About Us


Professional Development

Knowledge Hub




Industry News

The latest in the IoIC’s series of roundtables for Fellows (our most senior grade of membership) focused on the issue of ‘strategic listening’ – as employees increasingly want and expect to be heard within their organisations.

Co-hosted by IoIC President Suzanne Peck and leadership consultant Dominic Walters, the session was an in-depth and wide-ranging exploration of how organisations should seek to listen to their people for genuine strategic impact post-pandemic, based on real experiences of implementing such approaches.

The key top tips to emerge from the roundtable discussion included:

  • listen from the start – so what you hear has the maximum opportunity to make a difference
  • write focused questions to help initiate conversations
  • ask, analyse and act – with a particular emphasis on the third
  • get senior leaders on board – everyone else takes their cue from them
  • choose the right tool or method for the organisation and its people
  • consider the need to listen to different people differently
  • the ‘moments of truth’ happen when leaders hear something they don’t like – make sure they are prepared.

You can find out more about Fellowship here.


IoIC Members can read the full article here.

  • 21st June 2022
    Our latest IoIC Fellow Joanna Parsons, head of internal communications & culture with teamwork, discusses overcoming a case of imposter syndrome, being a “silo surfer” and the impact...
  • 14th June 2022
    After over 20 years of working in internal comms, Jo Bland, head of strategic engagement and internal communications at NHS Digital, has received a Fellowship in the profession. She tells us why...
  • 9th June 2022
      IoIC has produced new guidance on ethical communication as part of a renewed focus on raising standards in the internal communication profession. IoIC has published a guide for members on...
Resources & Guides

Latest Jobs

Our Sponsors

Room Booking

Thanks for staying with us! Please fill out the form below and our staff will be in contact with your shortly. The see all of our room options please visit the link below.
See All Rooms