The Employee Experience Opportunity

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Event Date
28th Nov 2019
9:00 am - 10:30 am
Standard Price


Come join the evolution. Brand Experiences and the IoIC will present to you the Employee Experience Opportunity. As far back as 2017, Forbes named creating a compelling Employee Experience (EX) as the No 1 HR trend. And yet, as we head into 2020, the reality is that most organisations do nothing more than pay lip service to employees being their best asset. According to 2018 Gallup figures, only 15% of employees worldwide feel engaged in their work, leading to the global costs of unproductivity at a staggering $7 trillion. Something must change... and you can be a part of that change.

By the end of the session you will:
Have a clear understanding of what the Employee Experience Opportunity is
Understand the three key stages of the EX Opportunity roadmap
Learn why EX deserves parity with CX
Discover how EX can be a career pathway for Internal Communicators
Be able to get involved in some ground-breaking EX research
Have shared insights with a network of your peers
About the speakers:
Jennifer Sproul is the Chief Executive of the Institute of Internal Communication.
Jennifer is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership and 
best practice.  
Mike Sharples is the CEO & Head of Strategy at Brand Experiences, a branding and experience consultancy that helps organisations achieve success by delivering outstanding experiences to customers, employees, candidates and prospects.
Nicholas Wardle is an award-winning internal communicator with over a dozen years’ comms and engagement experience. He’s a Fellow of the IoIC, and a Committee member of Engage for Success. He’s presently the Head of Employee Engagement and Internal Communications at One Housing.

Refreshments will be provided.
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