News
  • Knowing When to Learn and When to Train

    19th Jun 2017

    With learning and development encompassing such an array of opportunities to…well, learn and develop, it can sometimes be difficult to know which of the options available are actually best suited to your needs and the lines between education and...
  • 'Lifelong learning is becoming the norm'

    16th Jun 2017

    The IoIC's President, Suzanne Peck, gave her opinion on continuous professional development and the changing ways in which we learn in order to stay on top of our game in this month's Communicate Magazine. You can read what she thinks below. 'How often...
  • Hearts and Minds – The Story of IoIC Live 2017

    15th May 2017

    It was billed as the opportunity to discuss IC’s role at the heart of an organisation, but IoIC Live 2017 turned out to be equally focused on another part of the human anatomy – the brain. Two days of fascinating presentations underlined the...
  • Get ready for change with strengths-based training

    10th May 2017

    IoIC Live will help you prepare your employees for change, and ensure you have high-performing and positive employees whatever’s round the corner. 2016 was only the pebble dropping into the pond. 2017...18...19 will be the ripples that we need to...
  • Crisis comms and the 'Miracle on the Hudson'

    3rd May 2017

    On the 15th of January 2009, US Airways Flight 1549 made an emergency landing on the Hudson River, New York. On the 22nd of January 2009, the entire crew was awarded The Master’s Medal by The Guild of Air Pilots and Air Navigators. Everything that happened...
  • Is your business ready to go mobile?

    25th Apr 2017

    IoIC Live considers how internal apps and a mobile technology strategy can add real value to your business. “Why don’t we make an app?” The new-age question loved by execs and loathed by most comms folk. But are workplace apps just another fad?   At this...
  • How does engagement and diversity relate to employee experience?

    24th Apr 2017

    IoIC Live offers insight and practical discussion on engagement and diversity As head of employee experience at Harrods, one of the world’s most iconic retail brands, Niall Ryan-Jones is responsible for the strategic direction of internal...
  • 'The course encourages you to analyse your own skill set and highlights areas for growth'

    21st Apr 2017

    Clare Elevique, Internal Communications Channel Manager for Kier Group, is the latest member to complete the Level 6 Advanced Diploma of Proficiency in Internal Communication, academically accredited by Southampton Solent University. Here, Clare...
  • Develop your persuasive skills and get inside your CEO’s brain

    21st Apr 2017

    Want to understand what’s on your CEO’s mind? Allow IoICLive to help you find out. How do you get your leadership team to like, trust and take forward your ideas? An interactive workshop at this year’s IoIC Live conference will help you understand how...
  • The intranet’s crucial role in delivering client-focused services

    20th Apr 2017

    IoIC Live looks at what makes a successful intranet. For an intranet to be a vital source of knowledge, it needs to be built on a foundation of great content tailored to the audience's needs.   Since joining global law firm Linklaters in 2010, Angela Rossiter...
  • Positive engagement with a bottom-up approach to change

    19th Apr 2017

    IoIC Live will look at how conversations are changing conservation. Natural England is doing change the messy, but trusted, way – by turning strategic direction and change ambition into a compelling story that people can discuss and debate in...
  • How can you use psychology to gain influence and trust?

    18th Apr 2017

    The IoIC Live conference this May will examine the psychology of communication. Understanding others is the key to influencing and building trust – and both are critical components in the successful IC professional’s toolbox.   At next month’s IoIC...
  • IoIC Competency Framework Launches

    23rd Mar 2017

    Designed to help internal communicators build their knowledge, skills and behaviours

    IoIC has now released its detailed competency framework. We have further expanded our Profession Map following your feedback, and it now provides information on the

    ...
  • New partnership strengthens employee engagement mission

    19th Mar 2017

    IoIC has joined forces with Engage for Success to help develop workforces through the commitment and energy of the people who work in them.

    IoIC is partnering with voluntary organisation Engage for Success to help create fairer, thriving and more

    ...
  • Central & North Awards 2017: Winners celebrate on the #excellenceexpress

    17th Mar 2017

    It was a record breaking awards as over 240 internal communication professionals gathered at the National Railway Museum in York to recognise the and celebrate the winners of IoIC Central & North Awards 2017.   Bringing together the might of the...
  • New CPD programme for IoIC Members

    15th Mar 2017

    The only continuous professional development (CPD) programme dedicated to internal comms has launched to help practitioners further their careers and demonstrate the credibility of the profession. IoIC’s new online CPD tool will play a key role in...
  • Hybrid events: content + technology = better engagement

    9th Mar 2017

    When you want to really connect with your audience, nothing beats a face-to-face conversation. But communicating effectively to internal audiences dispersed over many locations - possibly even worldwide – can be a major challenge for leaders and...
  • IoIC Scotland Awards 2017: Winners Celebrate

    6th Mar 2017

    More than 100 internal communication professionals gathered at Dynamic Earth in Edinburgh for the annual IoIC Scotand Awards 2017 on Friday night.  Awards were presented across 21 categories including printed puiblications, audio and visual, social...
  • Mentoring scheme offers new perspectives to IC professionals

    20th Feb 2017

    Mentoring is an effective way for less-experienced IC professionals to gain knowledge from industry experts as part of their development – but there are benefits for both parties.

    IoIC is launching a mentoring programme that is free to all members

    ...
  • Beyond Surveys: Getting to the heart of engagement

    17th Feb 2017

    Meet Helen. She is a sales executive for a pharma company. Helen loves her job – she is proud of the highly effective products she sells and talks enthusiastically and emotionally about the lives she helps to improve. She loves nothing better than...
  • IoIC Launches New Training Courses

    8th Feb 2017

    At the end of 2016, the IoIC spent a lot of time thinking about the challenges that internal communicators are likely to face in the coming year. On the back of this, we are launching a series of new training courses specifically designed to help you...
  • Where Does Measurement Come On Your To Do List?

    6th Feb 2017

    Measurement is at the top of a communicator’s importance list according to recent research – so why is it also so low in their skills learning and practice? Susan Walker, author of Employee Engagement & Communication Research, discusses what she...
  • A towering leader in the art of internal communication

    3rd Feb 2017

    Life fellow and past chairman Norman Woodhouse remembers John Makin (right), former IoIC president, who passed away in January.  An early memorable encounter was during my 1971-72 year as British Association of Industrial Editors (BAIE) chairman,...
  • Scotland Awards 2017: Shortlist Announced

    1st Feb 2017

    The judging process is now complete and we are happy to announce the 2017 IoIC Scotland Awards shortlist. We were overwhelmed at the outstanding quality and diversity of work entered this year, which added to an exciting and interesting judging...
  • The Government Communication Service Graduation

    30th Jan 2017

    On the 18th of January, the IoIC joined 13 members of the Government Communication Service, along with their line managers and Head of Profession for Inernal Communication, Russell Grossman, to celebrate their achievements on the Diploma of...
  • Obituary: John Makin

    26th Jan 2017

    John Makin, a life-long, active supporter and shaper of Institute of Internal Communication and a former president, died on 16 January.  In 1966, John (pictured with his wife, Alicia) joined what was then the British Association of Industrial Editors...
  • The value of LinkedIn for creating real business relationships

    19th Jan 2017

    Imagine you are in a room full of business people and you spot someone who you know to be friendly – but they’re talking to two people who you know to be boring or unpleasant. Do you go over and talk to your friendly associate? Probably not. If he or...
  • IoIC e-book on IC trends in 2017

    10th Jan 2017

    The Institute has published its latest e-book on internal communication trends, and this is now available to download. A number of experts and thought leaders from the world of internal communication and related fields share their thoughts and...
  • IoIC chief executive talks in IC podcast and BBC documentary

    9th Jan 2017

    IoIC chief executive Jennifer Sproul has recorded a podcast and spoken to the BBC about the skills needed in the modern internal communication landscape.

    Jennifer spoke in detail to communications expert and founder and host of ICology Chuck Gose about

    ...
  • IoIC North: Better Connected Overview Report

    9th Jan 2017

    Well, it’s 2017, and a brand new year full of promise. For IoIC North, our key focus is producing an exciting and memorable IoIC Central and North Awards celebration. After receiving an outstanding volume of entries, from our two regions, it bodes well...
  • New magazine starts conversations about IC challenges

    16th Dec 2016

    We’ve teased its arrival for a few weeks, but our new print magazine is finally here. And it smells good…

    Voice, IoIC’s new magazine for members, has been published – and it’s a hit with readers.   The 44-page magazine heralds IoIC’s return to print and,

    ...
  • Central & North Awards 2017: Shortlist Announced

    14th Dec 2016

    The shortlist has been announced for the Institute of Internal Communication Central & North Regional Awards 2016 :  #excellenceexpress Shortlisted entrants will collect either a Class Winner trophy, an Award of Excellence certificate, or a...
  • 2016: What just happened?

    14th Dec 2016

    There’s no denying that 2016 has been an eventful year for all of us. From the loss of numerous icons such as David Bowie and Prince; the announcement that Britain is to leave the EU and Donald Trump is to be the next American President; and Mary...
  • Record number of entries for the all-new Central and North Internal Communications Awards

    2nd Dec 2016

    It’s been a blockbuster year for the IoIC Central and North Region Awards, with the most entries in the history of the competition, representing the very best talent in internal communications.  Rich Baker, Central region director and IoIC board...
  • IoIC launches a new professional skills framework for internal comms

    25th Nov 2016

    The first profession map for internal communicators is being launched to define the skills needed in today’s IC landscape.

     

    IoIC’s new profession map is intended to define our purpose as a profession and help businesses and practitioners understand

    ...
  • Internal Communicator of the Year shares golden rules for IC success

    25th Nov 2016

    Kate Jones, head of communications and corporate affairs at Tarmac, received the prestigious ICon Award for Internal Communicator of the Year at IoIC’s ICon Awards in November.  

    Praised for her focus, business understanding and solutions, Kate has made an...
  • 'I now have a better understanding of the role I can play': The IoIC Advanced Diploma

    22nd Nov 2016

    The 2016 ICon Awards saw John Stasi being named Highest Achiever for the Advanced Diploma. Here, he tells us about his experience of studying for the qualification. Tell us about your role at the time of stuyding for the diploma. I am part of the...
  • Employer brand conference - IoIC discount

    22nd Nov 2016

    IOIC  is delighted to support this year’s Employer Brand Management conference on 6 December in central London and can offer its members  a 10% discount. Now in its third year, the Employer Brand Management conference is a focus for dialogue,...
  • 'Studying for the diploma gives you the push you need to develop your skills': The IoIC Foundation Diploma

    14th Nov 2016

    The 2016 Highest Achiever of the Foundation Diploma, Rebecca Leonard, tells us about her experience of studying for the IoIC qualification. Which role were you in when you decided to embark on the Foundation Diploma?   I was – and still am – an...
  • IoIC supports Gatehouse State of the Sector Research

    11th Nov 2016

    Now in its ninth year, State of the Sector provides the definitive global view of the internal communication landscape and is brought to you by Gatehouse. IoIC is delighted to support the research this year and we would like to encourage all our...
  • ICon award winners announced

    10th Nov 2016

    The best in the IC business were celebrated at IoIC’s ICon Awards and Communicator of the Year lunch on 10 November in London.   Kate Jones (pictured right), head of internal communications at Tarmac, was named Internal Communicator of the Year. In...
  • Speaking Truth to Power: The silencing effects of power

    9th Nov 2016

    In the last couple of years we have witnessed a catalogue of organisational disasters. From VW to IAAF, we see the devastating effects that result from someone knowing about wrongdoing, but staying silent, or speaking up and not being heard. 

    The banking

    ...
  • Internal communicators’ unique role in employer brand management

    8th Nov 2016

    The role that internal communicators play in employer brand management was the topic of a recent series of seminars by the IoIC London team. Over three events, we examined the ‘why’, the ‘how’ and the ‘what’ of employer branding. The first event...
  • 'You know straight away when you have a great candidate at your fingertips'

    8th Nov 2016

    Whether you’re looking for your first role in Internal Communications or want to take the next step in your career, it’s always good to know who and what the market is looking for.

