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Channels, Technology and AI

Explore our resources to learn how to master communication channels and understand how technology & AI are transforming internal communication.

Articles

 

Members only
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29 Apr 2025

The A to Z of AI for internal communicators

Artificial intelligence is transforming workplace communication, offering internal communicators powerful tools to enhance efficiency, engagement and creativity.Here, we share tips on using AI to benefit your internal comms content and processes and applying the right tools for the right task in a practical and ethical way. Most of these insights come from IC professionals who are already integrating AI into their workflows.

Voice
Members only
Voice April 2025
12 Mar 2025

Voice April 2025

The April 2025 issue of Voice explores how generational differences shape communication styles and preferences, emphasising channel choice and collaboration approaches. We offer guidance on workplace communication for different generations, from supporting young graduates to sustaining career growth at 60+. Plus, we examine AI’s role in internal comms, offering tips and experiences by and for internal comms professionals, and share expert job market advice to help you stand out.

Voice Magazine
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On demand

 

Members only
26 Feb 2025

AI Ethics Charter Live Briefing

Missed our live briefing on the new AI Ethics Charter for internal communication? Catch up on the insightful discussion with industry experts as they explore the vital role of internal comms in shaping AI governance, building trust, and unlocking AI’s full potential in the workplace.

On Demand
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Resources

 

Members only
25 Apr 2025

Effective AI Prompting

Learn the essentials of working effectively and ethically with AI tools for internal communication with this interactive training video. Exclusive to IoIC Members.

Template/Resource
Members only
11 Apr 2025

AI Ethics Charter Checklist

The AI Ethics Charter comprises eight subsections. This checklist is designed to maintain the highest of communication standards in increasingly complex digital work futures.

Template/Resource
Members only
04 Apr 2025

AI Ethics Charter Questionnaire

The AI Ethics Charter consists of eight subsections. This questionnaire supports the ethical adoption of AI in the workplace with practical actions to complete after each section

Template/Resource
11 Feb 2025

IoIC AI Ethics Charter

The IoIC’s charter for the ethical use of AI has been created to sustain professional standards as AI adoption goes mainstream. AI has the potential to bring vast efficiency and significantly improve our working lives, but it’s vital that its use is undertaken thoughtfully, equitably, inclusively and humanely. The long-term health of our organisations depends on it.

Thought Leadership
Case Studies

 

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Channels, Technology & AI Training Courses

30 April – 16 July 2025

AI Confident Communication Leaders Programme

15 CPD

Harness the power of AI as a strategic tool for internal communication and drive your organisation's change programme around AI adoption.

Training
Online
3 June 2025

Agile for Internal Communicators in 2025: Using AI and Overcoming Change Fatigue

8 CPD

While changes in ways of working continue to accelerate, many organisations are experiencing increasing cynicism and fatigue towards change initiatives. This course will address these challenges head-on, exploring the critical role of Agile in navigating constant change, especially AI, and in ensuring organisations stay relevant and sustainable in today’s rapidly evolving business landscape. Attendees will also learn how to use AI to tackle Agile fatigue as well as enhance communication, boost engagement and improve productivity.

Training
Online
12, 16 & 26 June 2025

Microsoft 365 for Internal Communication

8 CPD

Ideal for IC professionals at any stage of their Microsoft 365 journey, this three-part virtual learning programme provides a communication-first approach that helps internal communicators to apply the 365 tools effectively within their organisations. The course will support IC professionals to fully utilise the 365 suite for communication and organisational goals, exploring the role of 365 in their communication mix and how to work effectively with IT teams. Attendees will complete the course with a channel map to use in their organisation, and will equip them with the tools they need to create their launch strategy and measure its success.

Training
Online
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