Upcoming Training

This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

An exclusive, free training session for IoIC members.  The 75-minute session will explore accessibility as an example of inclusive behaviour, why communications should be accessible by design - both from a human and legal angle - and hints and tips for creating more accessible communications for different channels. The session will also explore AI and accessibility - considering the pros and cons of AI-generated IC through an accessibility lens.

In this one-day workshop, you’ll learn how to integrate AI into your professional IC toolkit, transforming the way you create internal communications. From campaign and event planning, data analysis to multimedia content creation and more, we’ll guide you through every step, helping you work smarter, effectively and with more creativity. During the course you'll have the opportunity to interact and actively participate in the live demos of the tools to become an AI-savvy editor and a skilled AI prompt engineer, so you can move your craft and art of internal communication to the next level.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

A podcast can be a useful, effective and authentic way of talking directly to colleagues. This training course introduces you to everything you need to know if you’ve ever wondered about using podcasting in your internal communications. It will give you an introduction and an overview of how to get started with your own podcast, from planning and equipment to recording and editing.

From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact. This course is ideal for internal communicators who have either taken the Writing Skills for the Internal Communication Professional course or who are at a manager level or above.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

This masterclass is an opportunity to explore how to enhance hybrid team effectiveness using proven tools and techniques. It explores the psychology of hybrid and remote team performance to accelerate more agile ways of working. Creating and nurturing work environments that foster inclusion and engagement is now an imperative for any line manager with people responsibility and enhanced internal communication is a vital element of team cohesion. The session offers practical starting points and the chance to ask questions, compare notes and learn from peers who are experiencing similar hybrid and remote work challenges within their organisations.

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

The Crisis Management and Resilience Workshop: Planning for the Unexpected can prepare you for crises, or unexpected events so you are always ready to respond swiftly, factually and honestly to retain the support of those who matter most: your employees and stakeholders. The course will show you how crisis planning enables you and your employees to prove your organisation’s dependability, show initiative and demonstrate leadership skills. It will encourage you to think “what if?” and to understand the short and long-term consequences of the change unexpected events can bring.

Most suitable for internal communicators responsible for IC delivery and planning, this one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

This highly interactive course split over two session explores both quantitative and qualitative research methods, looking at what you need to measure and what methods to use. It will provide guidance on best practice surveys and polls and research techniques to support your measurement, and how to create compelling dashboards to share your outcomes and insights with your stakeholders. The course aims to build confidence around understanding and using data, particularly when giving strategic advice and influencing stakeholders.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

Most suitable for internal communicators responsible for IC delivery and planning, this one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

This course is designed to help attendees make the most of their internal communication channels, enabling the delivery of meaningful and compelling communication, the cultivation of positive employee experiences, and facilitating effective multi-directional communication.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

This highly interactive virtual learning masterclass is designed to introduce communication practitioners to the principles of neuroscience, explaining how the brain operates, and providing communication and engagement practitioners with a deeper and clearer understanding of how to support teams, drive engagement and enable effective change.

This virtual learning course, delivered over two live sessions with opportunities for delegates to support and learn from one another in between, will equip internal communicators with the skills and knowledge to write confidently and effectively across a variety of channels and for a range of audiences.

This one-day virtual learning programme will consider D&I in an ever-changing world, and explore the role of communication and engagement professionals in fostering inclusive and innovative workplace cultures. You will learn how to build empathy around diversity and inclusion amongst employees, explore the use of inclusive language to create a culture of respect, and become equipped with practical tools to help you drive the diversity and inclusion agenda in your organisation.

This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.

Perfect for those starting out in internal communication or looking to refresh their comms approach, this unique 10-week FastTrack Coaching and Learning Programme will introduce you to the key principles of internal communication, and will support the development of an effective and meaningful communication approach.

Gravitas gives you the authority to influence, and the licence to create impact. It allows you to command the trust and respect of others. Vital skills in life, your career, and your role as an IC professional. To have gravitas, you need to fully understand yourself and others. This virtual course will explore how people interact, what makes you a trusted communicator, and how psychology, emotional intelligence, neuro and cognitive diversity allow you to build and maintain trust.

