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The features and case studies in this section have been produced by the IoIC, Institute members or winners of the IoIC Annual Awards.

They are available to members to help build knowledge and skill in internal communication.

If you would like to contribute a feature or case study, please email Jennifer Sproul

 

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Face to face communication is an essential cog in any employee engagement wheel but especially when a business is going through times of change, challenge and growth. Live events are a huge part of face to face engagement and as such remain an important element of the internal communications strategy.…

Factsheet: Measuring Internal Communication: The Basics
member onlyIOIC Member Only

Published: 12th Sep 2019
Measurement is a huge element of internal communication good practice and much more complex than can be explained in one factsheet.  This is the first factsheet in a series on the topic of measurement and will provide the background on what measurement is, why it’s important, what should be measured…

Factsheet: Diversity & Inclusion for Internal Communicators
member onlyIOIC Member Only

Published: 4th Sep 2019
Workplace diversity and inclusion is a complex and nuanced topic, a kaleidoscope of interpretations based on individuals’ personal circumstances combined with organisational legacy. At its core, diversity is the level of ‘differentness’ within an employee base, on a wide range of personal characteristics, and inclusion refers to the environmental conditions…

#FutureNetAsks: Interview with Rachel Miller
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Published: 28th Aug 2019
Download an interview with Rachel Miller - available only for our FutureNet members

Factsheet: Communication Planning
member onlyIOIC Member Only

Published: 28th Aug 2019
Communication planning is a process which enables the IC practitioner to control and organise their messages, channels and outcomes for short or long projects. It means thinking ahead instead of just reacting to situations. It is a way of bringing the elements in communication together so that they can be…

Factsheet: The Mental Health at Work Series - Taking Action
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Published: 22nd Aug 2019
This is the final factsheet in a series around mental health at work as part of the #WeMatteratWork campaign.   The first factsheet was aimed at helping you, as internal comms practitioners, understand the issues surrounding people’s mental health at work. The second set out a strategic approach to communicating…

Factsheet: The Mental Health at Work Series - Talking
member onlyIOIC Member Only

Published: 22nd Aug 2019
This is the second factsheet in a series around mental health at work as part of the #WeMatteratWork campaign.   The first factsheet was aimed at helping you, as internal comms practitioners, understand the issues surrounding people’s mental health at work. This second factsheet will help you take a strategic…

Factsheet: The Mental Health at Work Series - Understanding
member onlyIOIC Member Only

Published: 22nd Aug 2019
This factsheet, the first in a series on mental health, will help you understand mental health issues in the workplace. The next will focus on how IC pros can help organisations talk about mental health at work and the final factsheet will look at how IC professionals can help an…

Factsheet: Understanding Your Internal Audiences
member onlyIOIC Member Only

Published: 15th Aug 2019
The term ‘internal audience’ refers to a group of employees who share a number of similar characteristics, preferences, attitudes and perspectives.  Understanding internal audiences involves a process of systematic analysis using existing demographics and audience research to construct a map of different employee group profiles. This is also known as…

Guide: Confident comms in an uncertain world
member onlyIOIC Member Only

Published: 8th Aug 2019
Bridging the gap to help people perform at their best  In May 2019, we gathered in Bath with over 170 internal communication professionals at the IoIC National Conference to discuss our theme, We Matter At Work.   We looked at the growing impact of internal communication on better business, better…
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