    We spoke to Mark Burrett from VMA Group, a recent recruit in the

    ...
  • Last chance to book: confident communication in changing times

    7th Nov 2016

    This week’s IoIC Insight seminar programme arms internal communicators with learning, best practice and take-away tips on re-engaging and supporting employees through turmoil and change. The seminar focuses on how communicators need to be bold in...
  • 'Sign up, be prepared to work hard, and then be open to where it will take you': The benefits of studying for an IoIC Advanced Diploma

    1st Nov 2016

    Bernice Allport is currently communication manager for an IT change programme with the Environment Agency. She recently passed her Advanced Diploma (with a Distinction, no less!) with the IoIC and, here, she tells us how things have changed since. What...
  • UK organisations on FEIEA Grand Prix shortlist

    30th Oct 2016

    UK organisations have been shortlisted for four classes in the 2016 FEIEA Grand Prix.   These annual awards from FEIEA (Federation of European Internal Communication Associations) are presented to the best internal communication projects from across the...
  • Internal comms on the Web

    30th Oct 2016

    Here’s our latest round-up of interesting articles on internal communication and related themes from across the Web   Brand Five sure steps to get your team on brand       Do your employees live the brand?        Brexit   Britain will not make firms name or list...
  • Why a company crisis is best resolved from the inside out

    26th Oct 2016

    In times of crisis, it's vital for employees to be informed enough to act as brand advocates and be a part of the reputation management strategy. Liz Havern, head of training at Good Work, explains why crises need to be dealt with from the inside...
  • A new Voice in internal communication

    24th Oct 2016

    A new, straight-talking magazine from IoIC will allow industry experts to talk about the good, the bad and, yes, the ugly of internal communication.  The IoIC is launching a suite of channels that will give members and communicators critical...
  • Managing communications in a changing landscape

    24th Oct 2016

    A change is as good as a rest according to the old proverb, but change in the workplace can be unsettling, and even minor change needs effective communication.  Brexit took the country – and the government – by surprise, leading to widespread...
  • Icon Awards 2016: Shortlist Announced

    24th Oct 2016

      The shortlist for the ICon Awards 2016 has been announced – revealing who’s in the running to be recognised as the talented internal communication professionals   The ICon Awards celebrate talent, recognising the people who consistently turn theory into great...
  • Second speaker announced for IoIC Insight seminar

    20th Oct 2016

    A second speaker has been announced for IoIC’s Insight seminar on how IC professionals can best manage the impact of major change with clear, confident – and effective – communication. Hannah Awcock, head of strategic change communications at HMRC,...
  • Central & North Awards 2017 - Call for Entries

    14th Oct 2016

    The IoIC Central & North Awards set out to recognise and celebrate the work you do to drive success in large or small, public or private organisations. Whether that’s internal communications strategy, design or writing skill, or brilliant people...
  • Insight seminar: Managing the impact of major change

    6th Oct 2016

    How IC professionals can best manage the impact of major change in times of uncertainty is the theme of this year’s Insight Seminar on 10 November in London. Post-Brexit and in the lead-up to March 2017 when Article 50 is due to be triggered, the...
  • Internal comms on the Web

    3rd Oct 2016

    Here’s our latest round-up of interesting articles on internal comms and related themes from across the Web   Business world Productivity fails: The time-wasters that cost an organisation   Out-going Institute of Directors chief sounds alarm over...
  • IoIC Awards 2016: Winners celebrate

    23rd Sep 2016

    The cream of the UK’s internal communication profession were recognised as the winners of the IoIC Awards 2016 were announced at the historic Shakespeare’s Globe Theatre in London. Hundreds of communicators and guests gathered at the historic venue to...
  • 'Trust gap' revealed by new report

    22nd Sep 2016

    Poor communication between leaders and managers creates a ‘trust gap’ which is damaging business growth according to a new report. British business performance is being undermined from within by widespread mistrust of senior managers, according to...
  • Are your values fit for purpose? Take the test!

    20th Sep 2016

    OmiliaHirst’s Dr Domna Lazidou reveals five key tests that will help you assess how ‘fit for purpose’ your values really are. So you have worked really hard to get here: you have spent time with the leaders ensuring their input and buy in, sought...
  • The WEEK magazine features IoIC on employee apps

    16th Sep 2016

    Kate Jones, chair of the IoIC Board, was interviewed for a supplement that appeared in national news magazine The WEEK on 17 September. Kate discussed the role of apps in employee engagement – the benefits they can bring and avoiding potential...
  • Four reasons IC teams should embrace social tools - FREE WEBINAR

    14th Sep 2016

    Social collaboration technologies provide a host of benefits for organisations, and the most successful initiatives are often driven by IC professionals. Here, Angela Ashenden of MWD Advisors, explains why.    1. Social collaboration helps you breathe new...
  • How Neuroscience is Revolutionising Thinking

    8th Sep 2016

    Have you ever wondered why your best ideas tend to happen in the shower or when you’re walking the dog?  It’s no coincidence. “Contrary to popular belief, the brain does not produce its best ideas under pressure,” says Director of Minerva...
  • Be more than a messenger

    8th Sep 2016

    Communication is vital for embedding cultural values in any organisation - but Domna Lazidou says, for real success, internal communicators must be more than 'message deliverers'. Find out why you should attend her IoIC masterclass.     Where are your...
  • Internal comms on the Web

    28th Aug 2016

    Here’s our latest round-up of interesting articles on internal communication and related themes from across the Web. Case studies

    Southwest Airlines: A case study in employee engagement     KFC uses digital screens for internal communication What every

    ...
  • Employer Brand: The measure of success

    26th Aug 2016

    The second event in the IoIC trilogy ‘Employer brand and the role of the internal communicator’ was a workshop where Stephen Cheliotis, of The Centre for Brand Analysis and IoIC's partner in the development of the Employer Brand Audit tool, gave a...
  • Virtual reality...the future of IC?

    17th Aug 2016

    Is virtual reality the future of communication? There’s a chance to find out when IoIC Scotland host a free event in Glasgow on Wednesday September 7. The evening session will offer a chance to explore and experience the very latest VR technology, an...
  • Non-British workers' concerns dominate in IoIC Brexit survey

    16th Aug 2016

    Fears of non-British workers about continuing permission to live and work in the country were the most commonly expressed employee concerns about Brexit, according to a recent IoIC survey. 51% of internal comms practitioners who responded cited...
  • Trusting leaders with communication

    10th Aug 2016

    Sheila Hirst discusses the importance of communicators being able to coach leaders to deliver their messages, rather than simply doing it for them. Find out more about the Coaching Masterclass that Sheila is delivering on the 5th of October here.

    With

    ...
  • Engagement is key to Brexit blues

    10th Aug 2016

    The UK needs the most engaged employees in Europe if it is to succeed in the post-Brexit business landscape. So says David MacLeod, the man who led the Government Task Force on employee engagement and is now co-chair of Engage For Success. Speaking...
  • Entries invited for ICon Awards 2016

    2nd Aug 2016

    The search is on for the internal communicators who embody great practice and excellence with the launch of the ICon Awards 2016. This is the chance to gain recognition for an individual and their achievements – whether a colleague or yourself. There...
  • Internal comms on the Web - Brexit special

    2nd Aug 2016

    Our latest round-up of interesting articles from across the Web is a Brexit special – looking at the latest on the impact of the Referendum decision, what it will mean for internal communication practitioners and some of the strategies they and...
  • Brexit: what happens next in IC?

    1st Aug 2016

    Now that the dust is starting to settle on the result of the UK’s Brexit referendum, it’s time to consider exactly what it will mean in the coming months – especially for internal communicators. IoIC has created a special ‘Brexit’ section on this...
  • New IoIC membership grades to drive standards

    22nd Jul 2016

    The Institute of Internal Communication (IoIC) is launching a new membership system as a first step towards driving standards and credibility in the profession. All Institute members will be classified as one of four grades, linking membership to...
  • Employer brand: it’s not optional

    21st Jul 2016

    “Internal communicators have the spark and creativity to bring the employer brand to life.” This spark was definitely apparent among the lively audience at the Institute of Internal Communications (IoIC) event last Wednesday evening – the first in...
  • IoIC Awards 2016 - shortlist announced

    20th Jul 2016

    The shortlist for the IoIC Awards 2016 has been announced – revealing who’s in the running to be recognised as the cream of the UK’s internal communication profession.   The class winners will be announced at a ceremony at the UnderGlobe at the Globe...
  • Workplace choirs hit the right note

    18th Jul 2016

    If employees sing together, it encourages teamwork, improves morale, boosts productivity, creativity and engagement. That’s the thinking behind workplace choirs – and it’s backed up by science and case studies, as July’s InsideOut discovers… Most New Year resolutions are...
  • Internal comms on the Web - monthly round-up

    30th Jun 2016

    Here’s our regular round-up of interesting articles on IC and related themes from across the Web.   The business Knowing your organisation’s hidden structure can help make internal communication more relevant    Case study Dorma + Kaba provide you can...
  • IoIC Central: Networking in Coventry

    30th Jun 2016

    Working in internal communications can sometimes be a lonely experience. There aren't many of us in an organisation, and we are privvy to things that other employees aren't. That can also mean the opportunities to learn from each other can be...
  • IoIC North well and truly reignited

    28th Jun 2016

    Better Connected - IoIC North’s sell-out event - attracted IC professionals from across the north, and beyond.

    Such was its popularity, people turned up on the door to get in. Ambitions for the event were to connect IC colleagues across the north, share...
  • Interaction 2016 - Europe's largest intranet conference

    28th Jun 2016

    Don’t miss Interaction 2016, Europe’s largest intranet conference, taking place at Etc Venues, 200 Aldersgate, London on 15 September. The conference provides the opportunity to see award winning intranets live in action and to hear from an...
  • Employer branding: what's the role of internal communicators

    28th Jun 2016

    IoIC London has set up a series of three events to raise awareness of employer branding and introduce a tool for internal communicators that rates an organisation's employer brand. Every organisation that employs people has an employer brand,...
  • Calling the top communicators in Europe

    28th Jun 2016

    Are you among the best communicators in Europe? There’s only one way to find out…enter the 2016 FEIEA Grand Prix. The annual awards by FEIEA (Federation of European Internal Communication Associations) are presented to the best internal...
  • New 'home' on the way for IC Masters course

    28th Jun 2016

    IoIC is in discussion with several universities to identify a new ‘home’ for the Masters course in internal communication management.

    The programme has been running at Kingston University for 15 years but will be on the move following a review of

    ...
  • TV stylist helps launch employee uniform

    14th Jun 2016

    A staff uniform is an essential part of a company’s brand and difficult to get right. So when Grosvenor Casinos introduced its new employee wear, X Factor stylist Gemma Sheppard was recruited to help. The campaign, which included colleague surveys, an...
  • Annual engagement surveys: time for change?

    14th Jun 2016

    Is the annual engagement survey dead? With digital technology making instant mood checks an everyday possibility and employees fed up with the lack of response, are internal communicators ready to call time on the annual survey? In the June edition...
  • Internal comms on the Web - monthly round-up

    14th Jun 2016

    Here’s our regular round-up of our favourite articles on IC and related themes from across the Web.   Case studies   How Vodafone is talking in circles    How do McKinsey use internal communications to support and engage their own consultants? How...
  • Courage needed on social media for IC

    14th Jun 2016

    The popularity of social media channels as a tool to engage with employees is waning because it’s ‘too half-hearted’, according to the company behind a survey of over 500 internal communications (IC) professionals.

    AndrewThe fifth annual Inside

    ...
  • New rules on whistleblowing

    16th May 2016

    Did you know that new rules on whistleblowing for the financial sector will come into play in September this year? The new regulations include an obligation to appoint a whistleblowers’ champion and for all UK-based staff and their managers to...
  • Your career, you future: recognising excellence in IC

    12th May 2016

    Are you setting your sights on becoming a Fellow of the IoIC? If not, why not? IoIC Fellows are an elite group of IC professionals who have been judged by their peers to have made a significant contribution to their profession. So why apply for a...
  • IoIC North: Better Connected full programme

    10th May 2016

    The full programme for the IoIC North Better Connected event is now available to download. The first event to be staged by the resurgent region of the Institute will take place at   MediaCityUK   in  Salford , Manchester, on Thursd ay June 16.  It will...
  • IoIC annual summary: Praise for events team

    9th May 2016

    IoIC’s events team came in for special praise from Steve Doswell in his last annual report as Institute chief executive. Looking back on his time at the helm, he said: “In each of my five years as chief executive, I have been convinced that that...
  • IoIC North, Better Connected: Your employees and…strategy

    9th May 2016

    Do employees understand your organisation’s strategy. More importantly, do they understand what their role is and how they can make a difference? These are among the key questions to be tackled at the IoIC North event, Better Connected, in...
  • IoIC Live ’16: Time to reinvent IC

    7th May 2016

    Delegates left IoIC Live 2016 with a call to action ringing in their ears from Dr Leandro Herrero. The viral change expert told them, if they wanted to ‘humanise’ business, they would have to reinvent internal comms and occupy spaces all around...
  • IoIC Live '16: The human touch

    7th May 2016

    Rachel Royall brought a real human touch to IoIC Live 2016 – by starting her presentation with the story of a tragic hospital death. The death of pregnant mother, Maria, after a series of mistakes highlighted the challenges she faced when she took on...
  • IoIC Live '16: Engagement...what is it good for?

