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Speaking My Language: Navigating Internal Communications with Intergenerational Employees Following COVID-19

Intergenerational differences in the workplace are really nothing new. For decades, the standard was that you would take a job shortly after high school or college and remain with that employer until you retired. That meant that your work environment, from start to finish, was staffed with employees representing every generation. Today, work life i...
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1113 Hits
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Making Kindness Matter

When I think back over the last couple of months, the stories that have overwhelmed me and even sometimes brought tears to my eyes are ones of kindness and community. One that springs to mind is a friend's partner who saw a 90-year-old woman visibly upset and struggling to find essentials in a sparse Sainsbury's. He asked the shop assistant if thes...
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1094 Hits
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The Employee Experience Opportunity

In 2017, Forbes named creating a compelling Employee Experience (EX) as the No 1 HR trend. And yet, as we move into the summer of 2020, the reality is that most organisations do nothing more than pay lip service to employees being their best asset. According to 2018 Gallup figures, only 15% of employees worldwide feel engaged in their work, leading...
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1614 Hits
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The Road to Recovery

Internal comms teams will be pivotal in the gradual move back to some sort of workplace 'normality'. Here are our key points to consider as you start that journey. It's fair to say that mixed in with the pride of what we've achieved as internal communicators in recent weeks, there's a decent amount of trepidation over what comes next. Returning to ...
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1794 Hits
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Trust and influence: how internal communication is responding to Covid-19 challenges

Recent research says that trust in government is rising higher than trust in businesses during this crisis, how are internal communicators approaching this challenging time? IoIC President, Suzanne Peck, reflects on the IoIC's own recent Covid-19 comms survey. At the start of the crisis, a colleague warned that how organisations communicated with t...
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1374 Hits
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Bring the benefits of remote working back to the office

Most of us working from home will be itching to get back to a more sociable corporate environment, but the current situation is a chance to take stock of our organisational culture. Here, Maya Riebel, communications manager for enterprise communications experts LumApps, suggests we consider the things we appreciate about the way we work in the offi...
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1879 Hits
2 Comments

How to secure a seat at the table post COVID-19

Recently, I've seen quite a few conversations about the importance of internal communications during COVID-19. Some have argued that this newfound responsibility and seat at the table may be the lasting change we have always hoped for. Without wanting to jump on one bandwagon or another, I've tried to look at the situation from both the employee an...
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2610 Hits
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Back to the books - why study for an internal communications qualification?

How often do you take the opportunity to stop and think about why you're doing what you're doing? As internal communicators, now more than ever, circumstances often dictate that we work reactively and at high speed, with limited chance to reflect. The IoIC's Advanced Diploma of Proficiency in Internal Communications offers you a unique opportunity ...
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930 Hits
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How to Tackle Communications Concerns Brought on by Remote Work

We are living in unprecedented times. COVID-19 has made life as we know it come to a grinding halt. Social distancing has paved the way for companies with old and outdated communication methods to upgrade and get innovative with cyber communication. What was once a trend only afforded to a few working individuals is now everyone's reality. A quick ...
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1737 Hits
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How to Hold a Spotless First Video Call with a New Team Member

Adding a new member to your team can be a challenging experience for everyone involved, as it can and will directly affect the way every member of the team works. The best thing you can do is to work on incorporating these new employees into the team seamlessly so they are able to start working alongside others immediately. The first video cal...
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3050 Hits
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  • 28th June 2022
    Head of membership at CIPD and former IoIC board member Oli Howard has recently joined our impressive list of internal communicators who have received Fellowships. Here, he shares some valuable...
  • 21st June 2022
    Our latest IoIC Fellow Joanna Parsons, head of internal communications & culture with teamwork, discusses overcoming a case of imposter syndrome, being a “silo surfer” and the impact...
  • 14th June 2022
    After over 20 years of working in internal comms, Jo Bland, head of strategic engagement and internal communications at NHS Digital, has received a Fellowship in the profession. She tells us why...
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