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Appendix 1: Selection of key texts
 
D’APRIX, ROGER (2009) The Credible Company: Communicating with today’s sceptical workforce San Fransisco, Jossey-Bass
 
BRADLEY, ANTHONY J AND MCDONALD, MARK P. (2011) The Social Organization: How to use social media to tap the collective genius of your customers and employees Harvard Review Business Press
 
BRIDGES, WILLIAM(2009) Managing Transitions: Making the Most of Change Nicholas Brealey Publishing
 
CASMIR, FRED L. (2013) Ethics in intercultural and international Communication Routledge
 
COWAN, DAVID (2014) Strategic Internal Communication: How to Build Employee Engagement and Performance Kogan Page

CRANE, ANDY AND MATTEN, DIRK (2010)Business Ethics: Managing corporate citizenship and sustainability in the age of globalization Oxford University Press  

DAVENPORT, JENNY AND BARROW, SIMON (2009) Employee Communication During Mergers and Acquisitions: The Soft Stuff is the Hard Bit Gower
 
DAWSON, CATHERINE (2006) The mature student's study guide essential skills for those returning to education or distance learning How To Books
 
FIELD, MARION (2009) Improve your punctuation and grammar, How To Books
 
FITZPATRICK, LIAM (2014) Internal Communications Kogan Page
 
FITZPATRICK, LIAM; VALSKOV, KLAVS (2014) Internal Communications: A Manual for Practitioners Kogan Page
 
FRASER, MATTHEW AND DUTTA, SOUMITRA (2008) Throwing sheep in the boardroom: How Online Social Networking Will Transform Your Life, Work and World. Chichester, John Wiley & Sons
 
GILLIS, TAMARA (2011)IABC Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership Jossey-Bass Inc.
 
HARGIE, O. AND TOURISH, D. (2009) Handbook of Communication Audits for Organizations London, Routledge
 
HERRERO, LEANDRO (2008) Viral Change: The Alternative to Slow, Painful and Unsuccessful Management of Change in Organisations Meeting Minds
 
HOFSTEDE, GEERT, HOFSTEDE, GERT JAN AND MINKOV, MICHAEL MINKOV (2010) Cultures and Organizations: Software of the Mind, Third Edition McGraw-Hill

INTERNATIONAL ASSOCIATION OF BUSINESS COMMUNICATORS.; GILLIS, TAMARA L. (2011) IABC Handbook of Organizational Communication : A Guide to Internal Communication, Public Relations, Marketing, and Leadership, Second Edition Jossey-Bass Inc.

KAHAN, S (2010) Gettingchange right: How leaders transform organisations from the inside out Jossey-Bass
 
LI, CHARLENE AND BERNOFF, JOSH (2011) Groundswell: Winning in a world transformed by social technologies Harvard Business Press
 
MACLEOD, DAVID AND BRADY, CHRIS (2008) The Extra Mile: How to Engage Your People to Win Pearson Education
 
MACLEOD, DAVID AND CLARKE, NITA (2009)Engaging for Success: Enhancing Performance Through Employee Engagement www.engageforsuccess.org
 
McMILLAN, KATHLEEN AND WEYERS, JONATHAN D. B (2013) How to improve your critical thinking and reflective skills Pearson
 
LARKIN, TJ AND LARKIN, SANDAR (1994) Communicating Change: Winning Employee Support for New Business Goals McGraw-Hill
 
PHILLIPS, JACK J AND FRIEDMAN TUSH, WENDI (2008) Communication and Implementation: Sustaining the Practice Pfeiffer/Wiley
 
QUIRKE, BILL (2012) Making the Connections: Using Internal Communication to Turn Strategy into Action, 2nd Edition Gower
 
RUCK, KEVIN (ED.) (2012) Exploring Internal Communication: Towards Informed Employee Voice Pearson Education
 
RUCK, KEVIN (2015) Exploring Internal Communication Gower
 
SEMPLE, EUAN (2012) Organisations Don’t Tweet, People Do Wiley
 
SIMMONS, JOHN AND JAUNCEY, JAMIE (2011) Room 121: A Masterclass in Writing and Communication in Business Marshall Cavendish International

SINICKAS, ANGELA (2005) Howto measure your communication programs Sinickas Communications Publishing (plus other articles on measurement on www.sinicom.com)
 
SMYTHE, JOHN (2012) The CEO - Chief Engagement Officer: Turning Hierarchy Upside Down to Drive Performance Gower
 
SMYTHE, JOHN (2013) The Velvet Revolution at Work Gower
 
TROMPENAARS, FONS (1998) Riding the Waves of Culture: Understanding Cultural Diversity in Business McGraw-Hill
or
TROMPENAARS, FONS AND HAMPDEN-TURNER, CHARLES (2004) Managing People Across Cultures Capstone
or
TROMPENAARS, FONS AND PRUD’HOMME VAN REINE, PETER (2004) Managing Change Across Corporate Cultures Capstone
 
VAN RULER, BETTEKE AND VERČIČ, ANA TKALAC AND VERČIČ, DEJAN (2008) Public Relations Metrics: Research and Evaluation Taylor & Francis
 
VERGHESE, ANIISU K. (2012) Internal Communications: Insights, Practices and Models Sage
 
WADDINGTON, STEPHEN; CHARTERED INSTITUTE OF PUBLIC RELATIONS(2012)Share This: The Social Media Handbook for PR Professionals Wiley
 
WALKER, SUSAN (2012) Employee Engagement and Communication Research: Measurement, Strategy and Action Kogan Page
 
WRIGHT, MARC (2012) Gower Handbook of Internal Communication Ashgate
 
 

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