FastTrack Programme for Internal Communicators IoIC, The Institute of Internal Communication

Next Course: 17 March 2026 - 19 May 2026

Online |18 CPD Points

This unique 10-week coaching and learning programme builds knowledge, skills and confidence for those early in their internal communication careers, or those looking to refresh their approach and discover new ways of working.

During the course you will explore the core principles that shape effective internal communication and learn how to apply them to your unique context. You will develop a meaningful communication approach that delivers results and demonstrates value.

With a focus on personal development, the programme encourages you to discover your own strengths and values, develop a confidence mindset and acquire a resilience toolkit to support your career growth.

Group coaching calls provide the opportunity to share learnings and experiences, bounce ideas and build strong connections as future internal communication practitioners.

During the course you will create your own IC roadmap using the framework of core principles and centred on your role, approach and personal development ambitions.

FastTrack was an inspiring and motivational course. I would recommend it to anyone starting out or changing direction.

Ellie Guilfoyle-Coombes

Communications Manager

Learning Objectives

The programme explores core internal communication topics and helps you to use that framework to develop new ways of thinking and discover the relevance to you as an individual.

The course is designed to provide you with practical actions you can implement straightaway, allowing you to work on these throughout the programme with the support of your trainer.

You will also explore your personal development ambitions and put together your future IC roadmap.

By the end of the course, you will:

Have been introduced to the key principles of internal communication
Understand the role of internal communication in organisations
Better understand your strengths and where you contribute
Be able to start developing your personal communication approach and style
Have explored your personal development ambitions
Understand the key behaviours needed for best practice internal communications
Be thinking (and working) differently.

Key topics on the course will include:

The purpose and value of IC in organisations
The behaviours and competencies needed for effective IC
What is meant by employee voice and the art of conversation
Channels and how they can be used
Stakeholder groups and adapting approaches
Content curation and impact
Working with leaders and managers
Objective and value-driven communication.

You can also download a full programme summary below which provides details on the core framework and individual topics covered.

Course Delivery

Delivered over 10 weeks the course has a unique coaching and learning blended approach, with a combination of workshops, group coaching calls, discussion activities, and independent study directed by online materials.

The course is delivered fully online via Canvas, our online learning environment, and Zoom for the workshops and coaching calls.

The programme includes:

A highly interactive kick-off workshop
Weekly group coaching calls
On-demand video content, materials and resources
Group discussion and engagement activities
A highly interactive reflection workshop to round off the course.

Course Schedule

Activity	Time
Kick-off Workshop	Tuesday 17 March, 10am - 4pm
Group Coaching Calls	Every Tuesday - 24 March to 12 May, 10 - 11am
Reflection Workshop	Tuesday 19 May, 10am - 4pm

Who is the course for?

The FastTrack Programme is suitable for anyone in the early stages of their internal communication careers, as well as those with more experience who are looking for a fresh approach and to update their IC thinking.

The course is perfect for you if you are any of the following:

In the early stages of your internal communication career
Looking to refresh your communication approach
Interested in discovering new ways of thinking
Not in a pure IC role, but in a role with internal communication responsibilities
Interested in learning more about communication.

Frequently Asked Questions

When does the course run?

The FastTrack programme runs twice a year - starting in March and September.

How much does the course cost?

The course costs £2180+VAT for members and £2480+VAT for non-members.

When do the workshops take place?

The course includes 2 full-day workshops, a kick-off workshop at the start and a reflection workshop at the end.

When do the coaching calls take place?

The coaching calls take place every Tuesday (10am-11am) on weeks two to nine.

Are there payment plans available?

Yes, payment plans are available. Contact us today on [email protected] for more information.

Do I need any prior IC knowledge?

No, the course is suitable for those without any prior internal communication knowledge or experience.

Is the course fully online?

Yes, the course is fully online with no travel required.

How do I access the online materials?

Online materials will be released on a weekly basis and will be available 24/7 via a specialist learning platform meaning students can work at their own pace. Students will also have access to the online learning environment for two weeks after the course has concluded to allow them time to download any materials.

What is the time commitment for the course?

The course requires on average a time commitment of around five-six hours a week, with flexible independent learning a key part of the programme.

Please note: study hours will differ between learners and can be dependent on time taken reading, note-taking, and on exercises. The above is provided as a guide only.

Are there any assessments or exams on the course?

The course will include independent exercises to check your progress and learning, but you will not be graded. The course is a professional development coaching and learning programme, therefore the focus is on your professional development and confidence, it is not an academic or certified qualification.

Does this course count towards my continuing professional development?

Yes, the course will provide you with 18 CPD points.

Pricing and booking

The next course will start on 17 March 2026 and will run until 19 May 2026.

Members Price: £2180+VAT

Standard Price: £2480+VAT

Please note: places are strictly limited on this programme to ensure each participant has the support and guidance they need.

Book your place

This programme provided a fantastic introduction to the world of Internal Comms, and was delivered in a clear and refreshing way that allowed me to apply my learnings in real time to my specific role and career. I particularly valued the weekly discussions with peers from a very wide range of backgrounds in the profession. Eleanor's insightful facilitation also provided me with excellent guidance towards getting exactly what I needed from the course (which was a better foundational understanding of internal comms) and more!

Oluseun Stancombe

Internal Comms Officer

Great course, really informative, gives you an opportunity to think about your own approach to internal comms as well as providing useful models.

Faye Matthews

Head of HR Central

I enrolled for the IOIC Fast Track as I was keen to develop my skills in IC and learn from other industry professionals. I've worked as an IC manager for almost two years now and the course not only offered valuable practical advice, but gave me renewed sense of confidence in my own abilities along with a fresh perspective to how I approach my role.

Eleanor, our coach, was fantastic and encouraged open conversation and sharing in an inclusive, welcoming space.

If you're considering exploring learning through the IOIC, I'd absolutely recommend the Fast Track course.

Natalie Millar

Internal Communication Manager

I have no background experience in Internal Communications but this course really allowed me to get a full understanding of Internal Communications and understand the process, piece by piece. I learnt a lot about the different styles and topics which make up the foundations and I look forward to implementing this into my future career!

Emma Sawyer

Legal Administrator

Internal Communications course within the FastTrack Programme was an outstanding educational journey. It's well-crafted content, with expert instructor and coach Eleanor, taking a forward-looking approach, makes you think and reflect and also share your own experiences, and practical application opportunities, which collectively contribute to its greatness.

The skills and insights gained from this course have undoubtedly enhanced my ability to navigate the complexities of internal communications in a FastTrack corporate environment.

Damjana Nurkovic, Corporate Communications Coordinator

Eleanor was a great course leader and delivered a lot of valuable content that is already helping me in my internal communication role. The practises and methods that she shared are really valuable and I am glad that I was able to attain them from the course.

Jonty Simpkins

Internal Communications Executive, Network Rail

The IOIC FastTrack programme was a great experience for me. If you're starting out in your Internal Comms career and looking for something to boost your confidence and broaden your thinking on a variety of IC topics, this course is for you.

Past Attendee

I would recommend this course to anybody in Internal Comms! It was amazing to be with others in similar roles and have others to talk work problems through with.

Bethanie Roberts

Digital Marketing Manager

This was an inspiring and motivational course. I would recommend it to anyone starting out or changing direction. It gives a solid foundation to build upon without being overly complex or littered with jargon. The trainer creates a safe and supportive environment where delegates can share and learn from each other.

Ellie Guilfoyle-Coombes

Communications Manager

I highly recommend the Fastrack Course for anyone just starting out in Internal Communications.

Sam Feierabend

Internal Communications Executive