#WeMatterAtWork

We are the only professional body dedicated to internal communication, we exist to help organisations and people succeed through promoting internal communication of the highest standard.
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Membership

Membership offers the chance to demonstrate your professional credibility to the highest standards, access extensive IC resources and events, and network with industry peers.

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Learn and Develop

We support your internal communication career at every stage with learning resources, best practices, and opportunities to boost your professional profile.

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Events

Our events empower our community to connect, engage, and learn together.

Building Confidence and Professional Standards

Whether you're early on or leading in internal communications, we offer tailored learning, current best practices and professional growth aligned with the IoIC Profession Map.

Explore the Profession Map

Careers  

Building the future of the internal communication profession and driving awareness of internal communication as a career of choice.

Jacqueline Shalks-White

Member spotlight Jacqueline Shalks-White

We shine a spotlight on Jacqueline Shalks-White, Internal Communications Manager at Electricity North West. With over 25 years in internal comms, Jacqueline shares her passion for the profession and encourages newcomers to stay curious, embrace change, and connect with peers. Her mantra? Be bold, create ‘wow’ moments and make the most of your IoIC network.

Nicola Walter

My IC Career: Nicola Walter

We continue our IC Career Series, where internal comms professionals share their career stories. In this video, Nicola Walter reveals how she transitioned from marketing to internal communication, shares her top advice for career progression, and highlights the power of curiosity and evidence-based communication. Hear what she finds most rewarding and the biggest lesson she’s learned in internal comms.

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Getting to know our Fellows: Q&A Jarrod Williams

IoIC Fellow Jarrod Williams, Head of Digital Content and Channels at St James’s Place, shares why he believes Fellowship is an opportunity to give back, share experiences, and connect with peers who are passionate about advancing the internal communication profession.

More about #IChoseIC

 

Latest Knowledge & Insights

Alyssa Burkus
11 Jun 2025

Let’s talk about cancer with Alyssa Burkus

We have made huge progress in the last decade to open up workplace discourse about formerly taboo topics. When we bring sensitive issues out of the darkness, people no longer need to suffer in silence.

BUT, we seem still afraid to talk about cancer. Despite being a leading cause of death and illness worldwide, we are still loathe to discuss it, and this easily leads to misunderstanding. This episode seeks to address that.

Podcast
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Upcoming Events & Training 

9 May – 3 October 2025

The Empowered Communicator

18 CPD

This unique Coaching and Development Programme is designed to empower communicators with the mindset, tools, support and practices they need to unlock their inner confidence and natural potential.

Training
Online
24 June, 8 July 2025

Activating People Managers as Communicators

8 CPD

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

Training
Online
Free
24 June 2025

Accessible Communication (Member-only)

2 CPD

An exclusive, free training session for IoIC members.  The 75-minute session will explore accessibility as an example of inclusive behaviour, why communications should be accessible by design - both from a human and legal angle - and hints and tips for creating more accessible communications for different channels. The session will also explore AI and accessibility - considering the pros and cons of AI-generated IC through an accessibility lens.

Training
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Latest IoIC News

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The IoIC offers a wide variety of courses that could help meet the needs of our team, with a proven track record of delivery. As well as learning for the IoIC, your courses give the ability to meet other comms professionals to share and learn from each other.

Transport for London

A great way to learn and be challenged on where you can improve your internal communications with thought provoking material.

Lloyds Banking Group

‘I found the new competency framework very useful in shaping new roles, and courses have been very beneficial to my team.

Imperial Brands

As an agency which is focused only on internal communication it made sense for people across Sequel to be part of the Institute, which we’ve long recognised as the definitive voice of the industry, and to share their learnings with other members of the team. We’ve also attended events at a national and local level and we’re all fans of the communication for members including Voice magazine, the regular email newsletter and the content for members on the website.

Sequel Group

 

 

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Alyssa Burkus

Podcast: Let’s talk about cancer

In this episode Cat, Jen and Dom chat with Alyssa Burkus – a three-time cancer survivor and volunteer cancer recovery coach. They talk about the incumbent systems that make cancer so hard to navigate and explore what organisations can do to demonstrate care, compassion and support at this most vulnerable of times.

 

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