Speakers
In a workplace shaped by disruption, hybrid working and communication fatigue, leaders face a new challenge: rebuilding trust and connection while maintaining performance.
Yet despite having more communication channels than ever before, many employees still feel disconnected from their organisations and leaders.
This interactive session explores the Human Advantage, the behaviours that create trust, credibility and meaningful human connection in modern workplaces. Through audience discussion, real-world scenarios, and practical reflection, participants will examine the gap between communication and trust and discover how communication professionals can help leaders build cultures where people feel informed, valued, and motivated to perform.
Charles Umeh is a speaker, author and workplace performance specialist who helps professionals and organisations develop the human skills that drive trust, communication, leadership and performance.
As Founder of The Coconut WorkLab, he designs practical learning experiences that help people navigate workplace challenges with greater clarity, confidence and effectiveness. His work has engaged professionals, emerging leaders, universities and organisations across the UK and internationally. Charles is particularly interested in the intersection of human connection, communication, and performance in an increasingly digital world.