As we continue to reflect on the future of internal communication and potential new roles for IC professionals, here Nadine Dixon shares how she uses her skills and knowledge gained in internal comms to specialise as a change communications specialist.
Constant change has become the new normal and internal communicators are at the heart of helping organisations navigate it. In October’s Fellows Knowledge Circle, participants explored how communicators can step up as true change leaders, shaping culture, building resilience, and helping people thrive through transformation.
For years, the communication profession has been seeking a seat in the C-suite. Now, it looks like it’s starting to happen, with good reason. But we can’t just wait for it to fall in our laps. We need to be talking about and preparing for the future now. #Comms2030 has been created to support this discussion.
Even the smoothest-running, most positive companies experience the odd reputational bump in the road: a press article throwing shade on a senior leader; social media comments from a disgruntled employee; poor product reviews… It’s not quite a crisis, but it can be a distraction. Here, four experts offer their thoughts on talking to employees about negative press.
IC Index 2025 reveals why, in uncertainty, employees scrutinise leadership communication more than ever — and how IC teams can bring empathy and care to life with practical, trust-building change tactics.
This panel of industry experts discussed the impact effective communication can have on change, AI and technology as both a cause and enabler of change, and how to support the continually changing needs of employees and business leaders in terms of where and how we work.
In this webinar we heard more about the second edition of the IC Index, with a focus on Trust. This unique research undertaken in partnership between the IoIC and Ipsos Karian & Box, explores the impact of internal communication on UK employees and how we can drive strategic value to organisations.
On this webinar, Mark Dollins, author of the new book, Engaging Employees Through Strategic Communication, shared insights on the growing needs for change communications skills, and the connection to clear, compelling narratives.
Especially in times of organisational change it is more important than ever to invest time and effort in communicating with clarity, relevance and impact.
For organisations to successfully change, good internal communication is a must. This IoIC CPD Certified guide is designed for internal communication and change management professionals, offering strategic and effective communication approaches.
Bridging the gap to help people perform at their best. In May 2019, we gathered in Bath with over 170 internal communication professionals at the IoIC National Conference to discuss our theme, We Matter At Work.
Award: Best crisis/emergency communications
Case winner: Covid-19 crisis communication: keeping our frontline informed – for Nuffield Health by Nuffield Health's internal communications team
Become a Member – Because How We Communicate at Work Matters
Membership gives you access to leading professional development programmes, exclusive content, networks and events, all of which will advance your skills and further your career.
This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.
This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.
From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact.
This course is ideal for internal communicators who have a good grasp of the foundations and would like to learn how to take more strategic approaches to their writing.
Many internal changes are driven by technology, process and digitalisation.
Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working.
This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.
This course explores the principles and best practice for communication planning in the context of organisational change, including audience analysis, channel selection and measurement.
It will also delve into understanding and integrating the principles of employee engagement, the relationship between internal and external communication planning, and crisis communication planning.
The course will equip you with the knowledge and skills required to successfully plan and deliver effective internal communication, and will provide you with the opportunity to put your learning immediately into practice.
Explore our range of content and resources from demonstrating to impact to effective IC delivery, search by topic for the latest resources for internal communication professionals.