    6th May 2016

    Everyone’s talking about employee engagement. And yet the dial is not moving. Last year’s CIPD engagement index was 39% and the year before it was 38%...meaning more than 60% of workers are not engaged in their jobs.  Emma Bridger  of People Lab...
  • IoIC Live '16: 'Mindfulness' takeaway

    6th May 2016

    Delegates were offered a choice of interactive sessions - mindfulness or employee-written content. Dr Nick Buckley hosted 'Mindfulness - benefits for you and your organisation', while  Laura Gosling  of GE Healthcare Life Sciences ran 'Content by the...
  • IoIC Live '16: Red Cross road map to success

    6th May 2016

    Very few people want to read a corporate strategy – which means that not many will come away from it understanding their own role in the way ahead. At the British Red Cross this was a real challenge as, in addition to 4,000 staff, there are 26,000...
  • IoIC Live '16: Delegates get 'Happy'

    6th May 2016

    How do you follow an award-winning video of your staff dancing along to Pharrell Williams’ Happy? Well, you get your employees to write and record their own song. IoIC’s Communicator of the Year, Jane Lawrence, was at IoIC Live 2016 to offer...
  • IoIC Live '16: Comms during the Arab Spring

    6th May 2016

    Tales of grenade attacks, hostage rescues and revolution made for a dramatic start to IoIC Live 2016. The first keynote speaker at the Institute’s annual event was  Tony Kay  from the Foreign and Commonwealth Office, who quite possibly has the...
  • IoIC Live '16: 'Exciting times' ahead

    6th May 2016

    IoIC members were promised “exciting plans” for the years ahead as the Institute’s annual conference opened in Birmingham. New chief executive Jennifer Sproul welcomed more than 100 delegates to IoIC Live 2016 at the Hyatt Regency Hotel and said...
  • IoIC Live '16: IC is dead...long live IC

    5th May 2016

    IoIC Live 2016 got off to a futuristic start – by creating the internal communicator for the years ahead… Delegates gathered at the Hyatt Regency Hotel in Birmingham for the two-day event and the first session – titled ‘Is IC, as we know it, dead?’ -...
  • IoIC South West relaunched

    4th May 2016

    IoIC South West is to be relaunched with a new regional director - Colin Archer, group head of internal communications at Imperial Brands PLC. He wants the region to be a hub of networking and sharing of experience and knowledge among internal...
  • ‘Work well’ strategy launched

    3rd May 2016

    A new strategy to help improve the health of the UK’s employees has been launched by the Health & Safety Executive (HSE). The programme called Helping Great Britain Work Well has six themes and urges every stakeholder in the system – employers,...
  • Ethics at work...is an app the answer?

    3rd May 2016

    Ethics is by definition a grey area and often employees need to make quick decisions ‘on the ground’. The Institute of Business Ethics – in conjunction with international service company Serco - has developed an app to help… So, a client offers you...
  • Internal comms on the Web - monthly round-up

    2nd May 2016

    Here’s a round-up of our favourite articles on IC and related themes from across the Web. Case studies Thoughts on BHS and how to communicate in a crisis     

    Unhappy employees are costing you: 4 lessons from Denmark  

     

    Change management/culture

    Effective

    ...
  • Employees hit the right note with charity single

    25th Apr 2016

    A workplace choir set up to boost morale and teamwork is to release a charity single to raise money for struggling families. The UK’s largest tour operator TUI UK & Ireland has turned to The Workplace Choir Company to help its employees release the...
  • IoIC Awards '16: Hit the benchmark

    21st Apr 2016

    The annual IoIC Awards are the benchmark of expertise and effectiveness in internal communication - and, if you win, it really does give your team a boost. Who says so? Our previous winners... There's still time to enter the IoIC Awards 2016 as the...
  • Reasons to be cheerful... about winning an IoIC Award

    20th Apr 2016

    Gaining trust in internal comms from across your organisation, getting constructive feedback from expert judges and impressing your clients...all reasons to be cheerful for winners of IoIC Awards. Here's the second part of our round-up of comments...
  • IoIC Awards '16: What winning does for you

    19th Apr 2016

    Winning an IoIC Award is about much more than just the glory of heading up to the stage to collect your trophy. And you don't have to believe us - just read what previous winners say about their experience... As the deadline approaches to get your...
  • Conference blog: In praise of our delegates (that's you!)

    19th Apr 2016

    Well this will probably be my last blog before #ioiclive16 – although it is still three weeks away, holiday and the day job will intervene… This week has been a very exciting one in conference world – not only have I spoken to several of our...
  • Suffering information overload…? Maybe mindfulness can help

    18th Apr 2016

    Your inbox is full, your landline and mobile phones are ringing at the same time, your Twitter feed is overflowing, two of your team need to see you right now…and the deadline for today’s newsletter is looming. It’s a scene many communicators –...
  • IoIC Live 2016: Going for a song

    14th Apr 2016

    Sometimes the best ideas come from humble beginnings. Faced with the challenge of finding a way to celebrate people’s achievements in a fun way, and with no budget, the IoIC team of the year from Northumbrian Water Group used current external...
  • IoIc Awards '16: Get set for Globe-al recognition

    13th Apr 2016

    Shakespeare's Globe Theatre in London will be the glamorous setting for the presentation of this year's IoIC Awards - but you have to be in it to win it. The gala presentation evening will be staged at the famous venue on Friday September 23 and...
  • Advanced diploma - next intake set for June

    13th Apr 2016

    The next immersion date for IoIC’s Advanced Diploma of Proficiency in Internal Communication is set for Monday June 13. This diploma sets the standard of proficiency for experienced IC professionals and calls for a greater depth of skills and...
  • National Living Wage: Free advice for IoIC members

    7th Apr 2016

    More than half of employers are reviewing their overall pay and grading structure to ensure remuneration remains fair, following the introduction of the National Living Wage (NLW). However, 18.4% said they would consider using apprentices and...
  • How to be the communicator of the future

    6th Apr 2016

    Imagine you’re going for an internal comms job interview in five years’ time…what skills will you need? IoIC Live 2016 will kick off with an interactive session looking aimed at answering this question – and building the internal communicator of...
  • FEIEA role for Suzanne

    6th Apr 2016

    IoIC president Suzanne Peck has been elected vice president of FEIEA – the European Association for Internal Communication. Formed in Copenhagen in 1955, FEIEA is a non-profit federation that embodies co-operation among national member associations...
  • Awards '16: Tips from the winners

    5th Apr 2016

    If you’re looking to add an extra touch of class to your entries for the IoIC Awards 2016, you might pick up some tips from last year’s winners. In the IoIC Knowledge Bank on this website we have 13 case studies of successful entries from the 2015...
  • New IoIC Board announced

    4th Apr 2016

    Members of the next IoIC Board have been revealed - and all will be appointed without the need for a ballot. By the deadline of 5pm last Thursday (March 31), the Institute had received ten nominations to stand for the Board. They are:       Richard Bake r...
  • Conference blog: The unsung heroes

    30th Mar 2016

    So it’s post-Easter and only five weeks until IoIC Live – the Institute's annual conference, this year in Birmingham. As always it amazes me how quickly it comes around and that we are in the final stages of preparing for the conference. As anyone...
  • Board nomination: Your chance to play a part in IoIC's future

    29th Mar 2016

    Spring is a time of renewal and IoIC is giving its Board a refresh - and we need able and committed members with the skills and energy to help govern IoIC. It’s a three-year commitment (five meetings and a monthly phone call, plus any further...
  • How to win awards

    29th Mar 2016

    Struggling to put together an award entry that shows off your work at its best? Unsure how to construct your entry, or not certain which bits are the most important? You’re in luck! The deadline for the IoIC Awards 2016 is the end of April, so IoIC...
  • IoIC North: Time to get better connected

    29th Mar 2016

    The wraps are off the Better Connected conference, which is helping to re-ignite the Institute of Internal Communication in the North. Nine great speakers and a day-long format covering subjects that are top of the IC agenda will give delegates an...
  • Free event: 'Employer branding for communicators'

    22nd Mar 2016

    What is employer branding? How can internal communicators use it to attract, retain and engage the right people for your business? How can you implement it into your company? All these questions will be answered at a late afternoon session on...
  • IoIC Live 2016 Doctor's orders: Be more human

    22nd Mar 2016

    Psychiatrist and viral change expert Dr Leandro Herrero previews his appearance as keynote speaker at IoIC Live 2016 by telling us why internal communicators should lead the way on being human in business. Somewhere along the way we lost the...
  • IoIC Central & North Awards: book of the night

    21st Mar 2016

    All the fun of the IoIC Central & North Awards and annual seminar has been collected and wrapped up into one book - and it's now available to download for FREE. It includes more than 150 fun photographs and a full list of winners. There’s also a...
  • Gender pay reporting - what you need to know

    15th Mar 2016

    From next year any company employing more than 250 people will need to publish pay gap data, following the launch of Government draft regulations. The new regulations are expected to come into force in October 2016, meaning organisations will have...
  • Jennifer set to be IoIC chief executive

    14th Mar 2016

    IoIC has appointed Jennifer Sproul as chief executive-designate, and she will succeed current chief executive Steve Doswell at May’s annual general meeting. Jennifer (pictured right) joined the Institute in August 2015 as head of commercial and Steve...
  • IoIC Awards 2016 - why enter?

    10th Mar 2016

    With just a month to go until the 'early bird' deadline for the IoIC Awards 2016, we offer five reasons why you should enter your best work. 1. Improve your expertise: you get a full written critique, highlighting areas for improvement to help refine...
  • IoIC Scotland Awards 2016: the winners

    8th Mar 2016

    The IoIC Scotland Awards 2016 were presented at an awards ceremony at the  Grand Central Hotel  in Glasgow.  The winners were: Gold Award Clydesdale and Yorkshire Bank for Countdown to Standalone Campaign (the team is pictured right, receiving the...
  • Influential comms: Why and how our minds are influenced

    7th Mar 2016

    In a competitive environment, being successful as a person and organisation is about building powerful influential relationships. But why do we trust and like some people/brands above others? And what really is ‘influence’?

    IoIC London has organised a

    ...
  • Is this the toughest job in comms?

    7th Mar 2016

    If you thought your IC job was hard, spare a thought for Tony Kay. As a diplomat for the Foreign Office, he had to introduce new flexible working arrangements to staff across 21 countries in the Middle East and North Africa while under pressure of...
  • Winners celebrate at Central and North Awards

    7th Mar 2016

    More than 120 internal communicators professionals gathered in Leicester for the annual IoIC Central & North Awards on Friday evening.

    Awards were presented across 20 categories including video, strategy and publications and represented the very best in

    ...
  • Central seminar success

    7th Mar 2016

    The theme for this year's IoIC Central region annual seminar reflected the challenges in our working lives in 2016 - purpose at work.

    A record number of internal communicators from across the region gathered in Leicester to hear from some

    ...
  • IoIC Live 2016: Road map leads to gold

    7th Mar 2016

    Very few people want to read a corporate strategy – that's a fact! But to really achieve the great results, you need to find a way to get everyone pulling in the same direction.

    Enabling people to see a role for themselves in your organization’s plans and a

    ...
  • Conference blog: Something for everyone

    7th Mar 2016

    So we revealed the full programme for IoIC Live 2016 last week. Although we’re had a few tasters in the past few weeks, this is the first time we have published the full timetable. It’s always a time of slightly mixed feelings – excitement at being...
  • Full programme revealed for IoIC Live

    7th Mar 2016

    The full programme for IoIC Live 2016 is now available to download – and it features discussions, workshops and presentations by a stellar line-up.

    Speakers from IBM, the Red Cross, the Foreign Office, Grant Thornton and the NHS will all feature.

    ...
  • 'Staggering' lack of investment in employee engagement

    7th Mar 2016

    New research has revealed the staggering lack of investment and strategic focus by corporates in keeping their own people engaged.

    According to Spotlight On the Employee Engagement Profession, over half (53%) of UK organisations do not measure the

    ...
  • Over-55s are most motivated employees

    7th Mar 2016

    Britain’s over-55s have been identified as the most motivated group of workers, with 42% motivated every day.

    This compares with less than a quarter of millennials (those born between 1992 and 2000) who share the same drive. With millennials set to

    ...
  • IoIC Awards 2016 is now open!

