How to Implement Policies Around Communication

Company policies are essential for keeping your operations consistent and functional. Without clear sets of procedures for every aspect of your business, things start to fall apart relatively quickly. Your policies project the intentions of your company, its values, and its ethics. They also serve to make certain that every action taken by employee...

In a world where our colleagues have access to so many channels, clarity about messages is essential if we can hope to have impact says author and consultant Liam FitzPatrick. I recently did a simple audit of comms channels for an international organisation and was struck by the massive volume of channels available.When I started in PR and Comms a ...

The COVID-19 pandemic has caused remote working to become the norm for thousands. Employees and employers alike are enjoying several benefits that go along with remote work. It can increase productivity and provides flexibility while saving many businesses money. Working from home can also reduce stress and put more of a focus on communicative empl...

Each year when the Gallagher and IoIC State of the Sector report is released, there is a level of consternation about the absence of long-term strategic planning in internal communication (IC). According to the 2021 report only 40% of IC teams had a plan any further ahead than one year. Putting aside debate about how far ahead IC teams should be lo...

This Mental Health Awareness Week, the FutureNet committee has been talking all about what mental health and wellbeing means for us as internal communicators. Mental health and wellbeing is a wide-ranging, important and sensitive area so it can be difficult to know where to start when it comes to planning your communications. Particularly as employ...

From an early age I knew that if I couldn't be a princess, that marketing was what I wanted to do when I was older. Little did I know that at the age of 28 after working my way into marketing by less conventional routes (more on this later), that I would make the leap into Internal Communications and my first Business Partner role in global assuran...

Before going full time in internal communications (IC), I mixed it up alongside professional public relations, press relations, events and marketing, but why did I choose to just focus on one of these in the end, and why was that IC? Why I chose IC My PR years I'm someone who likes to make the most of a situation, but I've learnt over the years not...

But how did I get into IC in the first place? I loved English Language at school. It was the writing that did it for me - not fiction though, I was awful at that! I enjoyed writing up projects, reports and I even remember designing my own travel brochure once. Factual writing in a creative way. So once I'd graduated in Linguistics and English Langu...

In a perfect world I'd be writing this blog and telling the story of how I first came across the opportunity of a career in internal communications during my days at school and college, fell in love with it immediately and the rest is history. But after the past year we've all had, I think it's fair to say we don't live in a perfect world! However,...

If nothing else, 2020 was a source of massive communication shifts among businesses of all industries. To meet the needs of rapid virtual changes, companies have had to adopt new internal communication strategies, ranging from hiring processes to various day-to-day operations. As the dust begins to settle somewhat, it is necessary for businesses to...