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As the only professional body dedicated to internal communication in the UK, we exist to help organisations and people succeed through promoting internal communication of the highest standard.
The Institute of Internal Communication has been through a period of change over the last couple of years with its new name and status, along with associated new ways of operating and exploring the provision of better and different services, in keeping with the Institute role.

In addition, the internal communication professional has been evolving rapidly in recent years, affecting demands on practitioners and, in turn, impacting on what they expect from their institute.

Autumn 2011 was, therefore, an ideal point to take stock and undertake a major membership survey. The Institute exists for you, its members, and we need to make sure we understand your views and needs.

That’s why we were so pleased when we had such a good response to the survey, both in terms of quantity and quality. It’s gratifying that most of the feedback was good, but, just as importantly, it gave us valuable insights into how we can improve our services and overall performance.

The 2011 survey now provides us with an excellent benchmark from which to continue improving and evaluating our achievements. Over the coming months we will prioritise and act on the findings, and keep you posted on developments. Thanks for your support again, and I hope you find the following summary of the survey findings interesting.

IOIC members can download the survey report, for free, from below:

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