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Channels, Technology and AI

Explore our resources to learn how to master communication channels and understand how technology & AI are transforming internal communication.

Articles

 

Members only
Our networks
30 May 2025

IoIC East Anglia - Regional Network Event

The IoIC East Anglia Network gathered at Cambridge University Press for an insightful evening with AI expert Ben Verinder, exploring how to keep AI as a supportive tool – not a barrier – in building authentic, effective communication.

Opinion
Members only
A-to-Z-of-AI.jpg
29 Apr 2025

The A to Z of AI for internal communicators

Artificial intelligence is transforming workplace communication, offering internal communicators powerful tools to enhance efficiency, engagement and creativity.Here, we share tips on using AI to benefit your internal comms content and processes and applying the right tools for the right task in a practical and ethical way. Most of these insights come from IC professionals who are already integrating AI into their workflows.

Voice
Members only
Voice April 2025
12 Mar 2025

Voice April 2025

The April 2025 issue of Voice explores how generational differences shape communication styles and preferences, emphasising channel choice and collaboration approaches. We offer guidance on workplace communication for different generations, from supporting young graduates to sustaining career growth at 60+. Plus, we examine AI’s role in internal comms, offering tips and experiences by and for internal comms professionals, and share expert job market advice to help you stand out.

Voice Magazine
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On demand

 

Members only
26 Feb 2025

AI Ethics Charter Live Briefing

Missed our live briefing on the new AI Ethics Charter for internal communication? Catch up on the insightful discussion with industry experts as they explore the vital role of internal comms in shaping AI governance, building trust, and unlocking AI’s full potential in the workplace.

On Demand
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Resources

 

Members only
25 Jun 2025

IC Index 2025a

How care and connection drive the best internal communication experiences

Research
Members only
25 Apr 2025

Effective AI Prompting

Learn the essentials of working effectively and ethically with AI tools for internal communication with this interactive training video. Exclusive to IoIC Members.

Template/Resource
Members only
11 Apr 2025

AI Ethics Charter Checklist

The AI Ethics Charter comprises eight subsections. This checklist is designed to maintain the highest of communication standards in increasingly complex digital work futures.

Template/Resource
Members only
04 Apr 2025

AI Ethics Charter Questionnaire

The AI Ethics Charter consists of eight subsections. This questionnaire supports the ethical adoption of AI in the workplace with practical actions to complete after each section

Template/Resource
Case Studies

 

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Channels, Technology & AI Training Courses

23, 30 September 2025

Introduction to Microsoft 365 for Internal Communicators

8 CPD

This two-part course will take a communication-first approach to help internal communicators understand the tools within the 365 suite. The course will cover what the tools are, how they can support business and communication objectives, and how they can help tackle workplace challenges.

Training
Online
24 September, 1 October 2025

Introduction to Podcasting for Internal Communicators

8 CPD

A podcast can be a useful, effective and authentic way of talking directly to colleagues. This training course introduces you to everything you need to know if you’ve ever wondered about using podcasting in your internal communications. It will give you an introduction and an overview of how to get started with your own podcast, from planning and equipment to recording and editing.

Training
Online
2 October – 13 November 2025

GenAI Mastery Course for Internal Communicators

8 CPD

Discover how to use generative AI technology for more effective, dynamic and scalable internal communication with this specialist 6-week learning programme. The course will help you to unlock the immense potential of Generative AI to transform your organisation's internal communication practices.

Training
Online
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