Coronavirus: Curated Content & Advice

We have scanned content available from external sources, across the web. Below, we feature key blogs and articles that offer sound advice to help you prepare and navigate through the coronavirus. This page is continually updated, with new links added. Click on the headers to read more...


Webinar: Leading in disruptive times – by DRPG

Creative communications group DRPG has launched a series of 30-minute livestream broadcasts, called DRPG Bitesize Talks, where a panel of experts discusses the  issues affecting businesses today. The latest session delved into crisis leadership and the psychological effects of remote working on  teams and business culture. You can watch the discussion at the above link.


Coronavirus and your wellbeing – by Mind

Mind, the charity that advises and supports people experiencing mental health issues, has provided information for those who are concerned about how coronavirus may affect their lives. This information covers advice for staying at home and taking care of your wellbeing – and will be relevant for you and your teams, and for sharing with the wider workforce.

International COVID-19 tracker – by YouGov

YouGov is running a tracker that includes the results of surveys with thousands of people around the world every week, covering issues such as brands, politics, flights, schooling and personal hygiene. You can also get the results of specific research on the virus in the UK.

Guidance on communicating with furloughed employees – by CIPR

As the furlough process begins across the UK, CIPR Inside has created a short factsheet on how organisations should manage communication with affected employees.

How agencies are supporting employee mental health in lockdown

As employees and freelancers spend more time at home, their concerns may naturally move from job security to emotional wellbeing. Many agencies and organisations have been implementing programmes and event schedules to help keep their colleagues' mental health in check..

Coronavirus hub – by CBI

Business organisation CBI has collated advice and guidance to help organisations weather the coronavirus storm. The hub includes a 31 March webinar on the pandemic's potential impact on business and employees' mental health, as well as articles on the international response to the situation.


16 tips for managing remote teams – by WeWork

Published before the coronavirus outbreak, this article includes lots of useful tips about bringing the office vibe into geographically disrupted working relationships. It serves as a useful reminder that, now more than ever, being apart is no reason not to set goals and expectations, meet regularly, have robust project management processes, and offer ongoing praise and support.

Coronavirus: what communicators need to know – by Local Public Service Professionals

PR and comms professionals – especially those in government and public services – will find much value in this extensive range of resources from Local Public Service Communications, including the latest news, links, FAQs, data tools, myth busters and contact details. There is even an option to upload your own useful resources.

Marcomms toolkit – by Hotwire

If your comms work extends to external comms and marketing, this toolkit will be of great value. Comms agency Hotwire has developed a toolkit with guidance for marcomms professionals who are having to make their messages work in different ways during the outbreak. The toolkit offers advice on turning physical products into digital ones; using social media effectively; planning and preparing your campaigns; and talking to stakeholders.

Covid-19 Communication Repertoire – by IC Kollectif

IC Kollectif has created an online space where it is compiling information and tools from professional bodies and practitioners to support communication professionals during the crisis. Find toolkits and survey data, as well as links to online communities and upcoming webinars that can provide you with further information.

Mapping the Covid comms curve: a practical worksheet for comms and HR – by scarlettabbott

Based on the experiences of teams in China and those who have responded to the outbreak before the UK, scarlettabbott has devised a worksheet that you can adapt for your organisation – looking at the messages you need to share with your employees, the information your people need, how you can offer reassurance and what you expect to happen as a result of your communication.

A guide for leadership communications during Covid-19 – by Craig Mullaney

In a crisis, especially one unprecedented such as the coronavirus outbreak, employees, customers and other stakeholders need to hear from business leaders – and right now, online is probably the only way to do it. Here, Craig Mullaney shares some best practice tips to help leaders reach their audiences with emotion and authenticity.

Top tips for maintaining wellbeing during self-isolation – by Jennie Flower

Having emerged from self isolation a few days ago, Jennie Flower reflects on some survival techniques – how to focus, how to get fresh air, how to stay connected – that we can all benefit from as our movement restrictions tighten.

Coronavirus campaign resources – by Public Health England

Register for the Public Health England Campaign Resource Centre to download and order free resources for all its campaigns – including Covid-19 – and links to guidance materials, such as the latest government response.


Hand-washing resources for employers – by Behaviour Change

We've been told for weeks to wash our hands regularly, for 20 seconds – but not everyone is getting on board. Behaviour Change, which works with organisations to understand what really changes behaviour, has produced a series of downloadable resources/posters to help employers give colleagues an extra nudge towards the sink.

Responding to the coronavirus – by CIPD

The CIPD has updated its news and policy page with advice, resources and guidance to support employers and professionals in their responses to the coronavirus. This includes latest news, thought pieces and resources and guidance on topics such as remote working, annual leave and sick pay, health and wellbeing, and information for supporting particular groups of people, such as carers and working parents.

Leaders: 9 things to watch for when your team goes remote – by Jason Seiden

Jason Seiden reflects that when a team chooses or needs to work remotely, managers have a responsibility to help them make the transition. This post spells out the checklist for consideration – from ensuring everyone is on the same tech page and adjusting to conversations by phone and video, to checking in regularly and monitoring colleagues' wellbeing.

