A day in Manchester on the questions internal communicators face right now: putting AI to work, proving impact, getting people to act and leading colleagues through change.
The IOIC Festival comes north.
For the first time, the award-winning IOIC Festival is taking to the road, bringing its curiosity, creativity and community to Manchester. Every internal communicator carries a question they have not had time to answer, from putting AI to work and proving the difference they make, to getting people to act on what they hear and keeping colleagues with them through change. So come with yours. Choose the sessions that matter most to you and leave with an idea you can use.
And because it is a Festival, there is space built in to reflect, talk and think differently about your practice, not just absorb content.
Internal communication professionals at any stage, from your first role to leading a function, and whether you work in a team or on your own. If you want time away from the day job to think, test ideas against people who get it, and come back with something you can use, this is for you.
Perspectives from within and beyond the profession, practical ideas you can use in your role, and a day alongside practitioners navigating the same opportunities and challenges you are.
Build your own day across two stages: thought leadership on the Inspire stage, workshops and case studies on the Learning stage. Plus 20 minute conversations in the Mentoring zone.
Opening keynote. Why the big questions of a digital age are still human ones. A writer and BBC Radio presenter opens the day with a fresh look at technology, society and the choices we still get to make.
Beyond box-ticking. From a campaign to communicate to a culture to create. Explore how internal communicators can become trusted, strategic advisers on equity, diversity and inclusion.
Measuring what really matters. Moving from activity to impact. Go beyond open rates and clicks in an interactive workshop, and leave with approaches to show the difference your work makes.
Ask us anything. Your big questions, answered by industry leaders. Submit them through the Festival app during the day, or ask from the floor in the closing session.
From awareness to action. Why understanding a message is not the same as acting on it. Discover the behavioural science tools that help turn awareness into change, then try them out live.
Communicating change at scale. Keeping thousands of colleagues with you through high-risk change. See how one national retailer put communication at the heart of reshaping its store management, and what it did for trust and retention.
Mentoring. Twenty minutes with someone who has been there. Book a one-to-one conversation with an experienced practitioner during the day.
Speakers confirmed from: Cascade Productions, Change Arc, Citizen Housing, Enthuse Communications, Home Office, Prologue Communications and more to come.
Tea, coffee and a light breakfast will be available.
Big data, technology and what makes us human.
Please visit our sponsors along the way.
Please visit our sponsors along the way.
When The Wernick Group launched Vision 2030, its first ever long-term strategy, the ambition was bold: become the partner of choice in every sector it serves and double turnover.
Please visit our sponsors along the way.
What happens when ED&I becomes another campaign to communicate rather than a culture to create?
Please remain in, or make your way to, the Inspire stage for the next session.
Senior internal communication professionals answer the questions you submit during the Festival, plus live questions from the room.
Tea, coffee and a light breakfast will be available.
Please remain in, or make your way to, the Inspire stage for the next session
Iceland Foods successfully delivered a complex, large-scale transformation of its store management structure, impacting over 4,000 colleagues across 1,000 stores.
Please visit our sponsors along the way.
Please visit our sponsors along the way.
Internal communication professionals are increasingly expected to demonstrate the difference their work makes, not simply report on activity.
Communication often assumes that if people understand something, they will act on it.
Please visit our sponsors along the way.
Please remain in, or make your way to, the Inspire stage for the next session.
Tea, coffee and a light breakfast will be available.
Please remain in, or make your way to, the Inspire stage for the next session
Unlock your potential with live mentoring sessions
Unlock your potential with live mentoring sessions
Please remain in, or make your way to, the Inspire stage for the next session.
The IOIC reserve the right to change the line-up at any time and are not responsible for the no show of any speakers. Session times are subject to change.











