Thought leadership & reports.

For the moments the usual playbook can't handle: when identity, belief or tension shift the room. Three expert voices on why internal communicators are uniquely placed to lead these conversations, not just support them.

This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.

Here at the IoIC, we’ve been aware of the looming impact of emergent technologies on employee experience since we prioritised the future of work as an area of ongoing study and analysis. If you’re to do your best work as internal communicators, it’s incumbent on us as a membership body to keep abreast of the factors influencing employee engagement and performance.

Scenario planning is a strategic planning method used within some organisations to make long-term plans.

This report explores the opportunity for internal communicators to facilitate the building of trusted connections to enhance the smooth flow of knowledge at work.