About Us


Professional Development

Knowledge Hub




Industry News

Welcome to the IoIC Annual Review 2017.   

2017 was a year of significant growth for IoIC. We experienced the highest levels of membership and investment in professional development in the organisation’s 69-year history, demonstrating a profession that is committed to highlighting its unique role and investing in our skills to drive an authoritative and credible voice. 
There have been many highlights for me in my first full year as chief executive. At the heart of IoIC, we strive to help our members be the best they can be and build a community of professionals who feel proud, supported and confident in their role as an internal communicator. The days when I feel we have truly delivered on our mission are my highlight and this year has been rich in rewards.
In the last year, we have welcomed a record number of new members and seen higher levels of engagement in our professional development and event activities. It is through these activities that I have had the privilege of meeting and supporting so many IC practitioners. In particular, our qualification students’ commitment to their professional development inspires me.

The credibility of the internal communication profession is driven through the individuals who commit to continuously improve their skills and knowledge, and with more of you than ever before having made that commitment, we can only become stronger, more valued and closer to gaining that all-important recognition as a strategic function within the organisation.
Also in 2017, through Voice magazine we have been able to create a community of conversation as we shared experiences and expertise across a range of internal communication challenges. We have discussed mental health, leadership communication, personalisation, measurement, social networks and how we work with HR, to name but a few recent topics. I am very proud of Voice and the work it is doing for our members. We further enhanced this in 2017 with the launch of Voice Online to ensure we are providing members with exclusive and extended digital content.

In this Annual Review, you will see just some of our other highlights across all activities. These include networks, awards, events, content and professional development.

Our financial performance has continued to improve as we increased our turnover by over 20 per cent in 2017. However, to achieve our ambitions and deliver our increased levels of activity, investments have been made, in particular in our professional development portfolio and infrastructure. Our overall position was a deficit of –£7,583. However, this is an improvement on the previous year’s deficit of –£26,053. We have built a stronger foundation with a bigger community and, as we look to 2018, we will focus on leveraging our investments to drive a sustainable future for IoIC.
I am truly proud of our achievements in 2017 as we have built a stronger organisation with increased support and more opportunities to drive tangible benefits for our members.
As we ended the year, we announced our latest developments as we expanded our partnership with Solent University to be the new home for the Masters in Internal Communication Management and launched FutureNet, the first network
dedicated to IC newcomers.
Now, as I look towards 2018, there is more work to do to improve our voice for the profession, build content and continue to enhance our offering. I am confident and excited for the year ahead to build on all of our activities and I look forward to working with you all to achieve our ambitions.
Jennifer Sproul
Chief Executive, IoIC

You can explore the highlights of 2017 by clicking here to download the entire report. 

We will also be hosting this year's AGM at 2pm on the Thursday 10 May at the Hyatt Regency Hotel, Birmingham.  Members are encouraged to attend and if you would like to register please email [email protected]

  • 28th June 2022
    Head of membership at CIPD and former IoIC board member Oli Howard has recently joined our impressive list of internal communicators who have received Fellowships. Here, he shares some valuable...
  • 21st June 2022
    Our latest IoIC Fellow Joanna Parsons, head of internal communications & culture with teamwork, discusses overcoming a case of imposter syndrome, being a “silo surfer” and the impact...
  • 14th June 2022
    After over 20 years of working in internal comms, Jo Bland, head of strategic engagement and internal communications at NHS Digital, has received a Fellowship in the profession. She tells us why...
Resources & Guides

Latest Jobs

Our Sponsors

Room Booking

Thanks for staying with us! Please fill out the form below and our staff will be in contact with your shortly. The see all of our room options please visit the link below.
See All Rooms