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IC Index 2025 reveals why, in uncertainty, employees scrutinise leadership communication more than ever — and how IC teams can bring empathy and care to life with practical, trust-building change tactics.

This panel of industry experts discussed the impact effective communication can have on change, AI and technology as both a cause and enabler of change, and how to support the continually changing needs of employees and business leaders in terms of where and how we work.

In this webinar we heard more about the second edition of the IC Index, with a focus on Trust. This unique research undertaken in partnership between the IoIC and Ipsos Karian & Box, explores the impact of internal communication on UK employees and how we can drive strategic value to organisations.

On this webinar, Mark Dollins, author of the new book, Engaging Employees Through Strategic Communication, shared insights on the growing needs for change communications skills, and the connection to clear, compelling narratives.

On this webinar we were joined by Kimberley-Marie Sklinar, Communication Manager, and Amanda Coleman, Crisis Comms Consultant, as they discussed the challenges of communicating about world events, such as the crisis unfolding in Ukraine, and how to overcome them.

On this webinar, Liz Havern, our Crisis Communications trainer, talked about the various stages of communicating through a crisis

The good news about vaccines may indicate a hopeful return to some kind of normality in the new year. But the dramatic changes and deep uncertainty Covid-19 has brought to our workplaces are not necessarily going away any time soon.

This year has been one of the most challenging, particularly for those working in internal communications.

Amanda Coleman joined FutureNet members at their latest event to share best practice and answer questions about planning a recovery communications plan.

As part of our 'conversation' webinar series, Domna Lazidou, IoIC trainer and a specialist on culture and engagement, spoke to Nigel Edwards.

On this webinar we were join Neil Usher, Chief Partnerships Officer at GoSpace AI, on what would have been the date for this keynote speech at IoIC Live.