Knowledge Hub IoIC, The Institute of Internal Communication

Members only

03 Apr 2024

Reeling in the ears: how to listen – and act on what employees tell you

Stop me if you think you’ve heard this one before: “You said, we did.” Employees want leaders who truly listen – but how well are organisations showing how they are taking action based on feedback? The “We did” story needs to be louder.

Voice

27 Mar 2024

The Listening Organisation with Howard Krais

Series 9, Bonus Episode of the Future of Internal Communication podcast

Podcast

Members only

11 Mar 2024

Voice Magazine April 2024

In the April 2024 issue of Voice, we look at the history, evolution and future of internal communication in celebration of the IoIC's 75th anniversary.

Voice Magazine

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18 Oct 2023

How internal communication builds great organisational culture, with Scott McInnes

Series 8, Episode 4 of The Future of Internal Communication Podcast

Podcast

09 Aug 2023

Exploring the IC Index with Susanna Holten

Bonus Episode of the Future of Internal Communication podcast

Podcast

16 Jun 2023

The IoIC Festival reminded us to put people and purpose at the heart of planning

The third IoIC Festival was rich and diverse in its content and line-up. Speakers from different backgrounds and with experiences across many sectors shared their lessons from the world of internal comms and beyond. Here, Rob Jones, our MC in the Practical Zone shares his 13 top takeaways.

Blog

29 Mar 2023

All That We Are with Gabriella Braun

Series 6, Episode 6 of the Future of Internal Communication podcast

Podcast

Members only

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20 Mar 2023

Take it from the top: how to give employees a voice

A top-down comms approach where key messages are delivered by leaders seems outdated. A culture shift is removing some of the responsibility from leaders to deliver every piece of news and instead amplifying the voice of colleagues. How can IC teams help make the switch to this brave new world?

Voice

Members only

11 Jan 2023

Case study: Online recognition wall shows colleagues they are valued

Following calls from employees for an easier way to recognise the excellent work of colleagues, Miller Insurance created an Applause Wall – an easy-to-use internal recognition tool that brings messages of thanks to life with the click of a button.

Voice

Members only

20 Sep 2022

Clearing the air: helping employees share their views on a new strategy

When Johnson Matthey embarked on a new strategy to support its environmental goals, it took a conversational approach to bring employees with them on the journey and ensure their voices were heard.

Voice

Members only

18 Aug 2022

Creating good Vibes: values with a difference

Online fashion retailer Missguided has chosen to shun traditional corporate values in favour of “Vibes”, to accurately reflect the culture and spirit of the brand.

Voice

Members only