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Your work goes to the heart of the employee experience

One of the reasons I love working in IC is that no day is ever the same. You might be project managing the development and delivery of a recognition campaign or event; using your creative skills like writing, video and animation production; partnering with leaders to communicate the strategy; listening to what employees have to say or analysing dat...
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Messaging - it all starts with the DO and the WHO

Developing messages with impact is not that widely spoken about or covered in communications textbooks. But, says Liam FitzPatrick, if you start with the end in mind, it's not that challenging; as long as the outcome resonates with your audience. Here's an experience most communicators will recognise. A colleague or a client asks you for help on a ...
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1424 Hits
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Could MS Teams be the silver bullet in internal communications?

We are all well aware that the environment for communicating with colleagues internally has changed dramatically. Blending electronic, hard copy and face-to-face communications, widely regarded as the best way to connect and engage, now looks more like full-time video or telephone calls, email and perhaps WhatsApp groups. In-person meetings, forums...
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World Book Day 2021

Find out what the FutureNet squad is recommending you to read in 2021: The Books Your Name: Dominie Shelley Title: Internal Communications – A Manual for practitioners Why you recommend it: This is my go-to book. I fell into Internal Communications (and have never looked back!) and this book has brought me practical advice and confidence when I nee...
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Leadership styles and how they impact internal communications

The fact is, internal communications have technical, emotional, and philosophical benefits throughout businesses. Employees that recognise a strong culture of communication with management tend to be more satisfied. A robust, directed strategy for internal communications can adjust the workforce mindset in a way that stimulates growth. But an effec...
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How diversity and inclusion has an effect on employee engagement

Employee engagement goes way deeper than our teams turning up to work each day and getting the job done to a good standard. Did you know that high performers can hit their targets and be high-functioning team members without ever being engaged? Is engagement all about performance? Engagement measures whether our employees feel a true connection to ...
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5 ways to make your communications more inclusive

It takes more than a quick read through your diversity and inclusion policy to make sure that you and your team are living the values it outlines, and communication is an area where to you can make a real difference to how connected and involved everyone in your organisation feels. It is vital that you are not being too complacent when it comes to ...
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Reliance on Cascading to Achieve Shared Meaning

The idea behind cascading is deceptively simple: that a set of messages defined at the top of the organization can move down through the hierarchy with no loss of meaning as they reach the bottom. The underlying logic for cascading is based on the idea that everyone will do as they are told, say the same thing as the process moves forward, and natu...
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Careless language when moving from “purpose” through to “priorities”

The terms "purpose", "vision", "mission", "principles" and "priorities" all convey certain types of organizational intent. But without a shared understanding of what those words mean in practice across functions, teams and geographies, the power and that intent can easily get muddled. Part of the problem is in the architecture of business language ...
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What sabotages alignment?

This is the first in a special short series of blogs, entitled 'Communication Traps that Sabotage Alignment'    Alignment is a hot topic in the business world these days. But if alignment means "people are able to make decisions and take actions that line up with the wider organization's strategy and priorities," where does it all go bad?...
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  • 19th January 2022
    We are excited to announce the IoIC Festival 2022 Building on the success of 2021, this year is set to be bigger and better. The Festival will take place at Goosedale on Tuesday 5 and...
  • 17th January 2022
    We've listened to your feedback and hear what a busy start you have had to the year, so we are extending the entry deadline for the IoIC Central & North Komms Klub Awards for one last...
  • 17th December 2021
    Trends for internal communication profession 2022 Reflecting on the key trends that I believe will most impact our profession this coming year, my thoughts all kept coming back to one thing:...
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