The Institute of Internal Communication IoIC, The Institute of Internal Communication

The Institute of Internal Communication is the only professional body solely dedicated to internal communication.

We've been driving standards for over 75 years, by developing and supporting internal communication professionals through our qualifications, training, awards, communities, and thought leadership.

Because how we communicate at work matters. Because #WeMatterAtWork

Our Purpose

We aim to lead the way in advocating effective internal communication and enabling the highest standards of its practice. We are building a movement of passionate, dedicated and skilled professionals.

We work with our members who are shaping workplaces for the better. They know people and business. They create conversations that help people at work feel informed, connected, and purposeful to drive organisational performance. They impact the working lives of millions.

Why is this important?

People work harder to make organisations successful when they feel they matter at work and are informed, involved, connected and purposeful. More than ever, as the way we work changes, employees also need to keep focused, feel safe and be heard. To achieve this, organisations need clear, human-centred internal communication.

What's the big opportunity?

Effective internal communication is a vital business function. When organisations communicate well internally they are stronger. They open the way to better performance, faster innovation and greater talent attraction and retention. Stronger organisations have a hugely positive impact on business, the economy, society and people’s working lives.

By growing our reach and influence, we give ourselves the biggest possible platform to demonstrate the difference that good internal communication makes, help to make it happen and attract a wider and diverse range of people to see it as a career.

What will IoIC do to achieve this?

We will focus on:

Growing a well-connected, skilled, engaged and diverse community of members who get real value from being part of IoIC.
Championing professional standards and the ethical practice of internal communication.
Being advocates for effective internal communication and the benefits it brings to organisations and people’s working lives.
Leading thinking about internal communication and equipping members to tackle current challenges and future trends.
Promoting internal communication as a rewarding and fulfilling profession and attracting a diverse range of people to choose it as a career option.

Our Values

Authoritative and credible voice: We pride ourselves on being thought leaders in internal communication, using our combined experience, research, horizon scanning and strong networks to identify and prepare for future trends.

Integrity and rigour: We hold ourselves and our members to rigorous standards and this rigour is also built into the products, services and advice we provide.

Continuous improvement: We continually evolve our products, services and advice based on changing trends within internal communication to meet the needs of our members and the organisations they serve.

Collaborative and Inclusive: We continue to build a community of internal communication professionals who can share ideas and best practice, where everyone feels represented and that they have insight and experience worth sharing. We seek to attract and nurture talent to build an accessible and skilled profession of the future.

Ambition: We believe in the difference that excellent internal communication can make to organisations. We provide innovative and future-facing products and services to enable our members so they can thrive in delivering internal communication.

About IoIC

Our Purpose