Knowledge Bank

New app delivers news faster and to all colleagues Awards: Best news channel (digital) Case winner: Post People for An Post by An Post Internal Communications & TheAppBuilder   Background An Post is one of Ireland’s leading organisations, offering retail, financial and postal services, and employing around 9,500 people.  It…

According to the Cambridge Dictionary “to influence” means “to affect or change how someone or something develops, behaves, or thinks”. So, it does not come as a surprise that being able to influence others is a critical skill for IC professionals, especially when it is done with impact. No matter…

Especially in times of organisational change it is more important than ever to invest time and effort in communicating with clarity, relevance and impact. By taking the holistic approach and addressing employees’ minds and hearts, IC professionals play a vital role in guiding employees through the change process and succeed…

Download an interview with Addeel Khan - available only for our FutureNet members

Community engagement – on the inside Award: Best new channel Case winner: Turning a company into a community for AstraZeneca by Ruder Finn and AstraZeneca Background   AstraZeneca is a global, innovation-driven biopharmaceutical company with a diverse workforce of 64,000 people across more than 100 countries.    It has been…

Bringing staff together through engaging, interactive content  Award: Best new or relaunched publication Case Winner: Insight - the newsletter that transformed our business     About Ascenti Ascenti is the leading independent provider of physiotherapy and associated healthcare services in the UK.    With a workforce of 600 employees, it delivers…

Reaching the hard to reach through engaging print  Award: Best newspaper/newsletter Case winner: Delivering our Future newspaper for Tata Steel UK by Tata Steel in-house team with design and print by Media Wales   Background In 2006, Tata Steel launched a 12-page fortnightly newspaper, called The Journey, for its Port…

Download an interview with Jo Hooper - available only for our FutureNet members

  Several reforms under the Good Work Plan are due to come into effect in April 2020 which will bring new obligations for employers. Since the initial Plan was published, further changes have also been proposed.  Croner, our trusted employment law partner, provide a rundown of the changes that will…

Fundamentally, a survey is a method of gathering information from or about a sample of people. In the context of organisations, surveys are used to gather data from employees about their opinions and feelings.  Surveys can take multiple forms but are most common in the form of a questionnaire, either…