Resources & Guides

Webinar: Big themes of 2021 and tips on how to embrace them Internal Communications teams proved their worth in 2020 by aiding organisations to effectively respond to the pandemic. The challenge in 2021 is to build on this momentum to ensure that internal comms is thought of as central to…

The power of print: delivering trustworthy news through a long-serving magazine Award: Best newspaper/newsletter; Best writing (print) Case winner: Courier for Royal Mail by AB BACKGROUND Royal Mail is an iconic British brand with more than 130,000 employees, delivering post six days a week to 29 million addresses across the UK.…

Designing an onboarding experience with a focus on people, not paperwork Award: Best engagement programme Case winner: An onboarding experience beyond expectation for Probuild by Everyday Massive   BACKGROUND Probuild is a national construction company delivering high-end commercial and residential structures. Headquartered in Melbourne, Australia, the company has 1,000 employees and 10,000…

Financial results are an important moment in the annual calendar of any public company because this is when the company will share with internal and external stakeholders how it is performing. Think of it as like an ‘annual performance appraisal’ for the company, where investors and the media will assess…

Bringing values to life through people-centred content Award: Best feature magazine (print) Case winner: Zest magazine for Voyage Care by Words&Pictures and Voyage Care BACKGROUND Voyage Care is a sector-leading care provider with over 30 years’ experience of specialist care and support. Throughout the UK, its 10,500-strong workforce support 3,500…

IoIC London Webinar - Why this year wasn’t a complete washout, learnings we should take from 2020 This year has been one of the most challenging, particularly for those working in internal communications. As it draws to a close and 2021 starts to come into focus, IoIC London bought together…

Communication clinic: Communication, Culture and Engagement in the time of Covid The good news about vaccines may indicate a hopeful return to some kind of normality in the new year. But the dramatic changes and deep uncertainty Covid-19 has brought to our workplaces are not necessarily going away any time…

Supporting colleagues while protecting the future of the Charity Award: Best crisis/emergency communications Case winner: Covid-19 crisis communication: keeping our frontline informed – for Nuffield Health by Nuffield Health's internal communications team   BACKGROUND Nuffield Health is the UK’s largest healthcare charity. For over 60 years, it has been working…

Webinar: Business is better when people are connected  There’s been a lot of talk about a return to ‘normal’ for businesses. But for most employees, normal wasn’t that great to begin with. COVID-19 has forced almost every organization to double down on its people. This is already having an impact.…

Webinar: The Future of Work and Why Every Organisation Needs World-Class Internal Communication On this webinar, we were joined by IoIC Chief Executive Jennifer Sproul and Cathryn Barnard from Working the Future, as they shared some of the key trends reshaping the world of work and unpicked how world-class internal…