Internal communication builds strategic confidence when it translates business strategy into clear, consistent narratives, keeps leaders visible and authentic, and helps leaders blend deliberate planning with context-responsive adaptation. This matters. The 2026 IC Index shows only 52% of employees believe their organisation’s strategy is the right one for success.
For the moments the usual playbook can't handle: when identity, belief or tension shift the room. Three expert voices on why internal communicators are uniquely placed to lead these conversations, not just support them.
This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.
The IoIC has commissioned Dr. Peter Mandeno, a leading expert in designing for human connectivity, to write a practical white paper on enhancing human connection at work with internal communication. This paper combines key insights from his PhD research with bespoke qualitative research conducted with IoIC members.
The IoIC’s charter for the ethical use of AI has been created to sustain professional standards as AI adoption goes mainstream. AI has the potential to bring vast efficiency and significantly improve our working lives, but it’s vital that its use is undertaken thoughtfully, equitably, inclusively and humanely. The long-term health of our organisations depends on it.
Our latest report, Creating Sustainable Futures for Internal Communicators, explores developments in technology, sustainability, employment and people’s expectations of work.
Here at the IoIC, we’ve been aware of the looming impact of emergent technologies on employee experience since we prioritised the future of work as an area of ongoing study and analysis. If you’re to do your best work as internal communicators, it’s incumbent on us as a membership body to keep abreast of the factors influencing employee engagement and performance.
Our mission is to highlight the critical role of the internal communications profession in times of profound change. As the places in which we work continue their journey of disruption and transformation, the need for robust, clear and cohesive communication has never been more critical.
In this final episode of series 16, Anna Ambrose, CEO of Workwhile, shares her insights on the importance of creating work and career opportunities that deliver meaning and purpose for young people.