Upcoming Training

This highly interactive course split over two session explores both quantitative and qualitative research methods, looking at what you need to measure and what methods to use. It will provide guidance on best practice surveys and polls and research techniques to support your measurement, and how to create compelling dashboards to share your outcomes and insights with your stakeholders. The course aims to build confidence around understanding and using data, particularly when giving strategic advice and influencing stakeholders.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

Most suitable for internal communicators responsible for IC delivery and planning, this one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

This virtual learning course, delivered over two live sessions with opportunities for delegates to support and learn from one another in between, will equip internal communicators with the skills and knowledge to write confidently and effectively across a variety of channels and for a range of audiences.

This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

This virtual course delivered over two live sessions is packed with tips, techniques and the opportunity to learn from course tutor, Liz Cochrane, as well as fellow participants. It brings level one of the IoIC profession map to life and is ideal for internal communication professionals who are in the early stages of their IC career. Explore both the 'What?' and 'Why?' of communication so you can pack a punch and deliver added value communication.

This course is tailored for senior internal communicators who wish to leverage storytelling as a strategic tool within their organisations. It is ideal for those aiming to influence executive stakeholders, shape organisational culture, and foster alignment with business objectives through impactful storytelling.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

Exclusive, free training for IoIC Members.

The Leading with Curiosity session will explore curiosity as a critical intergenerational leadership skill. Focusing on empathy, this interactive and inspiring session will show leaders how to role model curiosity, stimulate it in others and measure the impact it has on team dynamics and performance.

From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact. This course is ideal for internal communicators who have a good grasp of the foundations and would like to learn how to take more strategic approaches to their writing.

A podcast can be an effective and authentic way of communicating directly with employees, helping to build connection and trust and create strategic alignment. This innovative tool can enhance communication strategies and help deliver organisational objectives. This highly interactive training course provides a comprehensive introduction into using podcasting for internal communication - including planning, equipment, recording and editing - as well as techniques for creating compelling content and using effective storytelling methods.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

Gravitas gives you the authority to influence, and the licence to create impact. It allows you to command the trust and respect of others. Vital skills in life, your career, and your role as an IC professional. To have gravitas, you need to fully understand yourself and others. This virtual course will explore how people interact, what makes you a trusted communicator, and how psychology, emotional intelligence, neuro and cognitive diversity allow you to build and maintain trust.

In this one-day workshop you'll learn how to effectively integrate AI into your professional IC toolkit and make the most of the tools available. From campaign and event planning, data analysis to multimedia content creation and more, we’ll guide you through every step, helping you work smarter, effectively and with more creativity. During the course you'll have the opportunity to actively participate in live demos of the tools to become an AI-savvy editor and a skilled AI prompt engineer.

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

This highly interactive virtual learning masterclass is designed to introduce communication practitioners to the principles of neuroscience, explaining how the brain operates, and providing communication and engagement practitioners with a deeper and clearer understanding of how to support teams, drive engagement and enable effective change.

This highly interactive training focusses on deepening knowledge, skills and insight around change communication - helping participants attain a more profound understanding and advanced skill-set for effective practice. The course will also help attendees take a further step in their own development, including how to use coaching principles to influence senior leaders and specific negotiation skills to support and drive change.

This course explores the principles and best practice for communication planning in the context of organisational change, including audience analysis, channel selection and measurement.

It will also delve into understanding and integrating the principles of employee engagement, the relationship between internal and external communication planning, and crisis communication planning.

The course will equip you with the knowledge and skills required to successfully plan and deliver effective internal communication, and will provide you with the opportunity to put your learning immediately into practice.

This one-day virtual learning programme will consider D&I in an ever-changing world, and explore the role of communication and engagement professionals in fostering inclusive and innovative workplace cultures. You will learn how to build empathy around diversity and inclusion amongst employees, explore the use of inclusive language to create a culture of respect, and become equipped with practical tools to help you drive the diversity and inclusion agenda in your organisation.

This two-part course will take a communication-first approach to help internal communicators understand the tools within the 365 suite. The course will cover what the tools are, how they can support business and communication objectives, and how they can help tackle workplace challenges.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

This virtual course delivered over two live sessions is packed with tips, techniques and the opportunity to learn from course tutor, Liz Cochrane, as well as fellow participants. It brings level one of the IoIC profession map to life and is ideal for internal communication professionals who are in the early stages of their IC career. Explore both the 'What?' and 'Why?' of communication so you can pack a punch and deliver added value communication.

This course is designed to help attendees make the most of their internal communication channels, enabling the delivery of meaningful and compelling communication, the cultivation of positive employee experiences, and facilitating effective multi-directional communication.

