In this discussion session, delegates will reflect in small groups at their tables on how internal communication skills and capabilities need to evolve to meet the changing needs of the profession and the business.
Building on the findings of the IOIC’s IC Skills Survey, the conversation will explore which skills matter most now and in the future, how AI and changing employer expectations may reshape the role of internal communication, and what practitioners can do to build the expertise, confidence and influence needed to remain effective and act as trusted advisers.