#WeMatterAtWork

We are the only professional body dedicated to internal communication, we exist to help organisations and people succeed through promoting internal communication of the highest standard.
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Membership

Membership offers the chance to demonstrate your professional credibility to the highest standards, access extensive IC resources and events, and network with industry peers.

Learn and develop

Learn and Develop

We support your internal communication career at every stage with learning resources, best practices, and opportunities to boost your professional profile.

Events

Events

Our events empower our community to connect, engage, and learn together.

Mapping your career

The IoIC Profession Map sets benchmark standards for skills and knowledge across career levels. It defines careers stages and provides a framework for progression.

Use the Profession Map to understand where you are, where you want to be next, and how to get there.

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Careers  

Building the future of the internal communication profession and driving awareness of internal communication as a career of choice.

Pauline Smith

Why I want to give back by IChoseIC ambassador Pauline Smith

After starting out with just an O-level in Art and a career path that began in hairdressing, Pauline Smith’s journey into internal communication was anything but conventional. But through curiosity, resilience, and a passion for making a difference, she found a career where she could truly thrive. Pauline shares how IC became her calling. From creating her first company newsletter to leading global change programmes and why she’s proud to be an #IChoseIC ambassador.

Ceri Doyle

Member spotlight Ceri Doyle

Meet Ceri Doyle, Senior Communications Officer at Beacon Cymru and IoIC Advanced Diploma alumna. From supporting internal comms during a major merger to helping launch a staff platform embraced within 48 hours, Ceri is making a real impact through strategic, empathetic communication.

More about #IChoseIC

 

Latest Knowledge & Insights

Red promotional graphic titled “2026: a year of internal communication impact with Colin Archer FIIC,” featuring a circular headshot of Colin Archer
18 Feb 2026

2026: a year of internal communication impact with Colin Archer

As the promise of AI efficiency continues to tantalise boardrooms across the spectrum, internal communication faces one of its greatest threats yet. When internal communication is viewed as a transactional business function – where ROI is deemed the primary metric of success – it becomes ripe for disruption and automation. When, however, communication is viewed through the lens of impact, it becomes a dynamic and essential component of an organisation’s lifeblood. This episode, Jen, Dom and Cat are joined by IoIC fellow Colin Archer who shares insights from his years spent delivering business impact through skilled internal communication.

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Upcoming Events & Training 

19, 20 February 2026

Advanced Change Communication

8 CPD

This highly interactive training focusses on deepening knowledge, skills and insight around change communication - helping participants attain a more profound understanding and advanced skill-set for effective practice. The course will also help attendees take a further step in their own development, including how to use coaching principles to influence senior leaders and specific negotiation skills to support and drive change.

Training
Online
24 February 2026

IoIC East Anglia: IC & AI: moving from scribe to strategist

Join the IoIC East Anglia Network on 24 February at 12pm for a candid virtual conversation with Regine Nelson (Couchbase) on how internal communicators can move from “scribe” to strategist in the age of AI, with space for honest questions and peer discussion.

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Latest IoIC News

The Future of Internal Communication report
13 Jan 2026

The future of internal communication whitepaper

This whitepaper explores the evolving landscape of internal communication, providing trend analysis, actionable insights and developmental pathways for organisations looking to enhance operating resilience and accelerate performance in the future of work.

News
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The IoIC offers a wide variety of courses that could help meet the needs of our team, with a proven track record of delivery. As well as learning for the IoIC, your courses give the ability to meet other comms professionals to share and learn from each other.

Transport for London

A great way to learn and be challenged on where you can improve your internal communications with thought provoking material.

Lloyds Banking Group

‘I found the new competency framework very useful in shaping new roles, and courses have been very beneficial to my team.

Imperial Brands

As an agency which is focused only on internal communication it made sense for people across Sequel to be part of the Institute, which we’ve long recognised as the definitive voice of the industry, and to share their learnings with other members of the team. We’ve also attended events at a national and local level and we’re all fans of the communication for members including Voice magazine, the regular email newsletter and the content for members on the website.

Sequel Group

 

 

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Colin Archer

2026: a year of internal communication impact with Colin Archer

This episode, Jen, Dom and Cat are joined by IoIC fellow Colin Archer who shares insights from his years spent delivering business impact through skilled internal communication.

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