Training

This course focuses on the role of listening and feedback in the workplace, how it drives meaningful connection, trust, engagement and enables internal communicators to deliver measurable impact and align with strategic business priorities. The programme will be most suited to those working at Level 2 and 3 of the Profession Map, equipping them with the skills and strategic mindset required to influence and develop the listening culture in their workplace.

This Masterclass will cover what works, what doesn’t, the risks, the opportunities and most importantly, the benefits of AI for the world of internal communication. The session will also demonstrate best practice prompting using common tools. The session will be delivered by Tim Cook, AI Expert and former UK Government Advisor.

Harness the power of AI as a strategic tool for internal communication and drive your organisation's change programme around AI adoption.

This course is tailored for senior internal communicators who wish to leverage storytelling as a strategic tool within their organisations. It is ideal for those aiming to influence executive stakeholders, shape organisational culture, and foster alignment with business objectives through impactful storytelling.

This highly interactive virtual training focuses on deepening the knowledge, insight and professional skill set of experienced communications professionals who wish to take a further step in their own development and attain a more profound understanding and advanced skill level in effective change communications.

This half-day training will provide expert guidance and proven strategies for understanding and communicating with your hard-to-reach colleagues, including building insights, using data, channel selection and use and techniques for driving engagement. The session will also ensure you are able to measure and evaluate the success of your communications, using these insights to progress and demonstrate impact.

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This course is designed to help attendees make the most of their internal communication channels, enabling the delivery of meaningful and compelling communication, the cultivation of positive employee experiences, and facilitating effective multi-directional communication.