This course is tailored for senior internal communicators who wish to leverage storytelling as a strategic tool within their organisations. It is ideal for those aiming to influence executive stakeholders, shape organisational culture, and foster alignment with business objectives through impactful storytelling.

A podcast can be a useful, effective and authentic way of talking directly to colleagues. This training course introduces you to everything you need to know if you’ve ever wondered about using podcasting in your internal communications. It will give you an introduction and an overview of how to get started with your own podcast, from planning and equipment to recording and editing.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

This virtual course delivered over two live sessions is packed with tips, techniques and the opportunity to learn from course tutor, Liz Cochrane, as well as fellow participants. It brings level one of the IoIC profession map to life and is ideal for internal communication professionals who are in the early stages of their IC career. Explore both the 'What?' and 'Why?' of communication so you can pack a punch and deliver added value communication.

This half-day training will provide expert guidance and proven strategies for understanding and communicating with your hard-to-reach colleagues, including building insights, using data, channel selection and use and techniques for driving engagement. The session will also ensure you are able to measure and evaluate the success of your communications, using these insights to progress and demonstrate impact.

Aimed at experienced communication professionals, this highly interactive training focusses on deepening knowledge, skills and insight, helping participants attain a more profound understanding and advanced skill-set for effective change communication. The course will also help attendees take a further step in their own development, including how to use coaching principles to influence senior leaders and specific negotiation skills to support and drive change.

Discover how to use generative AI technology for more effective, dynamic and scalable internal communication with this specialist 6-week learning programme. The course will help you to unlock the immense potential of Generative AI to transform your organisation's internal communication practices.

From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact. This course is ideal for internal communicators who have either taken the Writing Skills for the Internal Communication Professional course or who are at a manager level or above.

While changes in ways of working continue to accelerate, many organisations are experiencing increasing cynicism and fatigue towards change initiatives. This course will address these challenges head-on, exploring the critical role of Agile in navigating constant change, especially AI, and in ensuring organisations stay relevant and sustainable in today’s rapidly evolving business landscape. Attendees will also learn how to use AI to tackle Agile fatigue as well as enhance communication, boost engagement and improve productivity.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

Using internal communication to maximise performance, realise potential and raise productivity: This highly interactive programme will equip internal communicators with the skills and confidence required to seize this opportunity. It will enable them to have the right conversations with leaders, identify and pull the levers of high performance and do what’s needed to deliver real business benefit. The course has coaching and usability at its core, aiming to help each participant develop their own approach and apply the principles discussed in the way that best suits their own organisations. 

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This two-part virtual learning programme takes an in-depth look at the principles and practice of good practice communication planning in the context of organisational change, equipping participants with a robust process. This course will equip you with the skills and knowledge required to successfully plan your internal communications and give you the opportunity to put your learning into practice.

This course focuses on the role of listening and feedback in the workplace, how it drives meaningful connection, trust, engagement and enables internal communicators to deliver measurable impact and align with strategic business priorities. The programme will be most suited to those working at Level 2 and 3 of the Profession Map, equipping them with the skills and strategic mindset required to influence and develop the listening culture in their workplace.

In this one-day workshop, you’ll learn how to integrate AI into your professional IC toolkit, transforming the way you create internal communications. From campaign and event planning, data analysis to multimedia content creation and more, we’ll guide you through every step, helping you work smarter, effectively and with more creativity. During the course you'll have the opportunity to interact and actively participate in the live demos of the tools to become an AI-savvy editor and a skilled AI prompt engineer, so you can move your craft and art of internal communication to the next level.

This highly interactive course split over two session explores both quantitative and qualitative research methods, looking at what you need to measure and what methods to use. It will provide guidance on best practice surveys and polls and research techniques to support your measurement, and how to create compelling dashboards to share your outcomes and insights with your stakeholders. The course aims to build confidence around understanding and using data, particularly when giving strategic advice and influencing stakeholders.