A guide to proactively communicating with employees in response to coronavirus – by David Grossman

Here, David Grossman explores the four key components to communicating around the coronavirys – from keeping colleagues safe and alleviating concerns, to advising them on how the outbreak will impact business and their jobs.

Crisis communications during the coronavirus outbreak – by 44 Communications

During a crisis, employees expect information and updates regularly, even though the business's leaders and comms teams are under extra pressure. Internal communicators need to consider all the questions employees might ask and give clear instructions. Here, 44 Communications offers advice for managing the complete crisis communication cycle.

Coronavirus: why your internal communication is more important than ever – by Smarp

Keeping employees up to date in a timely manner is critical during periods of unkown, but it's also important to make sure the messages you are sharing are the right messages – and in the right tone. Here, Smarp share their top five best practice tips for internal communicators, to help you effectively inform and engage with employees over the next few weeks.

Crisis communications for deskless employees – from StaffConnect

In a crisis, it's easiest to reach employees who are sat in front of a monitor for most of the day, and can easily log in to see new information on the intranet or receive alerts. For many organisations – in healthcare, manufacturing and retail, for example – a large proportion of colleagues are out in the field, in warehouses or mines or shops... How do you reach the "stranded employee" and give them a voice?

Best practices in internal communication for crisis management – from LumApps

Good preparation is essential in a crisis, to ensure your messages hit the right note. Here, digital communications provider LumApps outlines how internal comms in intrinsic to crisis management, offering advice on how to use your digital channels – intranet, mobile, virtual gatherings – to the best effect.

Internal communications COVID-19 support toolkit – from Home

Employee experience and IC agency Home has produced a kit of tools, techniques and ideas to support businesses during the Covid-19 outbreak. The interactive toolkit is based on the biggest challenges IC practitioners are likely to face over the next few weeks – such as dealing with business as usual comms, events, virtual collaboration, and equipping line managers with the information they need.

COVID-19 IC advice – from ICPlan

ICPlan has created a bot to help people working in IC and offer ideas for communicating about the virus. It includes a list of reliable resources in several countries, which is updated regularly, as well as template materials. You can also sign up for updates. Click on the above link, and then the “COVID-19 IC advice” red button in the bottom left corner.

Coronavirus tips for internal communicators – by Andrew Hesselden

Eight tips and ideas for communications in a crisis, ranging from being clear about audience and what they want to know, through to humanising language and showing the business the value an internal communicator brings.

How to support new home workers during COVID-19 – by scarlettabbott

The COVID-19 epidemic has dramatically upended our ingrained working practices. As thousands of employees face a potential period of self-isolation, there’s more focus on the implications of that ‘isolation’ and the unprecedented challenge internal comms teams are facing to maintain community and collaboration as more of us become remote workers. This blog looks at how IC can help support our people, and remain agile, as we quickly move to a new way of working.

How to communicate COVID-19 working patterns – by All Things IC 

This blog asks what advice and guidance are you giving employees working from home and how is IC working alongside HR colleagues to make sure your people know what to do? How can teams keep in touch with each other if working patterns change?

How to prepare your workforce now for what's ahead: webinar on 18 March – from Poppulo

To help the IC community understand what to do now and how to prepare for the months ahead, Poppulo has a panel of experts to discuss components of a crisis response strategy; appropriate company policies; communicating the “New Normal”; what other companies are doing and sample templates you can use, plus a Q&A.

How to handle your corporate communications – by Forbes

This article from Forbes outlines how this is a time when communications are more important than ever because, aside from ensuring the safety of your employees and suppliers, how you handle this crisis can be a decisive factor in whether your company survives or not. And while communications have become more complex in this electronic age, these same complex communications are also a lifeline to curbing panic and supporting the economic activity that is now rapidly shifting online as more and more people stay home. In another Forbes article, you can pick up some tips for working remotely during the pandemic.

Advice for brand communicaions amid coronavirus outbreak – from Twitter

Coronavirus has added a new complication to consider in brand communications and messaging.  The human impact, the real-world, immediate health concerns of the outbreak, are the biggest concern, but for those businesses looking to maintain their activity, Twitter has provided a list of key elements to factor into your messaging, in order to ensure that you're providing helpful, beneficial information to your audience, while also working to navigate the rising disruption caused by the outbreak.

One in 10 employers yet to send staff communications on coronavirus – by People Management 

This article in People Management looks at the HR and IC angle saying that the difficult business environment created by coronavirus presents an “opportunity to look at alternative solutions for collaboration, embracing digital tools that allow employees to communicate and collaborate from home”, discussing some of these options from an HR perspective.

Five ways to work remotely with Microsoft Teams – by Sequel Group

With more staff, and in some cases whole organisations, working from home as part of the coronavirus response, many people are on a learning curve with Microsoft Teams. This article from Sequel Group outlines how Teams can be used for messaging, collaborating on documents and participating in meetings. Any internal communicators looking to promote these ways of working will find the list useful. 

Stepping into the unknown – by Emma Berry 

From her own experience in working from home over several years, Emma Berry, Senior Director & Global Lead, Internal and External Engagement, Pfizer Biopharmaceuticals Group at Pfizer, shares practical advice, especially for those who may be working from home for the first time.

*Please note we are not recieving payment or endorsing any products or services featured in our curated content. 
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