What a time to be alive in IC! Kate Jones looks back on how our value has grown as we moved from broadcast to engagement

Condensed highlights of a career in internal communications: In 1996 I was squabbling with engineers about technical jargon in an all-employee newsletter. In 2006 I led comms for significant change and restructure programmes. In 2016 I rebuilt a new internal comms team from two to four business partners plus a permanent channels manager. Writing th...

So here's a thing. I have 8,760 hours in a year (you probably do as well). I sleep for about seven and a half hours a night (assuming I'm not woken up by one of my children… which I frequently am… but let's say seven and a half). So that's 2,750 hours when I'm not conscious. Leaving me with 6,010 hours of time to actually do stuff. I spend about 10...