Learn and develop

Helping to build skills, knowledge and confidence and driving standards across the profession.

As the professional body for internal communication we are committed to supporting skills and knowledge development, building confidence and driving professional standards.

Whether you are just starting out in your internal communication career or in senior leadership position, we are here to support your learning and development, ensure you are up-to-date with the latest best practice and trends, and help you to raise your professional profile. 

Our professional development portfolio includes academically accredited qualifications, a wide range of training courses and masterclasses, bespoke training for organisations, and specialist coaching and learning programmes for both junior and more experienced IC professionals. 

For members of the institute we also offer a CPD system to support career development and a popular mentoring scheme which matches internal communication professionals in mentoring relationships. 

The IoIC Profession Map Framework which was first developed by the Institute in 2016 sets the benchmark for internal communication professionals and teams and plays a key role in driving professional standards. The map identifies key knowledge, skills and behaviours required to achieve our core purpose as internal communicators - to enable people at work to feel informed, connected and purposeful in order to drive organisational performance. 

As the professional body for internal communication we are also on a mission to to raise awareness of internal communication as a career of choice through our #IChoseIC Campaign. The campaign aims to introduce and support the next generation of internal communication professionals and create a profession which is sustainable and fit for the future.

IoIC profession map

A benchmarking framework designed to help internal communicators build their knowledge, skills and behaviours.

The only profession map for internal communication practitioners, it is designed to encapsulate the vital role that internal communicators play in today's organisations.

IoIC Profession Map

Learn and develop with the IoIC 

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IoIC Qualifications

Academically accredited by Solent University, we have a range of internal communication qualifications to develop your skills, knowledge and confidence while demonstrating your commitment to your career progression.

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Designed to provide practical, relevant and meaningful learning and development, the Institute offers a wide range of training courses, masterclasses, and bespoke in-house options.

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Mentoring is an IoIC member-benefit which supports both mentors and mentees with their professional development. Connect, influence and grow with a like-minded professional.

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FastTrack Programme

Perfect for those starting out in internal communication or looking to refresh their approach, the unique coaching and learning programme introduces key IC concepts and inspires participants to think differently.



We've been setting the standard for almost 75 years, driving the profession forward through professional development and best practice, and we passionately believe that the credibility of the internal communication profession is driven by the individuals who commit to improving their skills and knowledge through continuous professional development (CPD). 

IoIC Members are able to plan, record, and reflect on their learning, and demonstrate their professional competence using our specialist CPD area. 

Learn more about the CPD Programme


The IoIC is on a mission to raise awareness of internal communication as a career of choice and shift the narrative from 'I fell into IC' to 'I chose IC'.

We believe that internal communication is not only a highly rewarding and exciting profession, but one which is integral for the performance of organisations, the quality of working lives, and the success of society overall.

Through the #IChoseIC campaign, we hope to attract current and future talent to the internal communication profession and create a profession which is sustainable and fit for the future.

Find out more


Upcoming training

The Power of Storytelling: Virtual Learning


Leading Agile Communications: Virtual Learning


Microsoft 365 for Internal Communication: Virtual Learning


Communicating Change: Virtual Learning


Culture Change and Culture Management for Communicators


Want to get in touch?

If you have any questions or would like to discuss your professional development needs we'd love to hear from you.

Contact us