All about bringing “Joy” back to our jobs

In the mad rush to stay technologically relevant and to gain a competitive advantage in the marketplace, many organisations seem to have overlooked a very basic but critical organisational attribute: its company culture. Therefore it should come as no surprise when statistics point to the number of employees who have left or are thinking about leav...

"The best way to find out if you can trust somebody is to trust them" – words from Ernest Hemingway which ring truer than ever in 2019 Brexit-bound Britain. The trouble is, many of us in the UK are increasingly distrusting of people in power, with trust in our senior politicians falling to an all-time low. According to the 2019 Edelman Trust Barome...

We hear a lot about a shift towards a "gig economy" and a world in which work is more fluid and working patterns more flexible. While a more elastic workforce brings advantages for both workers and employers, it also poses some challenges, not least when it comes to workplace communications. As the world of work changes, we must rethink the way we ...

Generation Z is growing up. This population is generally defined as people born between 1996 and 2010 with the oldest of the bunch now graduating high school and college, applying for jobs, and starting to assert themselves in the workforce. While Gen Z shares many common traits with their millennial counterparts , there are some significant differ...

One of the most daunting challenges faced by all businesses and organizations is fostering and maintaining clear communication across all departments and personnel. When substantial growth is occurring within the given entity, a lack of clear communication can become an even greater concern, allowing for failed projects, lost customers or benefacto...

You would be forgiven for thinking that artificial intelligence is simply a buzzword, void of any true meaning or application and used solely to intrigue hapless web surfers into viewing content. It seems everyone has an opinion on AI. Will it lead to mass unemployment? Is it going to revolutionise our everyday lives? Will the machines take over? I...

Ask any IC professional and they'll tell you. Selling the value of internal communications to senior management is difficult. Maybe it's easy to understand why. They're big-picture thinkers, future-focused, bewitched by the bottom line. So when you're outlining a new internal communication initiative, they're ready and willing to challenge it. To c...

Let's talk about Brexit. OK, we know, we're all fed up to the back teeth with Brexit, but come the 11th, we'll finally know whether Theresa's deal made it across the line or whether we are in for pre-Christmas chaos. Perhaps it's time to consider moving Christmas Day to the day before the vote. At least we'll be so hungover to actually care what ha...

Once upon a time, in the days before the internet, all organisational communication was contained, managed, and broadcast in a consistent, relevant and timely manner. …… In this digital age even the illusion that we can control organisational communication is truly a fairy story. It's out there in the ether, with an evolving life of its own. Our ro...

How many times have we heard that phrase? We bump into people in the corridor or at a Town Hall and the leader we meet (guy or gal!) just seems completely different in 'real-life' to what we've pictured, read or been led to believe exists?! This happens with celebs too. It is becoming less common, granted. But I genuinely believe we have a role as ...