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Internal communication stands at a crossroads. That was the starting point for IoIC’s Designing the Future of Internal Communication: The Leaders Forum, a full-day event that brought senior IC professionals together to explore trust, technology, listening and the evolving shape of organisations.

In this update, we share key emerging employment trends: 'quiet cracking' replaces 'quiet quitting’ while companies start ‘quiet cutting’; freelancing is going mainstream; culture is trumping policy for RTO success; workplace fun is helping to drive performance; and consumer boycotts are increasingly impacting talent retention. All of these workplace shifts and undercurrents are reshaping how organisations need to engage with colleagues.

As uncertainty rises, employees are rejecting old command-and-control models. Discover why internal communication is now a meta-skill for organisational success — and how you can harness it to deliver real strategic value.

Despite some countries rowing back on sustainability and emission targets, global climate anxiety remains rife. This impacts the capacity of people to work well and undermines organisational performance. More acutely, climate activism is on the rise and no brand is exempt from increased scrutiny.

Keeping colleagues informed of sustainability goals, initiatives and progress presents a key opportunity for internal communicators. In this way, workplace activism can be harnessed for accelerated climate progress and business transformation.

Our quarterly sustainability trends roundups help internal communication professionals stay informed and think more expansively about ways to deliver strategic value.

Workplaces are increasingly digital, data-driven and metrics-oriented. The pace of change is breathtaking and it’s an uphill struggle to find the time to make space for human connection, relationship, development and growth. Trust at work has never been more on a knife edge.

As engagement wanes, organisational performance and effectiveness are at risk. Against this backdrop, the work of internal communication to explore the human implications of digital disruption has never been more important. Our quarterly technology updates help internal communication professionals stay informed and think more expansively about ways they can deliver strategic value.