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Research and Thought Leadership

Our thought leadership reports and insights take an in-depth look at the challenges and trends facing the internal communication profession.

Displaying 12 of 77 results
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Human Connectivity
19 Mar 2025

Strengthening Human Connectivity Through Internal Communication

The IoIC has commissioned Dr. Peter Mandeno, a leading expert in designing for human connectivity, to write a practical white paper on enhancing human connection at work with internal communication. This paper combines key insights from his PhD research with bespoke qualitative research conducted with IoIC members.

Thought Leadership
AI Ethics Charter
11 Feb 2025

IoIC AI Ethics Charter

The IoIC’s charter for the ethical use of AI has been created to sustain professional standards as AI adoption goes mainstream. AI has the potential to bring vast efficiency and significantly improve our working lives, but it’s vital that its use is undertaken thoughtfully, equitably, inclusively and humanely. The long-term health of our organisations depends on it.

Thought Leadership
Two colleagues stand facing each other in conversation in a softly lit office setting, seen through glass with warm reflections and blurred lights
17 Mar 2026

March 2026 IC trends report

This month’s report explores emerging trends shaping work and organisations, from the disappearing graduate on ramp and the rise of ‘greenhushing’ to the widening green skills gap, polymorphic organisations, the ‘friction maxxing’ pushback against AI, and the silent productivity crisis driven by financial anxiety in the workforce.

Insights
Audience seated at round tables listening to a speaker presenting beside a screen at a professional forum in a bright conference room.
11 Mar 2026

Leading through trust and transformation

Internal communication stands at a crossroads. That was the starting point for IoIC’s Designing the Future of Internal Communication: The Leaders Forum, a full-day event that brought senior IC professionals together to explore trust, technology, listening and the evolving shape of organisations.

Insights
Silhouette of a head in profile formed from fragmented digital screens and data panels, symbolising AI, technology and evolving communication trends
16 Feb 2026

February 2026 IC trends report

This month's report explores the impact of emerging trends, including the challenges of entering what Anthropic CEO Dario Amodei calls 'the adolescence of technology', the dangerous gap between flawed climate-economic models and reality, the rise of workplace lexicon signalling fundamental shifts in employee expectations (from 'shift sulking' to 'office frogging'), the fragmentation of trust precisely when we need connection most, as well as why organisations may need to move beyond performative DEI to systemic fairness frameworks.

Insights
A diverse group of professionals standing together, looking ahead through the glass exterior of a modern office building
20 Jan 2026

January 2026 IC trends report

Our first IC Trends Report of 2026 is now available for download, providing the latest actionable intelligence across technology, sustainability, employment and people trends.

This month's report explores the impact of emerging trends, including the transition from AI adoption to AI fluency across organisations, the decoupling of economic growth from carbon emissions, the rise of ‘microshifting’ and non-linear work patterns, the growing importance of 'emotional salary' over traditional pay increases, as well as why organisations need to prioritise ‘quiet thriving’ over performative productivity.

As always, January’s trend roundup highlights opportunity for internal communicators in rapidly evolving work landscapes.

Insights
Abstract blue digital human face formed from pixels, partially dissolving into floating particles against a dark background.
15 Dec 2025

December 2025 IC trends report

December’s IC Trends Report is now available for download, providing the latest actionable intelligence across technology, sustainability, employment and people trends.

This month’s report explores the impact of emerging trends and shifts, including the burgeoning challenge of managing artificial colleagues, the strategic shift to quieter corporate activism, how AI won’t protect colleagues from poor leadership (but EI will), and the implications of ‘mankeeping’ spilling into the workplace, and more.

In addition, our last trend roundup for 2025 highlights opportunity for internal communicators in rapidly evolving work landscapes.

Insights
Members only
Neurodiversity at work report
17 Nov 2025

IoIC Neurodiversity at Work Report

This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.

Insights
Members only
Neurodiversity at work report
13 Nov 2025

IoIC Neurodiversity at Work Report

This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.

Insights
Employment quarterly trends roundup
15 Sep 2025

Employment news roundup September 2025 issue

In this update, we share key emerging employment trends: 'quiet cracking' replaces 'quiet quitting’ while companies start ‘quiet cutting’; freelancing is going mainstream; culture is trumping policy for RTO success; workplace fun is helping to drive performance; and consumer boycotts are increasingly impacting talent retention. All of these workplace shifts and undercurrents are reshaping how organisations need to engage with colleagues.

Insights
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