    7th Mar 2016

    What work has made you most proud in the past year? What have you done to inspire your audiences? What is award-winning?

    For more than 60 years the IoIC has been recognising the best in internal communication from skills to strategy, from

    ...
  • Top Lineup for IoIC Live 2016

    7th Mar 2016

    A top lineup of presenters is being created for IoIC Live 2016 - the annual gathering for internal communicators.

    Speakers from IBM, Grant Thornton, the NHS, Foreign & Commonwealth Office, the British Red Cross and IoIC’s Team of the Year,

    ...
  • Great Gatsby Theme for IoIC Scotland Awards

    22nd Feb 2016

    What will you be wearing to this year's IoIC Scotland Awards night? There's a Great Gatsby theme to the event, so attendees are being urged to give their outfit a 1920s twist.

    The glittering black tie event will take place at Glasgow's Grand

    ...
  • Conference blog: Scouting out the venue

    9th Feb 2016

    One of the great moments in planning the IoIC annual conference - IoIC Live 2016 - is when we visit the venue and start to visualise how all the sessions will run. This is especially exciting when it is somewhere we’ve not been before. This week my...
  • The screen agenda

    8th Feb 2016

    What can digital signs on plasma screens add to your internal comms channel mix? Screens can be much more than just a modern-day notice board. They can use video, infographics, PowerPoint, RSS news feeds, offering everything from corporate...
  • New speaker added to IoIC Central seminar

    8th Feb 2016

    Natalie Deacon, executive director, brand & corporate communications at Avon, has been added to the bill at the IoIC Central seminar in Leicester on Friday February 26. Natalie (pictured) will be sharing the journey to purpose at Avon at the...
  • Internal comms on the Web - monthly round-up

    1st Feb 2016

    Here’s our monthly round-up of our favourite articles on IC and related themes from across the Web. Case study

    How gamification and apps engaged Kingfisher employees     

     Why one company sets employees up on blind dates    

    3 examples of brands using

    ...
  • IoIC Scotland Awards 2016: shortlist announced

    1st Feb 2016

    IoIC Scotland has announced the shortlist for the region's 2016 annual awards. The full listing is below and the winners will be announced at the awards ceremony at the   Grand Central Hotel   in  G lasgow on F riday March 4, 2016. For further details...
  • IoIC Central & North Awards: shortlist announced

    29th Jan 2016

    The shortlist has been announced for the Institute of Internal Communication Central & North Regional Awards 2015. You can check the shortlisted entries (in alphabetical order, by entrant, per category) below. Shortlisted entrants will collect...
  • Conference blog: Looking forward to insights from Dr Leandro Herrero

    26th Jan 2016

    The IoIC Conference Committee has been busy since my last conference blog and we are now just tying up the final loose ends on all the sessions. We’ve lined up a fantastic range of speakers to bring a mix of thought leadership, case study and...
  • Boom time for IC jobs

    18th Jan 2016

    Internal communication roles are on the up after a few years of recession-hit stagnation. Andrew Harvey (pictured) of recruitment specialists VMA says the communication jobs market is heading for boom time again as corporates, public sector and...
  • IoIC London: committee members needed

    18th Jan 2016

    Have you resolved to develop your internal comms career in 2016? Then IoIC London needs you. The IoIC London committee is looking for new members to help put together an events programme and support the London IoIC membership. You'll get a chance...
  • Top speakers lined up for IoIC Live

    18th Jan 2016

    Speakers from IBM, Grant Thornton, the NHS, Foreign & Commonwealth Office, the British Red Cross and IoIC’s Team of the Year, Northumbrian Water Group have all been lined up for IoIC Live 2016. The Institute’s annual event will focus on the theme:...
  • Gain recognition for employer brand excellence

    13th Jan 2016

    The Employer Brand Management Awards, organised by Communicate Magazine, are now open for entries. The programme exists as a true benchmark of the employee brand management process. Metrics such as retention and cost per hire go so far, but this...
  • New IoIC Fellows elected

    11th Jan 2016

    Two new Fellows of IoIC have been elected by a unanimous decision of the Fellowship panel. Rachel Miller of All Things IC and Lee Smith of Gatehouse are the latest additions to the elite group of professionals recognised as experienced and active...
  • Is it time for IC to deliver?

    7th Jan 2016

    January’s InsideOut – the FREE monthly digital magazine for IoIC members - looks ahead to 2016 by asking thought leaders in internal communications what lies ahead in our profession. Is it time for delivering rather than pontificating? What are the hot...
  • IoIC Scotland hosts 'Influencing behaviour' event

    7th Jan 2016

    IoIC Scotland is hosting an evening event - 'Influencing behaviour with creative communication from StudioLR' - in Edinburgh on Thursday February 4. A fun and informative evening, enhanced by music from award-winning pianist Fergus McCreadie, it...
  • IoIC e-book on IC trends in 2016

    3rd Jan 2016

    The Institute has published its latest e-book on internal communication trends, and this is now available to download. A number of experts and thought leaders from the world of internal communication and related fields share their thoughts and...
  • IoIC award winners in 2015 - the story in pictures

    23rd Dec 2015

    As we approach the end of the year, it's a great time to look back at our IoIC award winners in 2015. Here's our review of who they are and their achievements - in pictures.
  • New report: 10 initiatives to... ensure leadership trust

    17th Dec 2015

    Building the right team, being consistent and ‘daring to be different’ are amongst the most important things a business can do to ensure leadership trust, according to new insights from senior figures at top brands including Deloitte, Pfizer and Bentley...
  • ‘Early birds’ can save money on IoIC Live 2016

    16th Dec 2015

    The ‘early bird’ prices have been announced for IoIC Live 2016 – meaning those who book now for the Institute’s annual gathering can save £50 each. The ‘early bird’ rate will be available for both Institute members and non-members until Thursday...
  • Andy takes the helm for IoIC North

    10th Dec 2015

    IoIC North is being relaunched with a new regional director - and a one-day seminar and workshop planned for next year. The new man heading the region is Andy Holt (pictured), creative director at Leeds-based agency Words&Pictures. A longstanding...
  • IoIC launches ‘kitemark’ for employer brand

    8th Dec 2015

    IoIC is launching a new initiative called the Employer Brand Audit – a research diagnostic tool to measure the internal and external perceptions of organisations. Developed in partnership with the Centre for Brand Analysis, it will be unveiled at...
  • Deadline extended for IoIC Scotland Awards 2016

    3rd Dec 2015

    The deadline is looming for the IoIC Scotland Communication Awards 2016. These prestigious awards reward the very best communication in Scotland, and this presents a great opportunity to get your best work from 2015 recognised. The closing date for...
  • Internal comms on the Web - monthly round-up

    3rd Dec 2015

    Here's a round-up of our favourite articles on IC and related themes from across the Web. Case studies

    Marissa Mayer defends her famous ban on remote work: 'I hope that's not my legacy'

    RBS becomes first bank in the world to launch Facebook At Work

    ...
  • Christmas holidays...who gets what?

    1st Dec 2015

    As everyone gears up for the festive period, holidays can become a thorny problem. Many employees will want to take extended time off to be with friends and family or travel away on holiday - but organisations will vary between closing down for the...
  • Virtual events: How comms teams can maximise impact and ROI

    24th Nov 2015

    Damien Bayle of Arkadin discusses the benefits of virtual events and what to take into account when planning them. Virtual events are fast transforming the corporate communications landscape. Due to rapidly evolving technology, internal PR pros can be...
  • Get ahead of the comms curve at IoIC Central Region Annual Seminar 2016

    23rd Nov 2015

    IoIC Central's Annual Seminar 2016 will take place in Leicester on Friday February 26. The aim will be to help communicators keep ahead of the internal communications curve and understand the importance of purpose in 2016. The world is changing at...
  • The rebirth of internal communications: Digital social facilitation

    19th Nov 2015

    Ephraim Freed, communications manager at the Digital Workplace Group, discusses how the growing importance of digital social facilitation is fundamentally changing the role of the internal communicator. We've all heard for a while now that the role of...
  • Conference date set for 2016

    18th Nov 2015

    Save the dates in your diary – IoIC Live 2016 will take place in Birmingham on Thursday and Friday, May 5-6. The theme will be ‘Humanising Internal Communication: it’s a people business’. “We know that people are the lifeblood of our organisations,...
  • IoIC People: Terri Wade

    17th Nov 2015

    We talk to Terri Wade, group and UK head of internal communication at RSA Insurance, in the latest in our IoIC People series. How did you get into internal communication? I was in an internal marketing role at RBS, responsible for promoting the...
  • University backs IoIC Advanced Diploma

    16th Nov 2015

    The Institute of Internal Communication Advanced Diploma of Proficiency has received nationally recognised accreditation from Southampton Solent University. This follows on from the accreditation of its Foundation Diploma by Southampton Solent...
  • Still time to enter IoIC Scotland Awards

    16th Nov 2015

    The deadline is looming for the IoIC Scotland Communication Awards 2016. These prestigious awards reward the very best communication in Scotland, and this presents a great opportunity to get your best work from 2015 recognised. The closing date for...
  • IoIC discount at 'brand management' event

    16th Nov 2015

    An event hosted by Transform magazine will explore employer brand management on Wednesday December 9 - and IoIC members can get 15% discount on tickets. Employer brand management starts with the brand. Investing in a good employer brand means...
  • Insight Seminar ’15: The big employee survey is dead…

    12th Nov 2015

    The big annual employee survey was declared dead at IoIC’s annual Insight Seminar in London. The claim was made by Matt Stephens of Quest agency, who told delegates: “I think in 15 years we’ll look back and say ‘How the hell did all these big...
  • Insight Seminar '15: Bank 'corpse' resuscitated

    12th Nov 2015

    The IoIC Insight Seminar on trust heard how Allied Irish Bank was turned from a “basket case” into a business on the up. Group head of employee engagement and IC, Anthony Burrows, joined the bank in 2012 and staff morale – and trust – were at rock...
  • Jane is Internal Communicator of the Year

    12th Nov 2015

    IoIC’s Internal Communicator of the Year is Jane Lawrence, internal communication manager at Northumbrian Water for the past four years. She was presented with her award at the Communicator of the Year lunch in London, as the rest of the...
  • New guide on 'tone of voice'

    11th Nov 2015

    Although there are more professional communicators than ever before, too much business communication is filled with jargon and Orwellian newspeak. Former IoIC chairman Paul Brasington argues that organisations need to think much harder about tone...
  • Pressing play on your communications

    8th Nov 2015

    Chuck Cumming, senior editor at 20/20 Productions Europe Ltd, discusses why video is an important tool for the internal communicator, and how technology advances have made it much easier to incorporate into your activities. It all started with an...
  • IoIC People: Chris Rogers

    5th Nov 2015

    We talk to Chris Rogers, a senior internal communication manager at the Department for Work and Pensions, in the latest in our IoIC People series. If you were to give one piece of advice to someone starting out in internal communication now, what...
  • Fight back against erosion of trust

    5th Nov 2015

    The grapevine has always been a danger to trust at work. Now, the grapevine is a 24-hour, worldwide phenomenon thanks to social media. “Social media is like the grapevine magnified,” says Sian Jones, head of internal communications at the Bank of England, who...
  • Boxing clever: changing culture on employee convictions

    5th Nov 2015

    Almost 90,000 people are in UK prisons at any one time and one in five of us has a criminal conviction - but it can be an uphill struggle to convince other employees it makes sense to help ex-offenders into employment. November's InsideOut - the FREE...
  • How to manage long-term employee absence

    4th Nov 2015

    When is an employee classed as being long-term sick? Can you communicate with an employee who is long-term sick? How can you try to get them back to work? All these questions and more are answered in the November’s Croner Solutions report –...
  • Internal comms on the Web - monthly round-up

    3rd Nov 2015

    Here’s a round-up of our favourite articles on IC and related themes from across the Web. Case study

    How Deloitte UK communicates respect and inclusion across the firm  

     

    Culture/change management

    Four principles of culture change   

    The ultimate guide to

    ...
  • Controversy and challenge: What's IC like in a global tobacco business?

    2nd Nov 2015

    Every organisation has its own challenges when it comes to internal communication, but one of the largest and longest established businesses in Bristol faces a set of issues that are out of the ordinary. Colin Archer, internal communication...
  • Blog: Looking forward to IoIC Live 16

    29th Oct 2015

    I always love the first IOIC conference meeting when the committee gets together to discuss the theme and potential sessions for next year’s conference. Internal comms is such an exciting discipline, there are so many avenues and possibilities to...
  • Katalin added to Insight Seminar line-up

    23rd Oct 2015

    Dr Katalin Illes has been added to the line-up for IoIC’s Insight Seminar on ‘trust and Generation Y’ on Thursday November 12 in London. The principal lecturer in leadership and development at Westminster Business School, University of Westminster,...
  • Will automation replace our jobs?

