Resources & Guides

Webinar: IoIC London Webinar: Hybrid working – how to prepare for and manage a reimagined world of work On this webinar we joined IoIC London and its expert panel as they share their learnings from the journeys they have taken to develop and implement a long-term strategy of hybrid working.…

If you are developing IC strategy for the first time, or if you’re an experienced strategist who just wants some new inspiration, this guide is here to help you. Introduction Surveys of internal communication (‘IC’ from here) professionals continually show that too many organisations lack an agreed, documented and implemented…

Webinar: How Internal Communication, Employee Engagement & Employee Experience fit together This webinar marked the end of 'phase one' of the Employee Experience Opportunity. Mike Sharples and Nicholas Wardle discused their new book, Monetising the Employee Experience, and gave an overview of the EX Toolkit - which will help organisations…

The latest in the IoIC’s series of roundtables for Fellows (our most senior grade of membership) focused on the issue of ‘strategic listening’ – as employees increasingly want and expect to be heard within their organisations. Co-hosted by IoIC President Suzanne Peck and leadership consultant Dominic Walters, the session was…

Webinar: Messaging with impact – making sure people get the point On this webinar we were joined by author, consultant and trainer of a new IoIC course Messaging for Internal Communicators: Virtual Learning Liam FitzPatrick to think about internal communications messaging. How do you ensure that your comms get people Do, feel…

Creating a space to build a community and let employees express themselves Award: Best use of a social channel Case winner: Work Together As One, Leveraging The Present To Prepare The Future for Randstad by LumApps   BACKGROUND Randstad is the global leader in the HR services industry. Founded in 1960,…

Webinar: Equipping leaders and line managers as communicators Leaders and line managers are the most engaging internal communication channel. They will be especially important over the next few months as the economy reopens and organisations readjust. This webinar will explore the practical ways in which communicators can help leaders to…

Webinar: Transforming Culture – How can leaders create a thriving workplace? On this webinar we were joined by Silke Brittain, Culture and Engagement Director at ClearVoice.  In this interesting and thought-provoking webinar, she discussed: what culture means and why it matters how a listening strategy helps shape an engaging workplace culture what…

FutureNet: “Boosting your Inner Confidence” with Life and Success Coach Alice Dartnell This talk wasn't your usual talk! Alice shared her expert insights, as well as offering practical tips you can use immediately. The session was designed to help you boost your inner confidence in your IC role. Whether you…

Sharing stories of women in the police service to celebrate the past, present and future Award: Best use of storytelling Case winner: Celebrating 100 years of Metropolitan police women for Metropolitan Police Service by Met Police’s in-house internal comms team   BACKGROUND In November 2018, the Met Police celebrated the 100th…