Knowledge Bank

Knowledge Bank

The features and case studies in this section have been produced by the IoIC, Institute members or winners of the IoIC Annual Awards.

They are available to members to help build knowledge and skill in internal communication.

If you would like to contribute a feature or case study, please email Jennifer Sproul


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#FutureNetAsks: Interview with Addeel Khan
member onlyIOIC Member Only

Published: 9th Dec 2019
Download an interview with Addeel Khan - available only for our FutureNet members

Case Study: IoIC Awards 2019 Best new channel
member onlyIOIC Member Only

Published: 5th Dec 2019
Community engagement – on the inside Award: Best new channel Case winner: Turning a company into a community for AstraZeneca by Ruder Finn and AstraZeneca Background   AstraZeneca is a global, innovation-driven biopharmaceutical company with a diverse workforce of 64,000 people across more than 100 countries.    It has been…
Bringing staff together through engaging, interactive content  Award: Best new or relaunched publication Case Winner: Insight - the newsletter that transformed our business     About Ascenti Ascenti is the leading independent provider of physiotherapy and associated healthcare services in the UK.    With a workforce of 600 employees, it delivers…

Case Study: IoIC Awards 2019 Best newspaper/newsletter
member onlyIOIC Member Only

Published: 21st Nov 2019
Reaching the hard to reach through engaging print  Award: Best newspaper/newsletter Case winner: Delivering our Future newspaper for Tata Steel UK by Tata Steel in-house team with design and print by Media Wales   Background In 2006, Tata Steel launched a 12-page fortnightly newspaper, called The Journey, for its Port…

#FutureNetAsks: Interview with Jo Hooper
member onlyIOIC Member Only

Published: 12th Nov 2019
Download an interview with Jo Hooper - available only for our FutureNet members
  Several reforms under the Good Work Plan are due to come into effect in April 2020 which will bring new obligations for employers. Since the initial Plan was published, further changes have also been proposed.  Croner, our trusted employment law partner, provide a rundown of the changes that will…

Factsheet: Measuring Internal Communication: Employee Surveys
member onlyIOIC Member Only

Published: 30th Oct 2019
Fundamentally, a survey is a method of gathering information from or about a sample of people. In the context of organisations, surveys are used to gather data from employees about their opinions and feelings.  Surveys can take multiple forms but are most common in the form of a questionnaire, either…

Case Study: IoIC Awards 2019 Best Storytelling
member onlyIOIC Member Only

Published: 22nd Oct 2019
Emotive, powerful storytelling with a clear call to action Award: Best storytelling Case Winner: ‘Justice for Jane’ from Network magazine by Network Rail and beetroot    Background  When a new domestic abuse policy was signed off at Network Rail, the reason behind it provided a compelling example of why such…
Effective and engaging communication is more than ever at the centre of today's enterprise. To unlock maximum results, existing communication strategies and productivity tools can benefit from an overarching visualization layer which brings together content and enterprise data from various information silos.  Broadcast on Wednesday 16 October 2019 For this…
Face to face communication is an essential cog in any employee engagement wheel but especially when a business is going through times of change, challenge and growth. Live events are a huge part of face to face engagement and as such remain an important element of the internal communications strategy.…
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