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How to Guide Difficult Conversations in Performance Reviews

Performance reviews are an essential part of any positive employer-employee relationship. As a business leader, they give you a chance to better understand your employees and plan for their growth. However, the issues you need to address during these discussions are not always going to be pleasant. It might be the fact that your employee isn't quit...
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330 Hits
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Writing a Time Management Action Plan for Remote Teams

Whether you're a freelancer or a full-time employee, remote work is slowly becoming the norm in dozens of industries, including IT, business management, and sales. According to Forbes, 74% of professionals are in favor of remote becoming an industry standard, with 97% never wanting to return to full-time office work. The allure of working from home...
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349 Hits
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The Importance of Effective Risk Communication In Business

To run a business is to engage with risk. However, many company leaders focus on the internal element of risk. What is the potential for financial failure? How could cybercrime disrupt everyday activities? Have they got sufficient insurance to compensate injured workers? But this doesn't represent the entirety of the impact risk can present. When d...
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393 Hits
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Communicators need to think like marketers

Journalists and professional communicators – people with jobs in the communication field (corporate, external, HR, equality, diversity and inclusion, and internal) – are paid for their expertise to assemble words into meaningful content. Their focus is on observing, writing, editing and crafting a message to alert, persuade, report or tell a story ...
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609 Hits
1 Comment

Improving Safety Communication in the Workplace

Regardless of the industry or environment in which you work, safety must always be the top priority. To spread the word about workplace policies and safety procedures, proper communication is key. That means verbal reminders, smart signage, and an open-door policy that allows the chance for feedback and tells your staff that you care about them as ...
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520 Hits
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How to Implement Policies Around Communication

Company policies are essential for keeping your operations consistent and functional. Without clear sets of procedures for every aspect of your business, things start to fall apart relatively quickly. Your policies project the intentions of your company, its values, and its ethics. They also serve to make certain that every action taken by employee...
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432 Hits
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Messaging – more important than ever

In a world where our colleagues have access to so many channels, clarity about messages is essential if we can hope to have impact says author and consultant Liam FitzPatrick. I recently did a simple audit of comms channels for an international organisation and was struck by the massive volume of channels available.When I started in PR and Comms a ...
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588 Hits
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Meeting Your Remote Team’s Mental Health Needs

The COVID-19 pandemic has caused remote working to become the norm for thousands. Employees and employers alike are enjoying several benefits that go along with remote work. It can increase productivity and provides flexibility while saving many businesses money. Working from home can also reduce stress and put more of a focus on communicative empl...
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612 Hits
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Finding time for strategy amidst the whirlwind

Each year when the Gallagher and IoIC State of the Sector report is released, there is a level of consternation about the absence of long-term strategic planning in internal communication (IC). According to the 2021 report only 40% of IC teams had a plan any further ahead than one year. Putting aside debate about how far ahead IC teams should be lo...
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772 Hits
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Mental Health Awareness Week: FutureNet recommends…

This Mental Health Awareness Week, the FutureNet committee has been talking all about what mental health and wellbeing means for us as internal communicators. Mental health and wellbeing is a wide-ranging, important and sensitive area so it can be difficult to know where to start when it comes to planning your communications. Particularly as employ...
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463 Hits
1 Comment

Why you might need to change your internal communication strategy in a post-pandemic world

If nothing else, 2020 was a source of massive communication shifts among businesses of all industries. To meet the needs of rapid virtual changes, companies have had to adopt new internal communication strategies, ranging from hiring processes to various day-to-day operations. As the dust begins to settle somewhat, it is necessary for businesses to...
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770 Hits
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Messaging - it all starts with the DO and the WHO

Developing messages with impact is not that widely spoken about or covered in communications textbooks. But, says Liam FitzPatrick, if you start with the end in mind, it's not that challenging; as long as the outcome resonates with your audience. Here's an experience most communicators will recognise. A colleague or a client asks you for help on a ...
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1213 Hits
1 Comment

Could MS Teams be the silver bullet in internal communications?

We are all well aware that the environment for communicating with colleagues internally has changed dramatically. Blending electronic, hard copy and face-to-face communications, widely regarded as the best way to connect and engage, now looks more like full-time video or telephone calls, email and perhaps WhatsApp groups. In-person meetings, forums...
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689 Hits
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Leadership styles and how they impact internal communications

The fact is, internal communications have technical, emotional, and philosophical benefits throughout businesses. Employees that recognise a strong culture of communication with management tend to be more satisfied. A robust, directed strategy for internal communications can adjust the workforce mindset in a way that stimulates growth. But an effec...
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780 Hits
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How diversity and inclusion has an effect on employee engagement

Employee engagement goes way deeper than our teams turning up to work each day and getting the job done to a good standard. Did you know that high performers can hit their targets and be high-functioning team members without ever being engaged? Is engagement all about performance? Engagement measures whether our employees feel a true connection to ...
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534 Hits
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5 ways to make your communications more inclusive

It takes more than a quick read through your diversity and inclusion policy to make sure that you and your team are living the values it outlines, and communication is an area where to you can make a real difference to how connected and involved everyone in your organisation feels. It is vital that you are not being too complacent when it comes to ...
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886 Hits
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Reliance on Cascading to Achieve Shared Meaning

The idea behind cascading is deceptively simple: that a set of messages defined at the top of the organization can move down through the hierarchy with no loss of meaning as they reach the bottom. The underlying logic for cascading is based on the idea that everyone will do as they are told, say the same thing as the process moves forward, and natu...
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947 Hits
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Careless language when moving from “purpose” through to “priorities”

The terms "purpose", "vision", "mission", "principles" and "priorities" all convey certain types of organizational intent. But without a shared understanding of what those words mean in practice across functions, teams and geographies, the power and that intent can easily get muddled. Part of the problem is in the architecture of business language ...
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755 Hits
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What sabotages alignment?

This is the first in a special short series of blogs, entitled 'Communication Traps that Sabotage Alignment'    Alignment is a hot topic in the business world these days. But if alignment means "people are able to make decisions and take actions that line up with the wider organization's strategy and priorities," where does it all go bad?...
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676 Hits
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Different Ways to Create a Communicative Remote Work Culture

Remote operations are becoming a more familiar aspect of our business landscape. While the COVID-19 pandemic may have forced many companies to unexpectedly adjust to this method, many more are discovering the economic and social benefits of working from home, period. One study even suggests that 16% of employees who have recently moved to remote pr...
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1063 Hits
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