    21st Oct 2015

    Lynda Gratton, professor of management practice at London Business School, discusses the impact of automation trends in the workplace, and how this will affect the work of internal communicators. Oxford University recently produced research stating...
  • IoIC People: Rich Baker

    20th Oct 2015

    We talk to Rich Baker about career, qualifications, his new Institute role, social media and sci-fi in the latest in our IoIC People series. How did you get into internal communication? I like to say by accident, but it was probably by intent. I...
  • Feeling vulnerable? It’s the key to trust at work

    16th Oct 2015

    How vulnerable is your organisation? If you’ve never thought about it, maybe you should. It could be key to building trust with employees. “Trust is about vulnerability,” says employee engagement specialist Matt Stephens, who will speak at the IoIC...
  • Security - same view, different window

    14th Oct 2015

    Bernadette Palmer, head of communications at The Security Company (International) Limited, discusses how to engage employees with information security issues. When you mention information security, most employees will glaze over and switch off...
  • IoIC Central & North Awards '15: time to shine

    12th Oct 2015

    It’s time to recognize and celebrate the work you do to make a difference through your internal communications. The Central and North regions have some of the brightest and best in our industry – and our annual awards give you the opportunity to...
  • Awards '15 - Case Studies To Learn From

    7th Oct 2015

    If you wanted to know how the winners of the IoIC Awards 2015 did it, now's your chance. All the class winners have been invited to provide case studies providing the background to the challenge they faced, the thinking behind their project and the...
  • Trust Under The Spotlight

    6th Oct 2015

    Do employees trust leaders to run businesses the right way? Is there less trust from Generation Y? Does it matter? These are the kind of questions asked each year by EdelmanENGAGE in its Trust Barometer survey. Edelman executive director Nick...
  • Why Trust Is Important To Internal Communicators

    5th Oct 2015

    Trust is a strange and complex thing. Being a slick and professional communicator doesn’t necessarily equate to inspiring trust. This is certainly true in the relationship between a senior leader and their employees whose interpretation will be...
  • When Can Social Media Lead To The Sack?

    5th Oct 2015

    With more and more employees using Facebook, Twitter, LinkedIn and so on, conflict between employer and employees is on the rise. A steady trickle of cases has been brought to the employment tribunal where employees have alleged that they have been...
  • Internal Comms On The Web - Monthly Round-up

    1st Oct 2015

    Here's a round-up of our favourite articles on IC and related themes from across the Web. Case studies T-Mobile boosts employee and customer engagement all at once Yammer helped Pizza-hut ditch notice boards How the English Football Association...
  • Deadline extended for ICon Awards

    30th Sep 2015

    The deadline has been extended for the ICon Awards 2015 - so there’s still time to enter. Entries will be taken until the end of this week (Friday October 2). The ICon Awards celebrate talent, recognising the people who consistently turn theory...
  • IoIC Awards 2015 - in pictures

    28th Sep 2015

    The IoIC Awards 2015 were celebrated in great style at London’s Park Plaza Riverbank Hotel – and you can now view all the official photographs. All the class winners were pictured as they collected their trophies and all winners of an Award of...
  • Golden wonders: award winners celebrate

    25th Sep 2015

    The best internal communicators from across the UK were recognised by their peers at the IoIC Awards 2015. Nearly 40 award winners took to the stage at London’s Park Plaza Riverbank to receive their trophies as class winners, while many more...
  • Measuring Employee Engagement In Digital Times

    24th Sep 2015

    We’ve seen a digital revolution in recent years, but what impact has that had on employee research so far? JB Aloy, head of employee research at Ipsos MORI, discusses the current picture and why we should be cautious about applying some of the...
  • Embed Employee Collaboration In Times Of Change

    22nd Sep 2015

    Paul Langton-Rose and Matt Bennett of Capgemini discuss the importance of collaboration to success during large-scale transformation. Most organisations are undergoing some sort of change at any given time. Many are going through large-scale global...
  • IoIC Seminar: How To Build Trust With Generation Y

    21st Sep 2015

    Trust has always been vital for leaders and communicators. It is even more so now that organisations must engage Generation Y - people who highly value relationships, involvement and personal experience. At the same time, though, trust is getting...
  • Half-Price Tickets For thefuturestory

    21st Sep 2015

    How can you achieve a different work-life balance in a working life that is growing longer for everyone? That will be the subject of an event in  London  on Thursday October 8 with inspirational speakers leading the discu ssion. thefuturestory: The...
  • Technostressed? How To Avoid Employee Meltdown

    18th Sep 2015

    There’s a real risk of ‘technostress’ in in today’s working environments. In the first of our new Technology series of articles, Jonathon Hogg of PA Consulting Group explains what it is and how to avoid it. New communication channels, from...
  • MSCW15: Pilot Or Passenger - Who Makes Social Collaboration Fly In Your Organisation?

    16th Sep 2015

    The truth is there’s a number of groups you have to get on board, enthuse about the journey and make them want to participate fully, otherwise you could be in for a bit of a bumpy ride. As a speaker at Making Social Collaboration Work (October 15,...
  • New Flexible Accelerate Available From This October

    15th Sep 2015

    We’ve redeveloped Accelerate to offer greater flexibility to busy internal communicators. The IoIC and Gatehouse masterclass in strategic internal communication is a fully integrated learning programme comprising two separate but closely linked...
  • Travel Time Pay Ruling: The Impact

    14th Sep 2015

    A new Court of Justice of the European Union (CJEU) ruling could have a significant impact on UK companies employing workers who don’t have a fixed place of work and who travel to and from appointments. The CJEU has ruled that time spent travelling to...
  • New British Standard On Valuing People Published

    11th Sep 2015

    Valuing people just got more systematic with the publication of a new British Standard. BS 76000 Human Resources – Valuing People specifies high-level strategic requirements for a management system for valuing people. The fundamental premise is...
  • IoIC Scotland Events

    10th Sep 2015

    IoIC Scotland has set up a series of autumn events featuring internal comms-based case studies and best practice. The first, titled 'Award-winning communications', will be hosted by Scottish Power in       Glasgow       on      Wednesday September 30     , kicking off...
  • Can You Talk Finance?

    9th Sep 2015

    It’s a moment many communicators dread. The annual financial report lands on your desk, it’s your job to tell employees what’s in it – but it looks like a blur of figures and phrases you don’t understand… September’s InsideOut – the free online...
  • Awards '15: Have You Booked Your Place?

    8th Sep 2015

    The best internal communicators of the past year will receive their accolades in London on September 25 – and there's still time to book your place at the gala presentation evening. There are eight classes from campaigns and innovation to print,...
  • ICon Awards - Deadline Looms

    8th Sep 2015

    The deadline is looming for the ICon Awards 2015 - but there's still time to enter. The ICon Awards celebrate talent, recognising the people who consistently turn theory into great internal communication practice. Their purpose is to: promote and...
  • Implementing The Digital Workplace

    28th Aug 2015

    Peter Haigh, Customer Success at Huddle, discusses the potential and challenges of the digital workplace, and why internal communicators must fight for a place on the deployment team introducing collaboration technology. Talk to any internal...
  • Internal Comms On The Web - Monthly Round-up

    28th Aug 2015

    Here’s our round-up of our favourite articles on IC and related themes from across the Web. Case studies

    Continuous employee feedback – lessons from Accenture and Team Sky    

    How SFA Digital are using Yammer to work out loud     

    Colleague feedback shaping

    ...
  • New Central Director For IoIC

    27th Aug 2015

    IoIC is pleased to announce the appointment of Rich Baker as director of the Institute's Central region. Rich is currently head of internal communications for Carlsberg UK. He has over 20 years’ management experience and held senior internal...
  • Film Team Records Special Day At The Zoo

    18th Aug 2015

    There was no time for monkeying around when Sequel Group created two short films to bring ZSL London and Whipsnade Zoos’ Special Children’s Day to life. Supported by Barclays, the annual Special Children’s Day gives children with special needs the...
  • IoIC People: Paula Wilson

    18th Aug 2015

    Paula Wilson, IoIC London director, discusses digital technology, how marketing and comms should work together and her love of pie-making in the latest in our IoIC People series. What was your first internal comms job? Back in 1999 I was working...
  • Are You One Of Europe's Best Communicators?

    10th Aug 2015

    Are you among the best internal communicators in Europe? There's only one way to find out - enter the 2015 FEIEA (Federation of European Internal Communication Associations) Grand Prix. The competition is aimed at business communicators with...
  • Banking On The Future...With IC

    5th Aug 2015

    Can internal communicators save the banks, our economy and maybe the world? August’s InsideOut – the free magazine for IoIC members – investigates. The global financial crisis of 2008 saw the collapse of banks prevented by taxpayer bailouts, and...
  • IoIC 's New Head Of Commercial

    5th Aug 2015

    Jennifer Sproul has been appointed as IoIC’s head of commercial. In her role she will take responsibility for substantially increasing IoIC’s income across the range of IoIC’s activities, including sponsorship. Jennifer (pictured) spent 12 years...
  • IoIC Awards 2015 - Shortlist Announced

    5th Aug 2015

    The best internal communicators of the past year will receive their accolades in September – but are you on the shortlist? The full shortlist for the 2015 IoIC Awards is available to view below... The judges faced a mammoth task sifting through...
  • Ask Me Anything – Strengthening Bonds Between Oxfam Leadership And Staff Worldwide

    4th Aug 2015

    When a staff survey revealed employees were feeling slightly disengaged from Oxford-based leadership, we knew we needed to take action fast. The answer was ‘Ask Me Anything’ – an online forum that encouraged staff to ask leaders literally anything. And...
  • Discount Available For Social Collaboration Event

    4th Aug 2015

    IoIC members can get 20% off the ticket price of MWD Advisors' Making Social Collaboration Work event in London on October 15. MSCW 2015 will take place in Clerkenwell Green and will include four case studies followed by peer-to-peer discussions...
  • Internal Comms On The Web - Monthly Round-up

    31st Jul 2015

    Here's our monthly compilation of interesting articles on IC and related themes from across the Web. Case studies 

    How Deloitte is communicating its respect and inclusion plan

    Buzz: the power of an employee app within Nationwide   

    Examples of video

    ...
  • IoIC People: Andy Rushton

    30th Jul 2015

    We talk to Andy Rushton, head of communications for the DWP People and Locations Programme and IoIC membership director, in the latest in our IoIC People series. How did you get into internal communication? By accident. I was a terrible...
  • The Icon Awards 2015: Time To Enter

    27th Jul 2015

    It's time to enter the ICon Awards 2015 - and you can download your entry pack here. The ICon Awards celebrate talent, recognising the people who consistently turn theory into great internal communication practice. Their purpose is to: promote and reward...
  • Are You Ready To Join The IC Elite?

