All about bringing “Joy” back to our jobs

In the mad rush to stay technologically relevant and to gain a competitive advantage in the marketplace, many organisations seem to have overlooked a very basic but critical organisational attribute: its company culture. Therefore it should come as no surprise when statistics point to the number of employees who have left or are thinking about leav...

Institutions used to be trusted pillars of society. The financial crisis damaged the reputations of many professions and companies. They became places that could no longer be dependable to 'do the right things'. The 2018 Edelman Trust Barometer highlights once again that people continue to mistrust business, government, NGOs and the media. I argue ...

The nature of what internal communications looks like is changing, so how can you ensure that you define your IC roles to attract the right IC expert for your needs? THE IMPORTANCE OF AN IC EXPERT The IC manager is an ambiguous role that, it seems, can range from the fairly tactical to more senior and strategic. Whereas previously the focus would p...

Hi there, my name is Oluwatobiloba Kolawole-Olutade. It's a long and beautiful name meaning God is a big God. But you can call me Tobi. When I was invited to talk about trust in communications my first thought was how can I, an intern, a newbie to the communications world, expect an audience of comms pros to trust me? I figured the best way to earn...

You can find opinions on literally every topic on the internet – who do you trust? How come some people appear more credible and trustworthy than others – and what lessons for us are there? In the 4th century BC, Aristotle wrote his treatise 'Rhetoric' in which he named three elements or 'proofs' of persuasion: Logos (logic/sense), Pathos (emotiona...

Driving change across an organisation needs internal champions. There's no way that a single individual can communicate and inspire every stakeholder across the business to buy into a new process or technology. It takes a team of people to amplify the message as well as make it relevant for every level of the business. But the question is, who do y...