A practical one-day conference on understanding people, so your communication lands.

Internal communication has never mattered more. Yet our IC Index research shows trust in leaders at a four-year low, change that is not landing, and too many people feeling disconnected from the organisations they work for. 

None of this is because internal communication teams are not working hard enough. And we know what makes the difference: understanding our audiences, listening continuously, and creating the messages, connections and conversations that move people to think, feel and act differently. That is the human work of internal communication, and it is the work this day is dedicated to. 

We hear a lot right now about how AI will free us up to do that human work. And it is not just our profession saying it. Across the media and in every conversation about the future of work, the same message keeps coming through: the skills that will matter most in the years ahead are human ones. Communication. Culture. Leadership. This day takes that seriously and asks what it means for internal communication. If the human work is where internal communication earns its place, what does that work look like, how do we do it well, and how does it drive the outcomes organisations need most, from trust to change to advocacy? 

Through speakers, panels and case studies, you will hear how practitioners and organisations are doing the human work of internal communication: building genuine audience understanding, creating connection and conversation across their organisations, and advising on communication that will land before a word is sent. 

You will leave with approaches to borrow, examples to learn from and the evidence to make the case for this work in your own organisation.  

Whether you are early in your career or leading a function, you will leave with sharper thinking and more confidence in your practice.

The full programme is coming soon, but places are limited. Book before 5pm on Friday 31 July and get 10% off full ticket price.  

All Not for Profit/Public Sector/Current students/Freelancers get 10% off tickets too. Please use code N4P10 at checkout to receive this discount.