    27th Jul 2015

    Have you set your sights on becoming a Fellow of the Institute of Internal Communication? IoIC Fellows are an elite group of IC professionals who have been judged by their peers to have made a significant contribution to their profession - and the...
  • Turbocharge Social Collaboration Adoption With An Advocate Network

    27th Jul 2015

    Angela Ashenden discusses the role of employee advocates in successful social collaboration adoption. One of the most common aids to the successful adoption of a social collaboration initiative – be that an internal online community, an enterprise...
  • AVID Employee Supporters

    21st Jul 2015

    Employee advocacy is sometimes portrayed as a kind of silver bullet that can support all kinds of organisational goals from strong sales to sustainable reputation. Kevin Ruck, a founding director of PR Academy, discusses the hard work organisations need to...
  • IoIC People: Sheila Hirst

    15th Jul 2015

    The ability to coach leaders to be effective communicators is becoming increasingly important as a way IC professionals can add real value to their organisations. We talk to Sheila Hirst, who runs the Institute’s coaching master class, in the...
  • Half Of Comms Professionals Want Interim Role

    14th Jul 2015

    A new survey has discovered that over half of communications professionals would consider resigning to take up interim employment. Findings in the second Understanding the European Communications Labour Market survey indicate that 52% of the...
  • Paula Takes IoIC London Helm

    14th Jul 2015

    Paula Wilson is to take over as IoIC London regional director as Nada Zbirek goes on maternity leave at the end of July. A longstanding member of the IoIC London Regional Committee and an Institute member since 2005, Paula's day job is...
  • Trust Me, I'm Your Manager

    9th Jul 2015

    Top Banana managing director Nick Terry explores the role of trust and fully engaged managers in effective workplace collaboration. What part does trust play in good collaboration? Organisations need their people to collaborate internally, and...
  • Emergency! How 'Rolling News' Keeps Paramedics In The Know

    9th Jul 2015

    Paramedics spend their time rushing from one emergency to another. They spend little time in one place and barely visit their headquarters, so communicating with them is a tough task. The East of England Ambulance Service Trust have come up with a...
  • A Narrative Toolkit Helps IC Drive Connection And Collaboration

    29th Jun 2015

    Deborah Goodall of Fruitful Conversations discusses how a sense of story unleashes intrinsic motivation. Narrative processes are the invisible glue in truly connected and collaborative organisations. And IC is well placed to understand and drive...
  • Internal Comms On The Web - Monthly Round-up

    26th Jun 2015

    Here’s our round-up of our favourite articles on IC and related themes from across the Web. Case studies

    How SoundCloud keeps communication flowing across 4 offices in 4 time zones     

    Culture

    4 steps to creating a supportive culture of employee autonomy

    ...
  • Takeaway Tips From IoIC London's Triple Success

    26th Jun 2015

    IoIC London’s triple whammy of three events under the banner ‘Connecting People’ has now come to an end – but if you missed out, there’s some good news. Some of the presenters behind the workshops have offered a series of takeaway tips for internal...
  • Inspiring Engaged Workforces Through Collaboration

    24th Jun 2015

    Creative communications and live events agency Crown give their insights on how internal communication can unleash the motivation to drive collaboration within organisations, fostering better working relationships and maximising collective...
  • Collaborating With Ethics And Compliance

    14th Jun 2015

    Katherine Bradshaw of the Institute of Business Ethics discusses how internal communicators and those responsible for ethics and compliance within the workplace can work fruitfully together. The goal of communicating ethical values is ultimately to create...
  • Kill All Zombies... The End Of The 'Dead' Delegate

    11th Jun 2015

    We’ve all been there – the comms events where within half an hour eyes have glazed over and attention spans have been exhausted… However, an  IoIC London workshop  called ‘Going Live’ has been lined up to show how  high-energy formats and innovative...
  • Why Innovate When You Can...Copy?

    11th Jun 2015

    Innovation is essential in the world of comms. The search is always on for a new way to get messages across. But why waste time trying to dream up something original when there are so many great ideas you can just…er, copy? June's InsideOut (the...
  • What Is Successful Collaboration?

    6th Jun 2015

    To kick off our All about collaboration series, we consider the nature of successful collaboration, its benefits and what is needed within an organisation for it to flourish. Collaboration in the workplace is when two or more people work together...
  • IoIC People: Alastair Scott

    1st Jun 2015

    We talk to Alastair Scott, MD at 20/20 Productions Europe about early thespian ambitions, working on the Eurovision Song Contest and what he’s looking forward to as new director of the IoIC Scotland Region, in the latest in our IoIC People series. What...
  • Internal Comms On The Web - Monthly Round-up

    1st Jun 2015

    Here’s our round-up of interesting articles on IC and related themes from across the Web. Book club

     Widgets: The 12 New Rules for Managing Your Employees as if They’re Real People   

    The Psychology of Fear in Organisations     

      Case studies

    How to engage your

    ...
  • All About Collaboration

    29th May 2015

    IoIC is launching a new series of articles about collaboration in June. Effective collaboration is increasingly seen as a pivotal characteristic of successful organisations. The benefits are many, including the valuable exchange of knowledge and...
  • New-Look IoIC Board

    21st May 2015

    IoIC now has a new smaller Board, with each director taking responsibility for a specific area of Institute activity. “The previous Board had become potentially unwieldy with anything up to 20 people able to attend meetings but not all with a clear...
  • Book club: Exploring Internal Communication

    14th May 2015

    Catherine Park reviews this recent publication which provides insights on internal communication for both students and experienced practitioners. What is internal communication today? What does effective practice look like? These are questions...
  • IoIC People: Sarah Roberts

    14th May 2015

    We find out about Sarah Roberts’s role as a communications manager in a large NHS trust, and her love of tea, in the latest in our IoIC People series. Did you always want to work in communication? I stumbled into communication as I have a head for...
  • Why Does Storytelling Work For Comms? The Psychologist's Tale...

    11th May 2015

    Most communicators believe in the power of a good story – but why do they work so well? The current edition of InsideOut (the free monthly magazine for IoIC members) has dedicated the whole of May's edition to finding out. We talk to award-winning...
  • IoIC - The Way Ahead

    7th May 2015

    A growing professional development programme, a string of successful events and newly-commissioned research all added up to a successful year for IoIC. This was reflected in the Summary Report 2014/15 presented by Chief Executive Steve Doswell to the...
  • IoIC Live '15: 10 Things We Learned

    7th May 2015

    Now that the dust has settled on another memorable IoIC conference, we've sifted through all the food for thought to come up with 10 things we learned from a host of great speakers. If you were one of the 100 plus communicators in Brighton - or even if...
  • New Guide: Communicating Ethical Values Internally

    6th May 2015

    A new Good Practice Guide is available from the Institute of Business Ethics (IBE) this month – Communicating Ethical Values internally. How do you go about communicating something as nebulous as ‘integrity’? How can you communicate the ethical...
  • IoIC Live - On Film

    6th May 2015

    The highlights of IoIC Live 2015 were captured on film. Staged at the Grand Hotel in Brighton, the event was launched with an evening workshop on the 'Digital Renaissance of Work' and was followed by a full day of presentations and debate under a...
  • Award-Winning Ezine: Case Study To Inspire Award Entries

    5th May 2015

    With the deadline looming for the IoIC Awards 2015, here's some inspiration - a case study of the winner of last year's award for Best Ezine: Pathways for EY by Instinctif Partners. The team members behind the winning entry are pictured right with their...
  • Deadline Looms For IoIC Awards 2015

    5th May 2015

    The final deadline to enter the IoIC Awards 2015 is this Friday - May 8. But there's still time to get an entry together and make sure your top-class work is recognised. Get all the details and download your entry kit here If you need inspiration,...
  • IoIC Live ’15: Making Social Collaboration Work

    2nd May 2015

    Social collaboration at work is not a quick fix – it takes time, hard work and money. Angela Ashenden of MWD Advisors offered lots of valuable advice for delegates at IoIC Live 2015, but said they should be prepared for a long haul. “Social...
  • IoIC Live ’15: Tesco Safety ‘Superhero’ Flies In

    2nd May 2015

    A cartoon superhero put in an appearance at IoIC Live – but Kill Spill was not fighting his deadly enemy (‘The Filthy Five’), he was in town to show how retail giant Tesco cut in-store ‘slip and trip’ accidents dramatically. While the superhero...
  • IoIC Live '15: Conference Fun In Pictures

    2nd May 2015

    All the fun of IoIC Live 2015 has been captured in pictures on the Institute's Pinterest board. If you missed out - or you want to relive the pictorial highlights, here's a pic of Steve Murgatroyd demonstrating 'agile IC' - and a link to view the...
  • IoIC Live ’15: Five Steps To A Social Intranet

    1st May 2015

    A soft launch was key to creating a social intranet for the 100,000 employees at Deutsche Bank. Anne-Marie Imafidon (pictured right) told delegates at IoIC Live: “There were five key steps but most important of all was the soft launch. “It’s the...
  • IoIC Live 15: Bridging The Generation Gap

    1st May 2015

    Why don’t we always understand people younger or older than ourselves? That was the question addressed by ‘futurologist and thought provocateur’   Dean van Leeuwen   of  TomorrowToday  at IoIC Live 2015.   Rather than show stats and bar graphs he used...
  • IoIC Live 15: Smarter Collaboration Through Social Media

    1st May 2015

    There’s a reason social media is called that – because it’s a social activity. Will Foy (pictured right) told IoIC Live 2015 that allowing employees to be social online was key to the successful launch of Yammer at Sovereign housing association. He was tasked...
  • IoIC Live ’15: How Communicators Can Become ‘Trusted Advisers’

    1st May 2015

    When Saskia Jones joined Oxfam GB as an internal communicator, it was to join a team of two communicating just to employees in the UK. Five years on, she now heads a team of 10 communicating to 5,000 staff and 22,000 volunteers in over 50 countries...
  • Internal Comms On The Web – Monthly Round-Up

    30th Apr 2015

    Here’s our round-up of interesting articles on IC and related themes from across the Web. Case studies

    Yammer takes flight at Gatwick Airport  

    Employee empowerment key says Northern Gas Network HRD      

    You often get change done to you. That never feels

    ...
  • IoIC Live 15: What Does It Take To Be A Digital Communicator?

    30th Apr 2015

    Digital technology is taking over our lives both at home and at work. It can release us from the drudgery of industrial age work, but we need to take control – and communicators will be at the forefront of that. This was the message from  Elizabeth...
  • IoIC People: Elaine Brewster

    29th Apr 2015

    Freelance member Elaine Brewster works across marketing, PR and internal communication disciplines. She tells us about how she got into IC, the challenges and rewards of freelancing, and the mysteries of the Gloucestershire cheese rolling...
  • We Want Your 'Agile Selfies'

    28th Apr 2015

    We’re talking agile IC at IoIC Live this year with a range of insightful sessions on how we can invest in ourselves to become agile communicators. So we want to see just how agile you can be. IoIC Live kicks off on Thursday evening in Brighton and...
  • Can You Solve Our IC Challenges?

    28th Apr 2015

    Whether it’s collaborative platforms or a lack of resource, we’re all facing similar challenges. So we’ve whittled them down to our top six and want your help in finding the best solutions at IoIC Live this week. The challenges will be available in the...
  • 100 Delegates Set For IoIC Live

    27th Apr 2015

    More than 100 delegates will be in Brighton this week for IoIC Live - but there's still time to book your place. The 100th delegate signed up over the weekend but there are still a few places left for the annual event which has a theme of 'Agile...
  • IoIC To Recruit Head Of Commercial

    20th Apr 2015

    IoIC is to recruit a Head of Commercial to work from its Milton Keynes headquarters - with the long-term aim that the successful candidate will become the Institute's new Chief Executive. IoIC has an ambitious development strategy to enhance its...
  • IoIC Discount On New Edition Of Exploring Internal Communication

    15th Apr 2015

    The third edition of Exploring Internal Communication has been published - and is available at a discount of 25% to IoIC members. Edited and co-authored by Kevin Ruck, the founding director of PR Academy, the book includes new chapters on the...
  • IoIC Live Preview: Smarter Collaboration Through Social Media

    15th Apr 2015

    What’s the biggest comms challenge you’ve ever faced? How about launching a new strategy, introducing a new board, establishing a new set of values and behaviours for employees and celebrating the organisation’s 25th birthday at the same time? Oh, and why...
  • IoIC People: Chuck Grieve

    14th Apr 2015

    Writer, editor and publisher Chuck Grieve – pictured here picking up the IoIC award for National Grid’s commemorative book Unprecedented in 2014 – shares his thoughts on writing, internal comms and news the world over in the latest in our IoIC...
  • Softly, Softly For Social Network Success

    9th Apr 2015

    If you were thinking of launching your internal social network with a big bang, think again. At Deutsche Bank, they barely told employees about MyDB at the start – but within a year 62% had signed up. The figure is now 97% of the bank’s 100,000...
  • Join The (Operating) Theatre Of Comms

    8th Apr 2015

    IoIC Scotland is to host an event at the Royal College of Surgeons of Edinburgh to learn how one of Edinburgh’s oldest institutions communicates with its members, stakeholders and allied professionals in the UK and worldwide. Team members will...
  • Social Collaboration: What's In It For Me?