The IOIC reserve the right to change the line-up at any time and are not responsible for the no show of any speakers. Session times are subject to change.
Treehouse Hotel Manchester is in the heart of Manchester city centre, on Blackfriars Street (M3 2EQ) in the Deansgate area. Manchester Piccadilly is the city's main train station, with connections all across the UK, including direct trains to London Euston in just over two hours. You can plan your rail journey and get live train running times, accessibility and facility info on Trainline. From Piccadilly, the hotel is a 15-minute walk or a 5 to 10 minute taxi ride. You can also take the Metrolink tram to Deansgate-Castlefield, which is a 5-minute walk from the hotel. Manchester Victoria is a 20-minute walk away, and Manchester Oxford Road is around 10 minutes on foot.
If you are flying in, Manchester Airport is around 30 minutes away. Take the Metrolink tram to Deansgate-Castlefield or a Northern train to Manchester Oxford Road, then walk to the hotel. For local travel, Citymapper is useful for live public transport updates and door-to-door routes.
If you are driving, there is a car park directly beneath the hotel, managed by YourParkingSpace. Rates vary, and spaces can be booked online in advance. Gocompare has designed a fuel price calculator and guidance to help drivers plan ahead for any journey and cut down on fuel use.
Prices subject to VAT.
Pay by card or invoice.
Prices subject to VAT.
Pay by card or invoice.
All Not for Profit/Public Sector/Current students/Freelancers get 10% off tickets too. Please use code N4P10 at checkout to receive this discount.
If you are not an IOIC Member, choose the membership that is right for you.
Ticket price includes access to all sessions, light lunch and tea, coffee and snacks at certain times during the day.
The conference will cover aspects of the Profession Map and counts 8 points towards your CPD.
IOIC is supported by the financial contribution of our sponsors, enabling us to deliver the IOIC Festival: North and our mission to promote internal communication and employee engagement.
At Scriberia we believe there’s a smarter way to work: Just picture it.
We’re an award-winning visual communication studio that equips our clients with the visual tools they need to engage, align and inspire stakeholders at every level.
We create visuals that drive you to your strategic goals. Our services include illustration, animation, infographics, vision maps, interactive project portals, e-learning solutions, live scribing and more - all of which make it easy to communicate complexity with clarity and navigate change with confidence.
Wherever you are on your journey, with Scriberia’s help, everyone can see the path to success. Our team will be on-site throughout the Festival, illustrating insights as they happen, so do come and talk to us about how we can support you.
INSTAGRAM: https://www.instagram.com/scriberian
LINKEDIN: https://www.linkedin.com/company/scriberia
YOUTUBE: https://www.youtube.com/@scriberiaofficial
Outstanding tech, exceptional support. It really is that simple.
At CrowdComms, we provide cutting-edge event technology designed to make your events seamless, engaging, and stress-free. From event registration and mobile apps to onsite badging and virtual platforms, our solutions deliver exceptional experiences for attendees and organisers alike.
But what truly sets us apart? Our world-class support. We go beyond just technology - our expert team is with you every step of the way, ensuring smooth execution and maximum impact.
Event Technology Experts - Virtual, Hybrid & In-person - CrowdComms
We’re a design agency with a difference. We invest our profits to create free arts education resources as we work to fill the void left by government funding cuts. So your projects can have a long term impact, on your audience, and ours.
If you would like to work with us and offer your support as a sponsor, there are a number of ways to get involved including event-only packages. To discuss sponsorship packages and find a solution that meets your needs, contact Richard Bowes [email protected].
If you have any questions about this conference, or any IOIC event, please contact our events team.
If you would like someone from our team to contact you please email us, and we will get in touch within 24 hours on weekdays.

Change and Engagement Lead, Home Office
David started his career as a financial services journalist, editor and copywriter before working for seven years as a communication consultant for a large US-based pensions and benefits provider. Since joining the Civil Service in 2009, he has had stints at UK Border Agency, the Department for Work and Pensions and the Home Office, where he has headed up HR communications and led on numerous corporate internal communications campaigns. He has worked closely with several Permanent Secretaries on their internal communication and has a particular interest in the role of internal comms professionals in supporting leaders to engage effectively with their people.
Accredited by the International Association of Business Communicators, David has also been on the editorial board of the Government Communication Service’s IC Space. Outside of work, he is a keen musician and tennis player and speaks French and Spanish.
Internal communication clinic. Tuesday @ 10:30 AM
Internal communication clinic. Tuesday @ 2:00 PM

Internal Communication Consultant and Coach
Jo Hall is an Internal Communication Consultant and Coach with over 20 years' experience in employee communication, global leadership and change management across pharma, finance, tech and digital industries. She is a Fellow of the IOIC, a Lead Trainer and Assessor for the Advanced Diploma, and designs and delivers the IOIC's Measurement & Evaluation course.
Jo holds an MA in Internal Communication Management and is co-authoring a book with Anthony Monks on Measuring the Impact of Internal Communication, due for publication in May 2027.
Measuring what really matters: Moving from activity to impact. Tuesday @ 12:20 PM

Writer, broadcaster and presenter
Timandra Harkness is a writer, broadcaster and presenter of shows including BBC Radio 4’s FutureProofing and BBC Radio documentaries Data, Data Everywhere, and Divided Nation.
She has written for publications including the Telegraph, Guardian, Sunday Times, BBC Focus, WIRED and the New Statesman. She was resident reporter on all eight seasons of social psychology series The Human Zoo, and is regularly asked to comment on science, technology and statistics in the news.
Timandra’s book Big Data: does size matter? was published in 2016, with her second non-fiction book, Technology is Not the Problem, published in 2024.
After performing improvised and stand-up comedy, she formed the first comedy science double-act in the UK with neuroscientist Dr Helen Pilcher. She co-wrote and performed Your Days Are Numbered: The Maths of Death, with stand-up mathematician Matt Parker.
Timandra is a member of the Royal Statistical Society Council of Trustees, and chairs the editorial board of their journal, Significance.
Keynote: Timandra Harkness. Tuesday @ 9:40 AM

