Knowledge Bank

We are delighted to have worked in partnership with the CIPR Inside on this new measurement and ROI report which is now available to IoIC members.  The aim of the research was to “create a comprehensive paper on measurement and ROI for internal communication pulling on existing research, thinking and…

This webinar showcases the latest Ashridge-Hult research into team engagement. Broadcast: Thursday 04 April 2019 Over the past two years, Dr Amy Armstrong along with her colleagues Sharon Olivier and Sam Wilkinson conducted the largest UK study of barriers to team engagement to date.   On behalf of Engage for…

Highlights from the State of the Sector Report 2019 Broadcast: Tuesday 19 March 2019   Endorsed by the IoIC, State of the Sector is the definitive global survey of the internal communication profession brought to you by internal communication consultancy Gatehouse, a Gallagher Company. Informed by responses from hundreds of…

Hear to Listen by West Midlands Trains Purpose West Midlands Trains took over the London Midland Railway franchise on 10 December 2017, with the majority of its 2,500 colleagues transferred under TUPE.   Providing railway services to commuters and leisure travellers from Liverpool to London, the franchise spans a breadth…

Few deny the importance of trust: it underpins communication, relationships, leadership, and more. Yet do we really understand what is involved? Broadcast: Monday 26 November 2018   This webinar uncovers the truth about trust, drawing together a wealth of evidence as well as presenting original research. It is presented by…

Culture in business has never been more powerful, especially if you create one that is centred around trust, transparency and collaboration Broadcast: Thursday 18 October 2018 We are really starting to see an increase in business leaders talking about and taking culture seriously and as such, it’s earned an important…

Measuring and demonstrating the business value of internal communication is our professions Achilles’ heel, yet it really shouldn’t be.   Broadcast: Thursday 04 October 2018   In a recent IoIC members survey, 37% of respondents said they wanted more support with measurement and evaluation, making this the second most requested topic.…

'Leaders need to be effective communicators themselves in order to connect employees to the business goals, by building a dialogue that engages employees, making them feel valued, motivated and invested in their organisation' Broadcast: Tuesday 17 April 2018 In this webinar you hear from internal communication author David Cowan about…

'Giving people a sense of purpose literally changes their brain chemistry and has a power effective on their performance' Broadcast: Thursday 29 March 2018 In this webinar we heard from leadership author and communications expert Kevin Murray as he talks about why internal communicators should focus more on purpose, and…

'Positioning yourself as a trusted advisor is the key to being taken seriously in communication' Broadcast: Thursday 28 August 2017 Being recognised as a trusted advisor is something many internal communication professionals aspire to, but how exactly do we achieve it?   This webinar, delivered by Lee Smith and Ian…