    7th Apr 2015

    You know social collaboration will help make your organisation more efficient, you’ve convinced senior leaders to pay for new software – but what if employees don’t use it? Angela Ashenden of MWD Advisors has heard it all before. ‘I talk to the...
  • Internal Comms On The Web - Monthly Round-up

    2nd Apr 2015

    Here’s our round-up of interesting articles on IC and related themes from across the Web.. Case studies

    ‘Connected’: when employees at Balfour Beatty go mobile  

    Saatchi and Saatchi Singapore taste social business success   

    How Bankinter set up an

    ...
  • Monthly advice for IoIC members

    1st Apr 2015

    The April 2015 edition of Croner Solutions, the monthly guide to updates in employment and health and safety regulations and best practice, is available to download for IoIC members. The report is published monthly and contains employment advice on all...
  • Facing A Comms Challenge? Get Your 'Design Head' On

    1st Apr 2015

    There’s no need to bring your own felt-tip pens and sticky-back plastic – but you will probably need some to get your head around ‘Design thinking’. An interactive session on the subject will be led by consultant   Ezri Carlebach   at  IoIC Live  in...
  • IoIC Scotland Awards 2015: Picture Gallery

    30th Mar 2015

    A picture gallery is now available to view from the IoIC Scotland Awards 2015. The final winners were announced at a black tie dinner at the Hub in central Edinburgh. The event featured dinner, live music and the awards ceremony itself and all...
  • IoIC Awards 2015 - Time To Enter

    26th Mar 2015

    Does your work inspire and excite? Does it set a new bar in excellence and professionalism? IoIC wants to know about it. Entries are now open for the IoIC Awards 2015 and you can download your entry pack below. The aim of these awards is to find...
  • IoIC People: Heather Beresford

    24th Mar 2015

    Heather Beresford is a freelance writer and editor in corporate communications and for the consumer press. She was named Writer of the Year in IoIC’s Icon Awards 2014. Find out about her work and how she ended up on stage with Blondie in the latest...
  • Cartoon Superhero To 'Star' At IoIC Live

    19th Mar 2015

    A cartoon superhero fighting his deadly enemy – ‘The Filthy Five’ – would probably more at home in the cinema than an internal comms campaign. But Kill Spill (pictured) has helped cut ‘slip and trip’ accidents at Tesco stores throughout the UK - with a...
  • The IC Professional As Coach

    17th Mar 2015

    When a masterclass is over-subscribed and there’s a waiting list for the next session, something is obviously going right. Sheila Hirst says the time is right for coaching leaders on communication. “The most important thing you can do to improve...
  • Discount Offer For Social Collaboration Event

    17th Mar 2015

    IoIC members can get 20% off the ticket price of MWD Advisors' Making Social Collaboration Work event in London on October 15. MSCW 2015 will take place in Clerkenwell Green and will include four case studies followed by peer-to-peer discussions...
  • Memories Of Central & North Awards

    10th Mar 2015

    All the fun of the IoIC Central & North Awards 2014 has been collected and wrapped up into one book - and it's now available to download for FREE. It includes more than 150 fun photographs, interesting facts (120 glasses of fizz were quaffed) and a...
  • IoIC People: Roy Carter

    6th Mar 2015

    We talk to Roy Carter, head of account management at Emperor Design in Scotland, about how internal comms is in his blood, how he got involved with IoIC regional activities and places to visit in Edinburgh. What did you want to be when you grew up? I...
  • Internal Comms On The Web - Monthly Round-up

    4th Mar 2015

    Here’s our round-up of interesting articles on IC and related themes that we’ve seen across the Web over the last month. Branding

    Brand your employees, not your organisation      

     

    Case studies

    How AIB GB is building massive morale during a time of great

    ...
  • Could You Be A 'Digital Renaissance' Communicator?

    4th Mar 2015

    It’s a generally accepted fact that digital tools can make work easier and the workplace more efficient. And yet… Many organisations are entering this transformational era without a clear understanding of what it will mean for them. And within...
  • New Report Hightlights Critical Role Of Leadership Communication In Repairing Trust Of UK Employees

    27th Feb 2015

    The importance of improved leadership communication in repairing the trust of UK employees is highlighted in a major new report released today by Westminster Business School, University of Westminster, in collaboration with Top Banana and the...
  • IoIC Central & North Awards - Winners Announced

    27th Feb 2015

    The winners have been announced for the Institute of Internal Communication Central & North Region Awards 2014. The awards were presented at the Leicester Marriott Hotel. The picture shows the team from Words & Pictures receiving the award for Best...
  • Your Career, Your Future: Recognising Excellence In IC

    18th Feb 2015

    Will you set your sights on becoming a Fellow of the IoIC in 2015? IoIC Fellows are an elite group of IC professionals who have been judged by their peers to have made a significant contribution to their profession. For 2015, the Institute has...
  • Invest In Yourself - At IoIC Live

    16th Feb 2015

    The digital workplace, the generation gap among employees, collaboration through social media, creating an agile intranet, and becoming a trusted advisor to your organisation's leaders… It’s a complicated world for today’s communicators, so...
  • Mind The (Generation) Gap

    11th Feb 2015

    The world has changed and change is gathering pace. For internal communicators, one of the biggest challenges is a changing workforce. Rising retirement ages and the pensions crisis mean that employees are working longer, so ‘Baby Boomers’ will be...
  • Help Shape IoIC

    10th Feb 2015

    Want to be part of the team that leads your Institute? IoIC is calling for nominations from current members for election to IoIC’s Board. “We’re looking for members prepared to take on the challenge of supporting our ambitious development...
  • Cooking Up A Comms Treat

    9th Feb 2015

    If the way to a man’s heart is through his stomach, could the same be true of employees? Cook Well, Work Well believes just that. If employees eat healthily, they are less likely to take time off sick and do more while at work. That’s the basic fact...
  • Quiz Night In London

    6th Feb 2015

    IoIC London welcomes spring early this year with a quiz night at The Square Pig in Holborn, London.

 Members and non-members are challenged to test their trivia knowledge on Wednesday March 4 at The Square Pig, opposite Red Lion Square, next to...
  • IoIC award winners on Pinterest

    4th Feb 2015

    As we move closer to the launch of the IoIC Awards 2015, we can all draw inspiration from the people and organisations that excelled in 2014. Take a look at our brand new Pinterest board – IoIC awards and accolades 2014. As well as providing an...
  • Internal Comms On The Web - Monthly Round-up

    3rd Feb 2015

    Here’s our round-up of interesting articles on IC and related themes that we’ve seen across the Web over the last month. Case studies

    An employee manual you’ll actually want to read  

    AirAsia’s CEO  manages crisis well through social media      

    5 ways

    ...
  • Employers 'Out Of Touch' On Employee Engagement

    28th Jan 2015

    Employers are over-estimating how happy employees are at work and are risking not achieving the full value from their investment in employee benefits, according to new research. Nearly half (46%) of firms believe their company is a great place to work...
  • Another View: How Playful Is Your Communication Strategy?

    27th Jan 2015

    Tim Hall, MD at Cognify, discusses why gamification works and how to incorporate it effectively into communication strategy. "Life is more fun if you play games" wrote Roald Dahl, and who would argue with that? Whether you're doing the weekly shop...
  • IoIC Scotland Awards 2015 - Shortlist Announced

    27th Jan 2015

    Judging is now complete for the shortlist of the IoIC Scotland Awards 2015. Congratulations to those successfully through, the shortlisted entries are below. 
The final winners will be announced at a black tie dinner at the Hub in central Edinburgh...
  • Central & North Awards: Shortlist Announced

    26th Jan 2015

    The shortlist has been announced for the Institute of Internal Communication Central & North Region Awards 2014. You can check the shortlisted entries (in alphabetical order by entrant per category) below. Shortlisted entrants will collect either a Class...
  • Lack Of Strategy In Internal Comms

    19th Jan 2015

    Nearly two-thirds of organisations have no clearly articulated internal communication strategy, according to this year’s State of the Sector report. A worrying 64% of respondents admitted there was no clear IC strategy in their organisation (up from...
  • 'Thank You' Is A Great Motivator

    19th Jan 2015

    UK workers have highlighted the importance of a simple ‘thank you’ in the workplace, revealing that ‘feeling valued’ by their boss is the top motivational factor in helping them achieve more. A nationwide survey conducted by Argos for Business also...
  • Help Is At Hand

    19th Jan 2015

    Did you know that, as an IoIC member, you are entitled to free advice on business issues? All Institute members have access to the Croner Business Support Helpline. This gives you the power to deal with legal, compliance and tax issues before they...
  • ‘Agile IC’ Is Conference Theme

    16th Jan 2015

    Investing in your skills so you can adapt to change has never been more important for professional communicators. Internal comms teams are now responsible for driving and facilitating the message, so professionals need to be more skilled, learned –...
  • How IoIC’s Communicator Of The Year Became A ‘Trusted Advisor’

    14th Jan 2015

    When Mark Goldring became chief executive at Oxfam GB nearly two years ago, the first person through his office door was head of internal comms Saskia Jones. “I worked with him from day one,” she says. “I don’t see how you can be successful in...
  • Sharpen Your Internal Communication: IC Innovation For 2015 & Beyond

    13th Jan 2015

    Communicating with and engaging employees has never been more important – or more complex – so it is absolutely vital to know about the latest IC ideas and how they can be effectively applied. At IoIC Central’s eighth annual seminar you’ll be able...
  • London Predicts...

    8th Jan 2015

    The one thing that communicators can always expect is change. So, in an attempt to get ahead of the game for 2015, we asked IoIC members in London to predict the comms trends for the year ahead. Their comments cover everything from analytics and...
  • Internal Comms On The Web - Monthly Round-up

    6th Jan 2015

    No need to worry that you’ve missed some good articles over the holiday season. Here’s our round-up of interesting articles from across the Web that appeared in the last few weeks of 2014. Case studies

    John Lewis MD: our moral compass is always in

    ...
  • Seminar On All Things Mobile

    6th Jan 2015

    All things mobile will be debated at a morning seminar organised by the Association for Strategic Practitioners in Internal Communications (Aspic) in London on Friday January 16. Subjects will include: mobile solutions to reach diverse groups of...
  • IoIC Annual Conference - Date Set

    5th Jan 2015

    The IoIC Annual Conference 2015 will be held in Brighton on Thursday April 30 and Friday May 1. Following last year's success, the event will once again start with an evening session on Thursday followed by a full day of presentations, case studies...
  • IoIC Central Region - Annual Seminar Date Set

    23rd Dec 2014

    IoIC Central Region’s annual seminar will take place on Friday February 27, 2015, at the Leicester Marriott. Speakers will include some of the country’s leading communication experts, who will be sharing their opinions and expertise on today’s hot...
  • Top Gift Could Bring Problems For Comms Teams

    22nd Dec 2014

    Wearable technology, which is tipped to be the most popular gift for adults for 2014, is likely to cause data security headaches for businesses in the new year, say experts. The new craze for WiFi-enabled watches and jewellery is set to bring a...
  • Employees Urged To Go 'Dry' In January

    18th Dec 2014

    More than half a million NHS employees will be encouraged to consider an alcohol-free start to 2015. At least 212 NHS organisations including hospitals and ambulance services have signed-up to Dry January and are actively helping their staff to...
  • New Institute ebook On IC Trends For 2015

    14th Dec 2014

    Here’s an early treat for the festive season – the Institute of Internal Communication’s new eBook on trends for 2015. You don’t have to sign up to download the ebook. So access it now and enjoy contributions from seven movers and shakers in the...
  • Numbers Working In Internal Comms Revealed - New IoIC Survey

    11th Dec 2014

    There are now over 45,000 people in the UK working in internal communication. This is the key finding of new research carried out by the Institute of Internal Communication and leading communications consultancy theblueballroom. To date there’s...
  • It's Party Time!: Advice For Comms Teams

    8th Dec 2014

    It's Christmas and therefore party time! It's the time of year when companies want to reward their employees for their hard work by hosting a seasonal gathering - and there are a few pitfalls, so it might be best to communicate clearly about a few...
  • Internal Comms On The Web - Monthly Round-up

    30th Nov 2014

    In this continuing series, we’re collating interesting articles on IC and related themes from across the Web. Here’s our November list.

