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How Internal Communications can drive organisational success

Internal Communications has long been poor relation to its more flamboyant cousins in the External Communications department. But times are changing. Internal Comms and Employee Engagement are increasingly being recognized for what they can do for both profile (traditionally the realm of PR) and sales (where usually advertising stakes its claim). S...
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The Future of the Workplace: How new ways of working will transform IC priorities and channels.

There is definitely something in the air at the moment when the topic of the workplace arises. A whole lexicon is springing up around organisational priorities when it comes to offering employees "the workplace of the future", whatever that means. In an average meeting / brainstorm / casual chat in the staff kitchen on the topic, the word "flexible...
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What FutureNet means to me

​Get the lowdown on our network for IC newcomers. ​ FutureNet is the first and only network of its kind. It's dedicated to supporting new internal comms professionals as they find their feet in IC. Whether you're striving to be a future leader or want to perfect your craft, it ticks all the boxes.  Aimed at people just starting on their intern...
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From the outside in

I recently made the move from a social media agency to an internal communications one. From what I hear, this is a relatively unusual move. There are some (read: many) working in social that still don't know what internal comms is. And there are no doubt some in internal comms that don't feel I'm qualified to advise at a senior level without years ...
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Fighting fire with fine planning

Working in internal comms can sometimes feel like firefighting. 44's Tom Abbott explores how we can use approaches and processes from crisis management to help put out the flames on these busy periods... "My job description? I spend my life with two fire extinguishers strapped to my back putting out fire after fire!" Does this sound like a familiar...
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329 Hits
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I soon began to see that this Masters would be a worthwhile commitment

My ten years of experience in internal comms roles was sprinkled with knowledge I had gained by working with other IC experts, a conference or two, or the classic way I tend to learn – from mistakes. I was pretty good at what I did, doing it for one of the most famous names in the UK but, if I'm honest, I always felt like I was missing something – ...
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And at the end, you'll have a fantastic academic qualification that will set you apart

I've worked in internal communications for over 15 years, and was pretty confident that I had a level of knowledge and expertise that meant I was doing a good job. However, when an email landed in my inbox about studying for a Masters in Internal Communication, it sparked an interest immediately.  I've always been incredibly passionate about d...
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1801 Hits
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My first boardroom experience didn’t feature a killer robot!

Do you remember the scene in the original Robocop movie where the deliciously villainous Dick Jones (Ronny Cox) reveals his Ed 209 police robot and says "It gives me great pleasure to introduce you to the future of law enforcement." My first experience as a fully-fledged member of the Institute of Internal Communications (IoIC) Board was not quite ...
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280 Hits
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What difference does an IC qualification make?

I currently work for one professional body and volunteer for another, so you won't be surprised that I think professional standards and vocational qualifications are important things. Both organisations (the CIPD and the IoIC) are dependent upon lots of people agreeing with me in order to function. But I don't believe this because I am involved in ...
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889 Hits
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Internal communication – tackling some perennial questions

A familiar question to start: in the future, will internal communication (IC): A) become more distinct as a profession? B) increasingly merge with other professions? C) cease to exist entirely? Taking one of those viewpoints and arguing it is a perennial source of conference speeches and blog posts in the IC world. And yes, I realise that is exactl...
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720 Hits
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Q&A on IoIC mentoring scheme with Sharon Viccars and Saskia Jones

Saskia Jones , Communications Coach, has been acting as a mentor to Sharon Viccars, who is the global Internal Communication Executive at Domino Printing Sciences, a leading global supplier of coding solutions and printing technologies. Sharon, what have been the benefits of mentoring for you as a mentee? As a professional, approachable and imparti...
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418 Hits
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Trust in a Brexit world

"The best way to find out if you can trust somebody is to trust them" – words from Ernest Hemingway which ring truer than ever in 2019 Brexit-bound Britain. The trouble is, many of us in the UK are increasingly distrusting of people in power, with trust in our senior politicians falling to an all-time low. According to the 2019 Edelman Trust Barome...
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581 Hits
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Image is Everything: The Value of Visuals in a World of Flexible Working

We hear a lot about a shift towards a "gig economy" and a world in which work is more fluid and working patterns more flexible. While a more elastic workforce brings advantages for both workers and employers, it also poses some challenges, not least when it comes to workplace communications. As the world of work changes, we must rethink the way we ...
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506 Hits
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Get Ready for Gen Z: 10 Ways They Will Change the Workplace

Generation Z is growing up. This population is generally defined as people born between 1996 and 2010 with the oldest of the bunch now graduating high school and college, applying for jobs, and starting to assert themselves in the workforce. While Gen Z shares many common traits with their millennial counterparts , there are some significant differ...
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Building Your Organization's Interactive Culture Synopsis: Why and how you must cultivate meaningful and valuable internal communication

One of the most daunting challenges faced by all businesses and organizations is fostering and maintaining clear communication across all departments and personnel. When substantial growth is occurring within the given entity, a lack of clear communication can become an even greater concern, allowing for failed projects, lost customers or benefacto...
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829 Hits
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Four ways artificial intelligence is enhancing digital workplaces

You would be forgiven for thinking that artificial intelligence is simply a buzzword, void of any true meaning or application and used solely to intrigue hapless web surfers into viewing content. It seems everyone has an opinion on AI. Will it lead to mass unemployment? Is it going to revolutionise our everyday lives? Will the machines take over? I...
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1848 Hits
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Top 5 Reasons You Don’t Need Internal Communications (And Why They’re Rubbish)

Ask any IC professional and they'll tell you. Selling the value of internal communications to senior management is difficult. Maybe it's easy to understand why. They're big-picture thinkers, future-focused, bewitched by the bottom line. So when you're outlining a new internal communication initiative, they're ready and willing to challenge it. To c...
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816 Hits
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The B word... Lots of noise, but why the IC silence on Brexit?

Let's talk about Brexit. OK, we know, we're all fed up to the back teeth with Brexit, but come the 11th, we'll finally know whether Theresa's deal made it across the line or whether we are in for pre-Christmas chaos. Perhaps it's time to consider moving Christmas Day to the day before the vote. At least we'll be so hungover to actually care what ha...
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569 Hits
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Coaching as an essential skill for a Communication Business Partner

Once upon a time, in the days before the internet, all organisational communication was contained, managed, and broadcast in a consistent, relevant and timely manner. …… In this digital age even the illusion that we can control organisational communication is truly a fairy story. It's out there in the ether, with an evolving life of its own. Our ro...
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521 Hits
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He ain’t nothing like I imagined!

How many times have we heard that phrase? We bump into people in the corridor or at a Town Hall and the leader we meet (guy or gal!) just seems completely different in 'real-life' to what we've pictured, read or been led to believe exists?! This happens with celebs too. It is becoming less common, granted. But I genuinely believe we have a role as ...
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