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The FastTrack Programme


Week One - Kick-off Workshop: Getting to know yourself and your IC Journey 

  • Getting to know yourself
  • Getting to know each other
  • Understanding your development ambitions
  • Core behaviours and skills needed for effective internal communication
  • What to expect on the course and how to get the most out of it 
  • Group exercises and activities 

Week Two - Getting to know yourself and your IC journey Continued

  • Behaviours and effective IC 
  • Strengths and values underpinning communication
  • Fixed and Growth Mindset
  • Creating your mental health and resilience toolkit

Week Two - The Big Picture: IC and organisational performance

  • The role and purpose of IC
  • How does IC sit within corporate strategy and thinking?
  • Understanding stakeholder groups
  • The importance of IC and company culture

Week Three - The fundamentals of Communication Planning 

  • What is communication planning? 
  • What are the benefits?
  • Developing objectives 
  • Measuring success 

Week Four - Content Curation Principles 

  • Understanding audience groups 
  • Content curation and exploring common challenges
  • Writing for impact and different  audience groups
  • The art of storytelling, and when to use it
  • Tips for creating content that matters

Week Five - Exploring the right channels and tools for effective communication

  • Channel frameworks 
  • The principles of channel management
  • Adapting your approach and finding the right tools
  • Connecting in the world of hybrid working

Week Six - Employee Voice and Employee Experience

  • What is employee engagement?
  • What is employee voice?
  • Conversation and narrative 
  • What do we mean by employee experience?

Week Seven - Leadership and stakeholder connection 

  • Having good conversations and active listening 
  • Communicating with confidence
  • Crisis communications 
  • The role of coaching, advising and delivering 

Week Eight - Line Manager Communication

  • The role of line managers and IC
  • How to support managers to be great communicators
  • Overcoming challenges
  • Developing line manager toolkits

Week Nine - Your approach, your plan

  • Creating your personal development plan
  • Identifying your next CPD goals
  • Committing to your approach

Week Ten - Reflection Workshop  

  • What have you learnt on the programme?
  • How might this be built upon in your role/future role?
  • What does your personal development plan look like?
  • How will you achieve your goals?
  • What are your next steps?
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