Harness the power of AI as a strategic tool for internal communication and drive your organisation's change programme around AI adoption.

Internal communication is most valued when it helps organisations to accelerate business performance and maximise organisational potential. This highly interactive programme equips internal communicators with the skills and confidence required to seize this opportunity and deliver value. It will enable them to have the right conversations with leaders, identify and pull the levers of high performance and do what’s needed to deliver real business benefit. The course has coaching and usability at its core, helping each participant develop their own approach and apply the principles discussed in the way that best suits their own organisations.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

For most organisations, today’s operating conditions are increasingly complex. Across the board, business leaders struggle to make sense of persistent uncertainty. New tools and techniques are required to create business strategies that are adaptive and that improve future-preparedness.

Scenario planning is one such tool. Grounded in narrative storytelling, it is a natural addition to the toolbox of internal communicators looking to deliver and demonstrate strategic value. This highly practical 3-week course will equip communicators with the knowledge and skills to successfully use scenario planning to assist with strategic decision making and improve operational performance, agility and resilience.

While changes in ways of working continue to accelerate, many organisations are experiencing increasing cynicism and fatigue towards change initiatives. This course will address these challenges head-on, exploring the critical role of Agile in navigating constant change, especially AI, and in ensuring organisations stay relevant and sustainable in today’s rapidly evolving business landscape. Attendees will also learn how to use AI to tackle Agile fatigue as well as enhance communication, boost engagement and improve productivity.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

This half-day training will provide expert guidance and proven strategies for understanding and communicating with your hard-to-reach colleagues, including building insights, using data, channel selection and use and techniques for driving engagement. The session will also ensure you are able to measure and evaluate the success of your communications, using these insights to progress and demonstrate impact.

This virtual learning course, delivered over two live sessions with opportunities for delegates to support and learn from one another in between, will equip internal communicators with the skills and knowledge to write confidently and effectively across a variety of channels and for a range of audiences.

This practical, insight-driven course equips communicators with the confidence and skills to help people navigate change with clarity, empathy, and trust - wherever they sit in the organisation, and however hard they are to reach. A core theme of the course is the power of listening not just as a communication skill, but as a superpower for leading change. Attendees will learn how to create opportunities for feedback, dialogue, and shared ownership - and how to effectively use insights to turn change from something that’s done to people into something that’s built with them.

Perfect for those starting out in internal communication or looking to refresh their comms approach, this specialist 10-week coaching and learning Programme explores the key principles of internal communication and enables the development of an effective and meaningful communication approach.

This course takes a communication-first approach to help internal communicators follow best practices when planning or reviewing their overall 365 strategy. It is most suited to those who are familiar with the core tools in the suite and would like to advance their skills and enhance their digital workplace strategy.

The Crisis Management and Resilience Workshop: Planning for the Unexpected can prepare you for crises, or unexpected events so you are always ready to respond swiftly, factually and honestly to retain the support of those who matter most: your employees and stakeholders. The course will show you how crisis planning enables you and your employees to prove your organisation’s dependability, show initiative and demonstrate leadership skills. It will encourage you to think “what if?” and to understand the short and long-term consequences of the change unexpected events can bring.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

In this one-day workshop you'll learn how to effectively integrate AI into your professional IC toolkit and make the most of the tools available. From campaign and event planning, data analysis to multimedia content creation and more, we’ll guide you through every step, helping you work smarter, effectively and with more creativity. During the course you'll have the opportunity to actively participate in live demos of the tools to become an AI-savvy editor and a skilled AI prompt engineer.

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This two-part course provides in-depth guidance for making any kind of communication accessible. Including demos and practical activities, the course will cover key accessibility principles and best practice for written comms, images and videos, websites, events and meetings. It will explore AI and accessibility, considering the pros and cons, and understanding assistive technologies. The course will also cover key legislation, including the newest regulations to ensure you are fully up-to-date and compliant.

If you want to influence behaviour change, understanding how people choose and respond to communication is pivotal. This highly interactive course introduces the core concepts of behavioural economics and explores what this means for internal communication professionals.

This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.

From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact. This course is ideal for internal communicators who have a good grasp of the foundations and would like to learn how to take more strategic approaches to their writing.

This highly interactive course split over two session explores both quantitative and qualitative research methods, looking at what you need to measure and what methods to use. It will provide guidance on best practice surveys and polls and research techniques to support your measurement, and how to create compelling dashboards to share your outcomes and insights with your stakeholders. The course aims to build confidence around understanding and using data, particularly when giving strategic advice and influencing stakeholders.