Communicating Change - Fully booked!

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Event Date
13th Jun 2018
9:30 am - 5:00 pm
Standard Price
£475.00 + VAT
Members Price
£365.00 + VAT
Jenny Nabben
Central London



This year, the Institute's most popular training course received a refresh - an all new trainer, updated content and even more practical tips that you'll be able to immediately implement back in the office. This one-day course is suitable for anyone with responsibility for managing the internal communication and employee engagement around a change programme. 


The course will cover the following:

  • What happens during change and how communication can make a difference. This section includes the classic change curve and what people go through during change as as well as the steps communicators can take to guide them through each phase
  • Understanding the neuroscience of change - how to use language to make messages stick and why stories are critical in times of change
  • Using the SCARF model to help employees remain engaged and motivated during change
  • Supporting leaders and managers - why line managers are key to successful engagement and how we as communicators can support them to step up to the challenge

A note on the trainer

Jenny Nabben has over 25 years' experience counselling senior leaders and working extensively in communications, change management and business improvement in blue-chip companies including Coca Cola Enterprises, HSBC and Hewlett Packard. She has a deep understanding of using the appropriate communication and story-telling skills in the right way to truly engage. Jenny has an MBA from Henley Management College, a BA in English and is an NLP Master Practitioner, facilitator and coach.
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