A professional grounding in Internal Communication, built on rigorous standards and accredited by Solent University. It is fully online, part-time, and designed to be studied alongside the job you are already doing.
Accredited by:
Solent University, Level 4
WHO IS IT FOR
The Foundation Diploma is for practitioners who want to study, hone and evidence their internal communication delivery skills and knowledge. It is equally suited to those who deliver internal communication full time and those who hold it as part of a wider role.
Students join at different stages: early in an internal communication career, having taken internal communication on alongside other responsibilities, or with substantial experience to formalise.
The programme is delivered fully online and is open to students worldwide.
You already know internal communication matters. The Diploma gives you the language and the evidence to explain the role it plays in driving organisational performance, and to make that case to the people who need to hear it.
The programme includes a dedicated writing course, and you finish able to write clear, accurate communication for a range of channels, and to judge what good looks like when working with AI.
You will know how to choose channels, understand different employee groups, and build a communication plan that delivers.
You study alongside people doing work like yours, sharing learning and experience through the course and beyond it.
Completing the Foundation Diploma gives you IOIC Associate Member designation, AIIC, alongside your dual award from Solent University and IOIC.
You also earn a Certificate in Practical Artificial Intelligence from Solent University alongside your Diploma, at no extra cost.
BY THE END YOU WILL BE EQUIPPED TO
Five modules, studied in sequence over nine months. Each one is applied to your own organisation as you go, so the learning shows up in your work while you are still doing it.
The role and purpose of internal communication, how it supports business objectives, and its impact on organisational performance, individual wellbeing and employee engagement. You will also examine how external factors affect the function, build a clearer picture of your own organisation, and consider cross-function collaboration and relationships with key stakeholders.
Best practice content production, and how to assess and improve your own craft as a content creator. You will develop your understanding of how audience, message and medium shape your choice of style. The module includes an online writing skills course designed and developed by Helen Deverell.
How to analyse a range of internal communication channels and articulate how each should be used. You will explore the needs of different employee groups and stakeholders, and what those needs mean for the messaging and content you create.
Best practice communication planning for business as usual communication, including delivery and how to weigh competing priorities. You will build a communication plan of your own and show how it demonstrates your learning.
The final module asks you to reflect on and evaluate what you have learnt, analyse your progress across the Diploma, and set your own priorities for what comes next.
Fully online, part-time. Two intakes a year, starting in January and September. Delivered through interactive workshops, webinars, on-demand materials, group discussion and self-directed study, and you can join from anywhere in the world.
You are not doing it alone. A dedicated Facilitator, an experienced communicator and tutor, supports you throughout. Optional group drop-ins let the cohort share learning, ask questions and connect.
Assessment is coursework, not exams. An evidence-based professional portfolio showing how you have applied your learning, and an industry project where you produce a plan to communicate a business as usual message.
Support is built into the assessment. You can submit drafts of your assignments for feedback from your Diploma Facilitator before final submission, so you go into the final version knowing what is working and what to strengthen.
Plan for the study time. Around eight hours a week on average. This is an academic qualification, so assignments need research, analysis and referencing. Most of our students have not studied for some time, and support for academic writing is built in.
Live sessions run on UK time. All teaching sessions are recorded and available on demand.
The Foundation Diploma suits you if you are building a career in internal communication, usually in your first or second role, or if you are more experienced and want to formalise that experience and raise your professional standing.
You are in the early stages of an internal communication career and want to build skills and confidence.
You are more experienced and want to formalise what you know and raise your professional standing.
You are not in a pure internal communication role, but you do some communication work. Some experience is needed.
Eligibility. There are no formal entry requirements. The Foundation Diploma is open at this level, and every application is reviewed by the professional development team to make sure the programme is the right fit for your experience. Where another IOIC qualification would suit you better, they will say so.
Membership. Foundation Diploma students need to be IOIC members. If you are not yet a member, the student rate is applied which is £32 + VAT.
If English is not your first language. The programme is delivered and assessed in English. You can show proficiency with a certificate from an undergraduate degree taught in English, an IELTS score of 6.5 or above, or a similar alternative.
The full programme. Interest-free payment plans available. Student membership added at £32 + VAT if you are not already a member
Asking your employer to fund it? We will help you build the business case. Email [email protected] and tell us what your organisation needs to see.
Liz Reynolds, Diploma Facilitator. An internal and change communication consultant with over 20 years of experience across the public, private and charity sectors, and industries including logistics, finance, education and professional services. Liz holds a Masters in Internal Communication Management and is an IOIC Fellow.
The Foundation Diploma of Proficiency in Internal Communication is accredited by Solent University, and mapped to the IOIC Profession Map.
Applications are open for the cohort starting in January 2027. Request a form and we will be in touch.
Prefer to talk it through first? Email [email protected]
The Foundation Diploma takes 9 months to complete. There are two intakes each year, starting in January and September.
The next course will be starting in Januay 2027 and run until September 2027.
The fee to study for the Foundation Diploma is £2800 + VAT. Student membership will be added to your invoice at a cost of £32 + VAT if you are not already an IOIC Member.
The cost of the Foundation Diploma covers enrolment with Solent University and access to the University's library, study and support services; assessment and certificate.
Yes, flexible and interest-free payment plans are available to spread the cost across the duration of studies.
Yes, we can help you put together a business case to request financial sponsorship on the course. Contact us on [email protected] and we'll be happy to help.
The Foundation Diploma has been designed to be completed alongside work and ensures students are able to apply their learning to their work and vice versa.
The course is delivered virtually, meaning students can take part from wherever they are in the world.
Please note: all live sessions take place during the UK's standard working day (9am - 5pm). All teaching sessions are recorded and available on-demand.
On average the course requires around 8 study hours a week. This total learning time is made up of contact time, directed learning tasks, independent learning and assessment activity.
Yes. The Diploma is an academic qualification accredited by Solent University therefore students are required to write academic assignments supported by research, analysis and referencing. The IOIC and Solent University offer significant support for academic writing and study skills.
The majority of our students are working professionals who have not studied for some time, the course is therefore structured to include guidance and ongoing support. You will also have the opportunity to submit drafts of your assignments, receiving feedback to help you hone and develop your work ahead of final submission.
Yes, the course is fully online so students can join from wherever they are in the world. However, please note that the majority of live sessions take place between 9.30am and 1pm UK time.
Foundation Diploma students must be members of IOIC. If you are joining the IOIC as a member in order to enrol on the Foundation Diploma, you will be eligible for the student rate of membership at a cost of £32 + VAT and will have access to all of the usual benefits of membership (please note that student members will not receive hard copies of Voice magazine).
If you have any questions about qualifications, please contact our professional development team.
If you would like someone from our team to contact you please email us, and we will get in touch within 24 hours on weekdays.
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