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As the only professional body dedicated to internal communication in the UK, we exist to help organisations and people succeed through promoting internal communication of the highest standard.

Building the right team, being consistent and ‘daring to be different’ are amongst the most important things a business can do to ensure leadership trust, according to new insights from senior figures at top brands including Deloitte, Pfizer and Bentley Motors.


A selection of 12 leaders and communicators were asked what they think a business should do to ensure trust. Senior figures from Deloitte, Pfizer and Bentley Motors were joined by peers from SSP, which owns, operates and manages around 2,000 food and drink outlets worldwide; Aggregate Industries, part of the LafargeHolcim Group; independent delivery company Tuffnells Parcels Express; and the Institute of Chartered Accountants in England and Wales.

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