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Case study: IoIC Awards 2021 - Best Intranet

A new intranet to connect an internal audience – anywhere

Award: Best intranet
Award winner: Grid:home for National Grid by the colleague communications and engagement team

National Grid is a leading energy transmission and distribution company, with more than 25,000 colleagues across Britain and the east coast of the US.

It has more than 10,000 field-based colleagues and thousands of office-based support teams.

National Grid’s legacy intranet, Infonet, wasn’t fit for purpose. The company needed a new digital platform to connect its people with the news, information, policies and processes that matter most to them.

A new intranet, Grid:home, launched in September 2020 with a simple vision – to create a digital space to connect and engage people – any time, anywhere and on any device.

nation grid


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