About Us


Professional Development

Knowledge Hub




Industry News

The latest in the IoIC’s series of roundtables for Fellows (our most senior grade of membership) focused on the issue of ‘strategic listening’ – as employees increasingly want and expect to be heard within their organisations.

Co-hosted by IoIC President Suzanne Peck and leadership consultant Dominic Walters, the session was an in-depth and wide-ranging exploration of how organisations should seek to listen to their people for genuine strategic impact post-pandemic, based on real experiences of implementing such approaches.

The key top tips to emerge from the roundtable discussion included:

  • listen from the start – so what you hear has the maximum opportunity to make a difference
  • write focused questions to help initiate conversations
  • ask, analyse and act – with a particular emphasis on the third
  • get senior leaders on board – everyone else takes their cue from them
  • choose the right tool or method for the organisation and its people
  • consider the need to listen to different people differently
  • the ‘moments of truth’ happen when leaders hear something they don’t like – make sure they are prepared.

You can find out more about Fellowship here.


IoIC Members can read the full article here.

  • 19th January 2022
    We are excited to announce the IoIC Festival 2022 Building on the success of 2021, this year is set to be bigger and better. The Festival will take place at Goosedale on Tuesday 5 and...
  • 17th January 2022
    We've listened to your feedback and hear what a busy start you have had to the year, so we are extending the entry deadline for the IoIC Central & North Komms Klub Awards for one last...
  • 17th December 2021
    Trends for internal communication profession 2022 Reflecting on the key trends that I believe will most impact our profession this coming year, my thoughts all kept coming back to one thing:...
Resources & Guides

Latest Jobs

Our Sponsors

Room Booking

Thanks for staying with us! Please fill out the form below and our staff will be in contact with your shortly. The see all of our room options please visit the link below.
See All Rooms