Upcoming Courses

Coaching Masterclass

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Event Date
18th Jul 2019
9:30 am - 5:00 pm
Standard Price
£495.00 + VAT
Members Price
£395.00 + VAT

Sheila Hirst

Central London


In today's organisations, professional communicators need to flex their own communication styles in order to be seen as trusted business partners and leaders in their own right. A key component of their toolkit is the coaching capability to support and develop the communication effectiveness of their organisational clients. 

Leaders, managers and organisational colleagues who want to be seen as authentic and trustworthy need to connect directly with others, communicating with them personally. Coaching them to do this for themselves rather than relying on professional communicators to do it for them is an essential requirement. 


This course will benefit communicators who are keen to develop these essential coaching skills and who want to step up to be trusted business partners, leaving delegates equipped with the following:


  • A deeper understanding of why coaching is key to influencing leader and manager communication
  • Practical coaching models to take away and use
  • Confidence in their own ability to use a coaching approach
  • Practical ways of dealing with their own real-life leadership challenges

Participants will also explore:


  • How and why adults learn and change; drawing on their of adult learning and neuroscience
  • When to coach and when not to - how to get permission to coach 'in the moment'
  • How to use simple coaching models
  • How to challenge respectfully - using incisive questions to draw out leaders' understanding of follower motivation and need
  • How to emply the power of empathetic listening with all the senses


The class will be highly interactive and experiential, with the emphasis being on developing participants' own style and strengths in the context of real life examples. The Coaching Masterclass is led by Sheila Hirst, principal of Omiliahirst and with 25 years' experience in comms at SMEs and corportates.


Delegate feedback

'A great introduction to coaching techniques'

'Sheila is a great instructor and very attentative to individual issues and goals'

'The techniques I learnt on the course have allowed me to gain far greater insight into what my clients actually want, rather than me making assumptions'

'I really loved the day and learnt a lot in a short space of time'

Please note our training terms and conditions before booking your place.



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