to Internal Comms

As a student, my dislike for emails was through the roof. Every time my phone vibrated, and an email notification came up, the deep sigh I would make was intense. I never appreciated the effort it took to send these comms out. When you are a student on the receiving end, constant emails and updates seemed like a fly you couldn't get rid of, you cou...
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753 Hits
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How Internal Communication Can Improve Employee Engagement

Communication in the workplace is one of the most significant ways to drive employee engagement and keep employees happy. The workplace has changed drastically over the last few years, and some workplaces are so large that it can be nearly impossible to rely on face-to-face communications. It has been found that internal communications drive employ...
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1606 Hits
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Getting started with CPD on a budget: Discover the event highlights

Continued Professional Development (CPD) is something I've very passionate about, and I frequently see social media messages from people struggling with limited budgets. In September 2021, I hosted the Institute of Internal Communication's (IoIC) FutureNet event, 'Planning your CPD on a budget'. Here are some of the topics covered and tips to help ...
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520 Hits
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How to Guide Difficult Conversations in Performance Reviews

Performance reviews are an essential part of any positive employer-employee relationship. As a business leader, they give you a chance to better understand your employees and plan for their growth. However, the issues you need to address during these discussions are not always going to be pleasant. It might be the fact that your employee isn't quit...
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888 Hits
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Writing a Time Management Action Plan for Remote Teams

Whether you're a freelancer or a full-time employee, remote work is slowly becoming the norm in dozens of industries, including IT, business management, and sales. According to Forbes, 74% of professionals are in favor of remote becoming an industry standard, with 97% never wanting to return to full-time office work. The allure of working from home...
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1091 Hits
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The Importance of Effective Risk Communication In Business

To run a business is to engage with risk. However, many company leaders focus on the internal element of risk. What is the potential for financial failure? How could cybercrime disrupt everyday activities? Have they got sufficient insurance to compensate injured workers? But this doesn't represent the entirety of the impact risk can present. When d...
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1412 Hits
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Communicators need to think like marketers

Journalists and professional communicators – people with jobs in the communication field (corporate, external, HR, equality, diversity and inclusion, and internal) – are paid for their expertise to assemble words into meaningful content. Their focus is on observing, writing, editing and crafting a message to alert, persuade, report or tell a story ...
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1099 Hits
1 Comment

Improving Safety Communication in the Workplace

Regardless of the industry or environment in which you work, safety must always be the top priority. To spread the word about workplace policies and safety procedures, proper communication is key. That means verbal reminders, smart signage, and an open-door policy that allows the chance for feedback and tells your staff that you care about them as ...
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975 Hits
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How to Implement Policies Around Communication

Company policies are essential for keeping your operations consistent and functional. Without clear sets of procedures for every aspect of your business, things start to fall apart relatively quickly. Your policies project the intentions of your company, its values, and its ethics. They also serve to make certain that every action taken by employee...
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815 Hits
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Messaging – more important than ever

In a world where our colleagues have access to so many channels, clarity about messages is essential if we can hope to have impact says author and consultant Liam FitzPatrick. I recently did a simple audit of comms channels for an international organisation and was struck by the massive volume of channels available.When I started in PR and Comms a ...
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1043 Hits
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Meeting Your Remote Team’s Mental Health Needs

The COVID-19 pandemic has caused remote working to become the norm for thousands. Employees and employers alike are enjoying several benefits that go along with remote work. It can increase productivity and provides flexibility while saving many businesses money. Working from home can also reduce stress and put more of a focus on communicative empl...
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1208 Hits
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Finding time for strategy amidst the whirlwind

Each year when the Gallagher and IoIC State of the Sector report is released, there is a level of consternation about the absence of long-term strategic planning in internal communication (IC). According to the 2021 report only 40% of IC teams had a plan any further ahead than one year. Putting aside debate about how far ahead IC teams should be lo...
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1117 Hits
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  • 21st June 2022
    Our latest IoIC Fellow Joanna Parsons, head of internal communications & culture with teamwork, discusses overcoming a case of imposter syndrome, being a “silo surfer” and the impact...
  • 14th June 2022
    After over 20 years of working in internal comms, Jo Bland, head of strategic engagement and internal communications at NHS Digital, has received a Fellowship in the profession. She tells us why...
  • 9th June 2022
      IoIC has produced new guidance on ethical communication as part of a renewed focus on raising standards in the internal communication profession. IoIC has published a guide for members on...
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