Founder, Enthuse Communications
Andrea Law is the founder of Enthuse Communications, the internal communication consultancy she set up over a decade ago. She has spent more than 25 years in business communication and has seen what happens to a culture, and to business performance, when an organisation gets it right with its people.
Fourteen of those years were spent in-house at Warburtons, Britain's biggest baker, and at the Co-operative Group during its year of crisis, reaching thousands of colleagues spread across bakeries, depots, shops and offices.
Andrea now uses her award-winning expertise, and her enthusiasm, to help organisations engage workforces split across shifts, sites and supply chains. Clients range from Kellogg, the MND Association and Nuffield Health to Cadent Gas, the University of Warwick and Wernick Group.
From vision to action: A CEO’s listening journey. Tuesday @ 2:00 PM

Speaker, Coach and Author
Samantha Lubanzu is a multi-award-winning HR and inclusive leadership strategist, keynote speaker, coach and best-selling author with 20 years’ experience in global HR.
A TEDx and keynote speaker, she helps organisations move beyond tick-box approaches to inclusion, embedding ED&I into culture, leadership and business strategy.
A former Chair of CIPD Manchester and trustee of WeMindTheGap, Samantha brings practical insight and experience to internal communicators seeking to challenge constructively, influence leaders with confidence and become more persuasive strategic advisers on inclusion and organisational change at scale.
Beyond box-ticking: How internal communicators can become strategic ED&I advisers. Tuesday @ 2:50 PM

Communications Leader and PR Director
Anthony Monks is a communication leader and PR Director with 15+ years’ experience across the private, public and not-for-profit sectors, including the NHS.
He specialises in internal communication strategy, leadership communication and impact measurement, helping organisations understand how communication influences behaviour, confidence and trust. Anthony holds a Master’s degree in Internal Communication Management.
Measuring what really matters: Moving from activity to impact. Tuesday @ 12:20 PM

Behavioural Economist and Founder, Prologue Communications
Jon is a behavioural economist and founder of Prologue Communications.
He helps complex organisations adopt new ways of working by applying behavioural science, change management and creative communication.
Jon and his team partner with HR, Communication and Transformation teams at organisations including Aldermore Bank, UK National Nuclear Laboratory and the Medical Protection Society.
Outside of work, Jon is a keen gardener and cat-dad to his Bengal called Rose.
Red socks and real change: A behavioural economics masterclass Tuesday @ 2:00 PM

Chief Executive, Institute of Internal Communication
Jennifer is responsible for the leadership of IOIC, the only independent professional body solely dedicated to internal communication. IOIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership and best practice.
Prior to joining IOIC, Jennifer has worked for over 20 years in professional associations, most recently as Strategic Marketing & Sales Director at the Market Research Society, developing and leading on activities across marketing communications (both internal & external), careers, membership, professional development and publishing.
Join your Inspire stage hosts. Tuesday @ 9:30 AM
Join your Inspire Stage hosts Tuesday @ 4:35 PM

Head of Communication, Citizen Housing
Sonia is Head of Communication at Citizen Housing. Sonia started her career in higher education where she worked with under-represented groups, supporting young people to achieve their potential. She then found her calling with internal communication, working for the NHS, AQA and most recently social housing.
Sonia’s passion is supporting leaders with their communication so that they develop a greater connection with their teams. Her MBA dissertation focused on the importance of leadership in employee engagement and the significant impact it has every day.
In her spare time Sonia is dancing in the kitchen with her two young daughters and cheering on Derby County.
Internal communication clinic. Tuesday @ 10:30 AM
Internal communication clinic. Tuesday @ 2:00 PM

Leadership Communication Specialist and IOIC President
Dominic is President of the IOIC.
He has specialised in leadership and line manager communication and development for over 25 years. He has worked in senior ‘in-house’ roles and as a coach and consultant in the UK, Europe, Asia and the US, supporting leadership teams across a range of sectors.
He has also featured in print, podcast, TV and radio promoting effective leadership communication. Dominic has worked with leadership teams in finance, pharmaceuticals, engineering, healthcare and public sector.
Dominic is an Associate of the Chartered Institute of Bankers, and past national Chairman, Governance Adviser and Fellow of the Institute of Internal Communication. He has developed the audiobook, ‘Leading Inside Out’ in conjunction with IOIC.
Join your Inspire stage hosts. Tuesday @ 9:30 AM
Join your Inspire Stage hosts Tuesday @ 4:35 PM

Enthuse Communications
Alex has a broad range of communication experience having worked agency-side, as a freelance consultant and in house for nine years at The Co-op. At Enthuse she has worked with clients on change, internal communication and employee engagement projects in sectors spanning Utilities, Hospitality, Manufacturing, Retail, Healthcare and Higher Education.From vision to action: A CEO’s listening journey. Tuesday @ 2:00 PM
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