Upcoming Training

Gravitas gives you the authority to influence, and the licence to create impact. It allows you to command the trust and respect of others. Vital skills in life, your career, and your role as an IC professional. To have gravitas, you need to fully understand yourself and others. This virtual course will explore how people interact, what makes you a trusted communicator, and how psychology, emotional intelligence, neuro and cognitive diversity allow you to build and maintain trust.

The Crisis Management and Resilience Workshop: Planning for the Unexpected can prepare you for crises, or unexpected events so you are always ready to respond swiftly, factually and honestly to retain the support of those who matter most: your employees and stakeholders. The course will show you how crisis planning enables you and your employees to prove your organisation’s dependability, show initiative and demonstrate leadership skills. It will encourage you to think “what if?” and to understand the short and long-term consequences of the change unexpected events can bring.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

Companies are increasingly adopting Agile ways of working to ensure their businesses are set up to be sustainable for the future. This organisational agility is key to survive and thrive, but many companies are struggling to get their people on board with new ways of working. The Leading Agile Communications Course will provide IC professionals with knowledge and confidence around Agile working, and will equip them with a toolkit for communication planning and storytelling around Agile transformation.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

This virtual learning course, delivered over two live sessions with opportunities for delegates to support and learn from one another in between, will equip internal communicators with the skills and knowledge to write confidently and effectively across a variety of channels and for a range of audiences.

Ideal for IC professionals at any stage of their Microsoft 365 journey, this three-part virtual learning programme provides a communication-first approach that helps internal communicators to apply the 365 tools effectively within their organisations. The course will support IC professionals to fully utilise the 365 suite for communication and organisational goals, exploring the role of 365 in their communication mix and how to work effectively with IT teams. Attendees will complete the course with a channel map to use in their organisation, and will equip them with the tools they need to create their launch strategy and measure its success.

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure, how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to organisations. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.

This virtual course delivered over two live sessions is packed with tips, techniques and the opportunity to learn from course tutor, Liz Cochrane, as well as fellow participants. It brings level one of the IoIC profession map to life and is ideal for internal communication professionals who are in the early stages of their IC career. Explore both the 'What?' and 'Why?' of communication so you can pack a punch and deliver added value communication.

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact. This course is ideal for internal communicators who have either taken the Writing Skills for the Internal Communication Professional course or who are at a manager level or above.

Sustainability is a strategic priority for every organisation, and turning complex information into engaging stories is an ongoing challenge for internal communication professionals. This two-part course will explore how to turn the raw materials of sustainability data into stories that will engage and inform your stakeholders. It will highlight real-world examples from a range of sectors, and discuss common challenges and how to overcome them. The course will also cover common challenges in sustainability storytelling, including how to avoid greenwashing, and how to measure the impact of your communications.

This Masterclass will cover what works, what doesn’t, the risks, the opportunities and most importantly, the benefits of AI for the world of internal communication. The session will also demonstrate best practice prompting using common tools. The session will be delivered by Tim Cook, AI Expert and former UK Government Advisor.

This highly interactive virtual learning masterclass is designed to introduce communication practitioners to the principles of neuroscience, explaining how the brain operates, and providing communication and engagement practitioners with a deeper and clearer understanding of how to support teams, drive engagement and enable effective change.

In this Masterclass we'll explore the importance of community management and you'll learn how to create meaningful, flourishing communities of purpose. The session will look at omnichannel and 'self-service' online communities and will help you to ensure all digital channels are delivering on their promises.

This virtual learning course, delivered over two live sessions with opportunities for delegates to support and learn from one another in between, will equip internal communicators with the skills and knowledge to write confidently and effectively across a variety of channels and for a range of audiences.

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact. This course is ideal for internal communicators who have either taken the Writing Skills for the Internal Communication Professional course or who are at a manager level or above.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

This virtual course delivered over two live sessions is packed with tips, techniques and the opportunity to learn from course tutor, Liz Cochrane, as well as fellow participants. It brings level one of the IoIC profession map to life and is ideal for internal communication professionals who are in the early stages of their IC career. Explore both the 'What?' and 'Why?' of communication so you can pack a punch and deliver added value communication.

Discover how to use generative AI technology for more effective, dynamic and scalable internal communication with this specialist 6-week learning programme. The course will help you to unlock the immense potential of Generative AI to transform your organisation's internal communication practices.

This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.

Inclusive Language: exploring the use of respectful words for effective workplace diversity and inclusion communication. This Masterclass will act as a guide to respectful language - looking at the purpose of inclusive language, the best words to use for different diversity communities and understanding why they matter; and examining how microaggressions play a part in language for different communities. The session will include group exercises and discussions and Q&A with your trainer Charlotte Butler, who is a workplace inclusion specialist with a focus on empathy-building.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

Gravitas gives you the authority to influence, and the licence to create impact. It allows you to command the trust and respect of others. Vital skills in life, your career, and your role as an IC professional. To have gravitas, you need to fully understand yourself and others. This virtual course will explore how people interact, what makes you a trusted communicator, and how psychology, emotional intelligence, neuro and cognitive diversity allow you to build and maintain trust.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

This two-part virtual learning programme takes an in-depth look at the principles and practice of good practice communication planning in the context of organisational change, equipping participants with a robust process. This course will equip you with the skills and knowledge required to successfully plan your internal communications and give you the opportunity to put your learning into practice.

Have you ever wanted to create comms that are more effective, compelling, insightful and actionable? Do you want to share important information so that people will actually want to listen, respond to and embrace it? This one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

Ideal for IC professionals at any stage of their Microsoft 365 journey, this three-part virtual learning programme provides a communication-first approach that helps internal communicators to apply the 365 tools effectively within their organisations. The course will support IC professionals to fully utilise the 365 suite for communication and organisational goals, exploring the role of 365 in their communication mix and how to work effectively with IT teams. Attendees will complete the course with a channel map to use in their organisation, and will equip them with the tools they need to create their launch strategy and measure its success.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

This one-day virtual learning programme will consider D&I in an ever-changing world, and explore the role of communication and engagement professionals in fostering inclusive and innovative workplace cultures. You will learn how to build empathy around diversity and inclusion amongst employees, explore the use of inclusive language to create a culture of respect, and become equipped with practical tools to help you drive the diversity and inclusion agenda in your organisation.

The world is changing faster than at any point in history. Employees are becoming the consumers of the workplace and IC has the potential to lead the way. The time has come to take a different approach. We believe this starts with adopting a genuinely human-centred approach – putting people at the heart of our communication design. A human-centered, design-thinking approach to IC has the potential to be a complete game-changer. And this masterclass will show you how.

Perfect for those starting out in internal communication or looking to refresh their comms approach, this unique 10-week FastTrack Coaching and Learning Programme will introduce you to the key principles of internal communication, and will support the development of an effective and meaningful communication approach.

Using internal communication to maximise performance, realise potential and raise productivity: This highly interactive programme will equip internal communicators with the skills and confidence required to seize this opportunity. It will enable them to have the right conversations with leaders, identify and pull the levers of high performance and do what’s needed to deliver real business benefit. The course has coaching and usability at its core, aiming to help each participant develop their own approach and apply the principles discussed in the way that best suits their own organisations. 

This highly interactive course split over two session explores both quantitative and qualitative research methods, looking at what you need to measure and what methods to use. It will provide guidance on best practice surveys and polls and research techniques to support your measurement, and how to create compelling dashboards to share your outcomes and insights with your stakeholders. The course aims to build confidence around understanding and using data, particularly when giving strategic advice and influencing stakeholders.