Industry News








Discussing the importance of building trust through middle managers and their effectiveness as an internal communication channel.

Broadcast: Tuesday 04 July 2017

Internal Communication & HR practitioners are focusing massively on employee engagement as a key driver of business performance. However, if trust is low, do you have engaged staff? 
 
This webinar focussed on trust, its link to growth and importantly, middle management’s pivotal role in building or maintaining trust. 
 
The audience learned from original research from Huw Wigley, Client Engagement Director at Top Banana (@WeAreTopBanana), on the important role middle managers play in internal communication and how this can affect trust and business performance as well as hearing best practice from Former Head of Internal Communication for AXA PPP Healthcare, Deborah de Satge. 

Key takeaways:
 
  • Learning, from original research, the important role middle managers play in internal communication and how this can affect trust and business performance.
  • Hear from an experienced Head of Internal Communication who has taken steps in improving middle management and the effect this has had on the organisation.
  • Practical takeaways for improving trust, communication and performance with middle managers in your organisation.

In partnership with:







 
Related Reading:
 
Report: The Middle Manage Lifeline by Top Banana in partnership with CMI
Report: Leadership, Trust and Communication by Westminster Business School in collaboration with Top Banana and IoIC

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