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From presenter to practitioner…

I've been working in internal communication roles since I graduated university as a journalist in 2008. Like many internal communication practitioners, I sort of fell into the profession by accident. During university, I was working as a radio presenter across Scotland. When I graduated, along with my presenting gig, I took on a job in the station'...
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835 Hits
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Garner support and trust in yourself for an insightful, immersive experience

I had extensive experience of writing communications plans for large scale technology rollouts: campaign planning and audience considerations were really important facets of the work I did, but these were always limited to projects. As a consultant I would swoop in with frameworks of how organisational changes would impact employees, with lots of c...
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1107 Hits
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Day-to-day work life and experience of the pandemic

The Beginning It is fair to say the role of IC has had to adapt rapidly to the unfolding events of the last six months; a situation that has shaken the core of every business up and down the country. Put simply, the world has changed and so has the landscape of business. The need of good internal communication has never been so critical in the work...
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928 Hits
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People managers need the right communication skills to bring colleagues together

Overnight, businesses across the UK had to send their workforces home when the government enforced lockdown. The past five months have brought highs and lows, challenges and learnings – but this period will likely change the way many of us work forever. One thing that we have all missed is human contact – interactions with colleagues, friends, exte...
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Getting a membership with the IoIC seemed like the obvious choice

Just over two years ago I made the conscious decision to move back into a role that focused purely on internal communications. My time in PR and public affairs was insightful and incredibly beneficial to my career development, yet I knew deep down that internal communications was my true passion. Having made that decision, I took a leap out of my c...
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933 Hits
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My Masters has given me the knowledge and confidence to have better discussions with senior managers

When deciding whether to take on the challenge of a Masters degree on top of a full time job and a busy life, asking yourself why is a very good place to start. For me it was a solidify my career change and gain a deep understanding of internal comms. I have built my career doing press relations and PR but in the last couple of years I switched to ...
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991 Hits
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IoIC membership has taken my communication to new heights!

Back in 2018, faced with the daunting prospect of enhancing a communication strategy with limited 'internal communication' experience, a Google search introduced me to the IoIC. Soon after, with a lot of research and IoIC training courses under my belt, I was equipped with a foundation knowledge, a membership to the IoIC community and an eagerness ...
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1077 Hits
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Internal communicators must make the transition to a ‘future normal’

After months of experimenting with the "work-from-home" approach, our attention now turns to how we will thrive in the post pandemic workplace or, as I call it, "the future normal". This phase presents an opportunity for internal communicators to rethink the employee experience in ways that respect individual differences – home lives, skills and ca...
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1844 Hits
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IoIC Masters in Internal Communication Management (2019)

Time has truly flown by since I handed in my final Masters assignment in September 2019. In fact, looking back, the entire 12-month programme passed so quickly that combining it with full time work now feels far more achievable than perhaps it did at the time! In my hybrid internal communications and employer branding role at the Italian energy com...
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1078 Hits
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There's a difference between showing what you do and evidencing what you do

According to IoIC's Covid-19 survey, internal communicators are 'confident that their work in recent weeks has increased their presence and improved their reputation'. This is a nice soundbite but jars rather with what I am hearing and reading about many IC pros being made redundant. It's true that many professions will, sadly, suffer redundancies;...
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  • 28th June 2022
    Head of membership at CIPD and former IoIC board member Oli Howard has recently joined our impressive list of internal communicators who have received Fellowships. Here, he shares some valuable...
  • 21st June 2022
    Our latest IoIC Fellow Joanna Parsons, head of internal communications & culture with teamwork, discusses overcoming a case of imposter syndrome, being a “silo surfer” and the impact...
  • 14th June 2022
    After over 20 years of working in internal comms, Jo Bland, head of strategic engagement and internal communications at NHS Digital, has received a Fellowship in the profession. She tells us why...
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