    Case studies

    This startup built internal tools to fuel major growth — Here’s their approach 

    Yammer at ABB – the

    ...
  • FEIEA Grand Prix Results

    27th Nov 2014

    Take a look at all the winners of the FEIEA Grand Prix 2014. This annual awards competition seeks to recognise excellence at European level and to promote the sharing of best practice in business communications. The Institute was one of the winners...
  • 2015 Dates Set For Accelerate

    26th Nov 2014

    The 2015 dates are now available for Accelerate – the high performance learning programme for internal communicators. Accelerate is a fast-track learning and development programme run jointly by the Institute of Internal Communication and...
  • Violence Toolkit Is Launched

    25th Nov 2014

    Public Health England has launched a new Violence Toolkit to alert organisations to the hidden issue of domestic violence at work. As part of the 16 Days of Action campaign against domestic violence, Public Health England (PHE) is providing the...
  • Meet IoIC's 'Under 30s For 2015'

    24th Nov 2014

    The rising stars of internal comms have been speaking about how they feel to be part of the exclusive group - IoIC's 'Under 30s for 2015.' We asked the whole group the same three questions in a bid to get to know a bit more about them. Here are the...
  • Refresh For IoIC Fellowship Programme

    20th Nov 2014

    IoIC’s Fellowship programme recognising senior practitioners who are both experienced and active within the IC industry is being refreshed for next year. “A Fellowship programme has been part of IoIC’s DNA for as long as we can remember, but it’s...
  • CEOs Question The Value Of Internal Events

    19th Nov 2014

    Almost half of CEOs see internal events as a cost rather than an investment, according to the directors that work for them. That's one of the key findings of new research among event managers and directors at FTSE 250 organisations and UK...
  • Another View: Social Media At Southeastern

    19th Nov 2014

    Southeastern is one of the UK’s biggest and most complex rail operators, running 2,200 trains a day, 170 million passenger journeys a year, and employing nearly 4,000 people in London and Kent. Andy Bindon, who was Southeastern’s human resources...
  • ICon Award Winners Gallery

    17th Nov 2014

    Congratulations to all the ICon Award winners - as well as IoIC's Business Communicator of the Year, Justine Roberts of Mumsnet, and Internal Communicator of the Year, Saskia Jones of Oxfam. Pictures from the awards dinner are now available to view in a...
  • 'Rising Stars' Gallery

    17th Nov 2014

    Congratulations to all the 'rising stars' of internal communication who were recognised at IoIC's 'Under 30s for 2014' event. All the pictures from the evening presentation event are now available to view on IoIC's Facebook page - click here Please...
  • Want To Run A 'Discovery Workshop' For Engage For Success?

    17th Nov 2014

    The cross cultures group from the Engage For Success has appealed to internal communicators across the globe for help with a massive survey. John Smythe and Larraine Solomon (pictured) from the group have devised a DIY Discovery Workshop to try and...
  • Best In The IC Business

    13th Nov 2014

    There was a double success for Oxfam Saskia Jones was named IoIC's Internal Communicator of the Year 2014 and received her trophy from Institute president Suzanne Peck at a ceremony in London. The Oxfam double was completed when the charity's...
  • 'Broadcast Is Over' Says Communicator Of The Year

    13th Nov 2014

    Broadcast is over as a form of communication – that was the blunt message from IoIC’s Business Communicator of the Year Justine Roberts as she collected her prize at a ceremony in London. “There’s no such thing as broadcasting any more,” the...
  • Social Media: 'Use What Does The Job'

    13th Nov 2014

    Facebook, Yammer, Skype, intranets, Twitter, Instagram…or good old face-to-face. Dr Ana Adi examined a host of comms channels before declaring: “Use what does the job” at the IoIC Insight seminar in London. The head of international development for...
  • Rising Stars Celebrate

    13th Nov 2014

    The rising stars of internal communication celebrated as they were named in IoIC's 'Under 30s for 2014'. Now in its third year, the Institute's initiative identifies young communicators who are really making a difference in their jobs. All aged...
  • Culture Club: Avoid 'Lazy Assumptions'

    13th Nov 2014

    Making lazy assumptions is a huge danger when communicating across cultures. “We all judge as human beings - and it works both ways,” Kate Symons, global comms manager, RICS (Royal Institute of Chartered Surveyors), told delegates at the IoIC...
  • IoIC Wins Euro Honour

    13th Nov 2014

    IoIC has been awarded a Diploma of Honour by its European umbrella organisation, FEIEA. The honour was presented by FEIEA secretary general Carlos Manuel de Almeida at the group’s Grand Prix 2014 to what he called “an epic organisation”. “It’s a great honour,”...
  • Coaching Leaders To Communicate Effectively

    12th Nov 2014

    In today’s organisations leaders who want be seen as authentic and trustworthy need to get better at connecting with others, communicating with them personally rather than relying on professional communicators to do it for them. Helping leaders to...
  • Join The Cross-Culture Club

    6th Nov 2014

    What’s the best platform for communicating with a multi-national workforce? Of course there’s no single answer – but there’s plenty to consider. For instance, did you know that workers in Asia may not understand the concept of online ‘privacy’? And Chinese...
  • Internal Comms On The Web - October Round-Up

    31st Oct 2014

    Here's our monthly round-up of articles on IC and related themes from across the Web. Books

    Bringing authenticity to work

     

    Case studies

    The human face of leadership at J&J MISSA      

    A great deal for Groupon’s internal communication    

    The best and most

    ...
  • IoIC Scotland Awards 2015 - Time To Enter

    30th Oct 2014

    The IoIC Scotland Awards 2015 are now open for entries. If you or your clients are based in Scotland, it's time to get your work recognised among the best in the business. These prestigious awards reward the very best communication and celebrate...
  • Throw Off Your Comms Chains...

    28th Oct 2014

    The top-down style of management – and communication – is coming to an end. The ‘deal’ between employers and workers of a job for life in return for loyalty no longer exists in most places, as major organisations have scaled back on their side of...
  • IoIC People: Chris Boffey

    28th Oct 2014

    We talk to Chris Boffey about how he got into internal comms, how his career has spanned three continents (he now works as associate director, global change communications, Jones Lang Lasalle in Singapore), and who he would select for his fantasy...
  • How To Grow Your Comms Agency

    27th Oct 2014

    IoIC London’s next evening seminar on Wednesday 26 November is aimed specifically at those who work for agencies or are freelance consultants. The topic of business growth comes up again and again. Where do you start? What's right for your...
  • Communicating Ethical Values

    21st Oct 2014

    Having a Code of Ethics is one thing, having a consistently ethical organisation is another. Katherine Bradshaw of the Institute of Business Ethics discusses how to go about embedding an ethical culture in your organisation. If you asked anyone in your...
  • Insight Seminar: Internal Communication Crossing Cultures

    15th Oct 2014

    The seminar – in London on Thursday November 13 – is being staged jointly by the Institute and its European-wide equivalent, FEIEA. The aim is to bring the effective delivery of IC across cultures into sharp focus, sharing strategic best practice, new...
  • Awards '14 - Case Studies To Learn From

    8th Oct 2014

    If you wanted to know how the winners of the IoIC Awards 2014 did it, now's your chance. All the class winners have been invited to provide case studies providing the background to the challenge they faced, the thinking behind their project and the...
  • Learn From The Best

    8th Oct 2014

    If you want to know how the best ideas in internal communication work, ask the best communicators. That’s what happens in October’s InsideOut, which looks in detail at the three Gold winners at this year’s IoIC Awards. The London ceremony saw nearly 40...
  • Another View: Message Sent Does Not Equal Message Received

    7th Oct 2014

    Chris Stricklin is a leadership expert, drawing from his experience as a commander in the US air force, Pentagon-level management of critical air force resources and multiple NATO assignments. In this article he discusses what works and what...
  • IoIC People: Tracy Smeathers

    7th Oct 2014

    We talk to Tracy Smeathers, a freelance consultant specialising in both HR and communications issues. You’re a consultant helping organisations to ensure their communication and HR activities support organisational objectives. How did you develop...
  • IoIC Honours Mumsnet Founder

    6th Oct 2014

    Justine Roberts, founder of the influential Mumsnet website, has been named as IoIC’s Communicator of the Year 2014. The woman behind a site now regarded as one of the most influential in the UK will receive her award at the Communicator of the Year lunch...
  • Innovation Event: Discount For IoIC Members

    2nd Oct 2014

    IoIC members are being offered a large discount on tickets to the Finding Your Groove: Overcoming Barriers To Innovation event being staged in London by IABC on October 21. As communications professionals, we often see innovation as happening...
  • Central & North Awards 14: Time To Enter

    2nd Oct 2014

    Entries are now being accepted for the IoIC Central & North Region Awards 2014. There are 20 classes covering strategy, skills, people, print channels and electronic channels, so it's a real chance for the great internal comms work going on across...
  • IoIC Central & North Awards 14: Time To Enter

    2nd Oct 2014

    Entries are now being accepted for the IoIC Central & North Region Awards 2014. If your work stands out from the crowd, now's the chance to let everyone know. There are 20 classes covering strategy, skills, people, print channels and electronic...
  • Internal Comms On The Web - September Round-Up

    1st Oct 2014

    In this continuing series, we’re collating interesting articles on IC and related themes from across the Web. Here’s our September selection. Culture/change management

    The first principle of successful culture shaping – the shadow of the leader

    ...
  • View The IoIC Awards '14 Gallery

    29th Sep 2014

    The gallery of photographs from the IoIC Awards 2014 is now available to view. All the pictures taken by the official photograoher have been uploaded and are available in our 'Galleries' section. Every award winner who took to the stage to collect...
  • Nuts And Bolts: Using Infographics

    29th Jul 2014

    Is it an illustration? Is it a diagram? No... it’s an infographic! They’re increasingly used to communicate information as part of content strategy, but what makes an effective infographic? Fiona Allison of Sequel Group explains. A good infographic is a...
  • Nuts And Bolts: Engaging Your Audience

    17th Jun 2014

    Ever put a lot of effort into fine-honing a communication, only to get the feeling that people didn’t really take it in? Heather Barlow, change communications manager at Compass Group, gives her tips on getting people to listen and absorb what you...
  • Nuts And Bolts: Purrfect Practice In Communicating Strategy

    4th Jun 2014

    Claws-bared, Andy Holt, creative director at Words&Pictures, offers some feline philosophy on how to develop the best approaches to communicating organisational strategy Recently, I stepped into the ring to do some public speaking malarkey. It’s...
  • Nuts And Bolts: Bringing Organisational Values To Life For Employees

    19th May 2014

    Victoria Barraclough, Strategic Internal Communications Manager within the Corporate Banking Division of RBS, provides insights on how to get employees behind organisational values.. Values ­ embed them properly and they can unite an organisation, fail...
  • Nuts And Bolts: Engaging The Senior Team

    8th May 2014

    Andy Rushton, IoIC Board member and head of operations communications at DWP, provides advice on gaining buy-in to the IC strategy from the senior team. Building a case for the IC strategy Senior leadership teams come in many forms. From “I didn’t get...
  • Nuts And Bolts: Getting A Budget For The Big Things

    25th Apr 2014

    It’s all very well having great plans, but what if you can’t get the budget? Jenni Wheller, head of internal communications for SSP UK and Ireland, talks to us on getting the budget you need for ‘the big things’. Are the issues in IC the same as...
  • Nuts And Bolts: Developing A Communications Plan

    15th Apr 2014

    Sarah Browning is a communications specialist who works with not-for-profit organisations to achieve their IC needs. Here she describes the key steps in developing a communications plan. As any self-respecting internal communications professional knows,...
  • Nuts And Bolts: Getting Sample Size And Composition Right

    8th Apr 2014

    Peter Hutton of BrandEnergy Research provides insights on sample size and composition when carrying out employee research. Surveys can be a good way of identifying internal communications needs and evaluating the effectiveness of your...
  • Nuts And Bolts: Safety - Are We Communicating A Priority Or A Value

    24th Mar 2014

    Linda MacLeod Brown of Cardeas Consulting discusses approaches to embedding a safety culture. “Safety is our number one priority” … “safety is of paramount importance” …”excellence in SHE is a top priority for us”... “Safety is one of our top...
  • Nuts And Bolts: Maximising The Response Level On Employee Surveys

    18th Mar 2014

    Susie May is a communications manager with Network Rail and the founder of the Milton Keynes IC networking group (#mkicomms). Here she details a systematic approach to getting the response level you want on employee surveys. The field of employee...
  • Nuts And Bolts: Engaging Employees With Internal Publications

    9th Mar 2014

    How do you go about getting employees fully involved in internal publications? We’ve asked two companies who won in publication categories of the IoIC Awards last year to describe their approach. Steve Turner, editorial director at Pressgang, tells us...
  • Nuts And Bolts: Story-telling - Finding The Right Words For Your Audience

    5th Mar 2014

    As content executive at theblueballroom, Sophie Grant loves to engage people with words, from campaign stories to catchy poster copy. Here she shares her insights on effective storytelling. ‘If a story is not about the hearer, he will not listen...
  • Nuts And Bolts: 10 Key Steps For Developing A Respondent-Friendly Survey

    24th Feb 2014

    Ever been disappointed when employees have missed out questions on a survey, or not completed it in a way you would have liked? Nancy Weir, senior consultant at customer experience consultancy Customer Plus, gives her insights on maximising the...
  • Nuts And Bolts: How To Conduct Internal Communication Audits

    17th Feb 2014

    Rachel Miller of All Things IC launches our new ‘nuts and bolts’ series with advice on how to carry out internal communication audits. When was the last time you audited your company’s internal communication? Through this short guide I’m going to help...

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