About Us


Professional Development

Knowledge Hub




Coronavirus Guidance

Resources & Guides

Resources & Guides


The resources, guides and case studies in this section have been produced by the IoIC, Institute members or winners of the IoIC Annual Awards.

They are available to members to help build knowledge and skill in internal communication.


Article text



Professional Area


Case Study: IoIC Awards 2019 Best ongoing communication
member onlyIOIC Member Only

Published: Monday, 09 March 2020 16:25
How to involve the entire organisation in a celebration Category: PBest ongoing communication Case winner: DfT100 for Department for Transport by the in-house internal communications team   Background and audience The Department for Transport (DfT) works with agencies and partners to run the transport network that supports UK businesses and helps…

Webinar: Insights from the 2020 State of the Sector report
member onlyIOIC Member Only

Published: Thursday, 05 March 2020 10:53
Highlights from the State of the Sector Report 2020  Broadcast: Thursday 27 February   Endorsed by the IoIC, State of the Sector is the definitive global survey of the internal communication profession brought to you by internal communication consultancy Gatehouse, a Gallagher Company. Informed by responses from hundreds of leading…

Case Study: IoIC Awards 2019 Public sector or not for profit team
member onlyIOIC Member Only

Published: Tuesday, 25 February 2020 14:32
Using survey feedback to inform a new strategy Category: Public sector or not for profit team Award of Excellence: The British Red Cross internal engagement team supported by Social & Local   Background and audience   The British Red Cross (BRC) is one of the largest charities in the UK…

Case study: IoIC Awards 2019 Best Single Campaign
member onlyIOIC Member Only

Published: Thursday, 20 February 2020 11:35
A thrilling approach to security and safety awareness Awards: Best single campaign Case winner: Against the Clock: a security story for Richemont by Richemont and blue goose      About Richemont     Richemont is a global luxury brands group that owns several of the most prestigious names in the luxury…
As part of the IoIC Advanced Diploma, students work together to create a joint report on a relevant internal communication topic or challenge. In line with the IoIC #WeMatterAtWork long term initiative, our June 2019 cohort were tasked with exploring the role of internal communication in making people feel like…

The Great Comms Debate 2 from Smarp

Published: Monday, 17 February 2020 11:52
A few months ago, in The Great Comms Debate, we heard that IC is where marketing was roughly 25 years ago. While there is a common understanding that IC is important, the strategies and plans to effectively engage employees through internal communications are still lacking. In fact, recent research shows…

The Great Comms Debate from Smarp

Published: Monday, 17 February 2020 11:45
Internal communications have, for the longest time, been overlooked from an organizational perspective. Most of the tools and techniques we use to communicate internally were invented in the 70s, 80s and 90s, yet we are using them to solve communications issues that are inherently modern. This is beginning to show:…

Case Study: IoIC Awards 2019 – Best Design (digital)
member onlyIOIC Member Only

Published: Friday, 14 February 2020 11:23
A dynamic design approach bringing content to life  Award: Best design (digital) Case winner: The Reporter Quarterly Spring 2019 for White & Case by Sequel Group and White & Case    Background   White & Case is an international law firm with around 5,000 employees.  Its strategy is focused on…

Case Study: IoIC Awards 2019 Best digital news channel
member onlyIOIC Member Only

Published: Monday, 13 January 2020 15:08
New app delivers news faster and to all colleagues Awards: Best news channel (digital) Case winner: Post People for An Post by An Post Internal Communications & TheAppBuilder   Background An Post is one of Ireland’s leading organisations, offering retail, financial and postal services, and employing around 9,500 people.  It…

Factsheet: Influence and Impact
member onlyIOIC Member Only

Published: Wednesday, 18 December 2019 11:18
According to the Cambridge Dictionary “to influence” means “to affect or change how someone or something develops, behaves, or thinks”. So, it does not come as a surprise that being able to influence others is a critical skill for IC professionals, especially when it is done with impact. No matter…
  • 19th April 2021
    The latest in the IoIC’s series of roundtables for Fellows (our most senior grade of membership) focused on the issue of ‘strategic listening’ – as employees increasingly want and expect to be heard...
  • 26th March 2021
        Be part of shaping and supporting your Institute by standing for the IoIC Board We’re looking for exceptional people to help us support our members today, and for tomorrow. The IoIC...
  • 23rd March 2021
    We’re sad to share the news that IoIC Membership & Operations manager Tim Beynon died in hospital on Sunday after a short battle with cancer. His wife Susan said that she felt very...
Resources & Guides

Latest Jobs

Our Sponsors

Room Booking

Thanks for staying with us! Please fill out the form below and our staff will be in contact with your shortly. The see all of our room options please visit the link below.
See All Rooms