The findings are in.
This year's results show significant shifts, some of which may make for uncomfortable reading. But that discomfort matters.
-9pts
Drop in employees rating communication as 'excellent' vs. 2025
Only 54% of employees now rate their organisation's communication as excellent, the sharpest single-year decline the research has recorded.
-9pts
Drop in trusting leadership teams and CEOs vs. 2025
Half of employees do not trust their CEO or senior leaders. Older employees are less likely to trust.
49%
Agree the reasons behind organisational changes are clearly communicated
Less than half of employees agree the reasons behind changes are clearly communicated to them, down 7 points since 2023.
10 mins
Or less is how long most employees have to engage with communication each day
Most people have ten minutes or less a day to engage with communication. One in five say they have no or hardly any time.
57%
Feel confident about the future of their organisation
Confidence is driven by honest communication and clarity about strategy. One in five actively disagree they feel confident about the future.
49%
Agree people can share their opinion without fear of negative consequence
Psychological safety is low and uneven. Those not regularly connected to a computer are 13 points less likely to feel safe to speak up.
Based on a survey of 5,000 UK workers. In partnership with Ipsos Karian and Box.
The results webinar.
Hear from the team behind the report who will present the results and draw out the implications and
what they mean for internal communication.
Insights over time. Past reports.
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