A conference for senior internal communication practitioners who advise their organisations and lead the functions that deliver.
Trust, change and rising workforce expectations are reshaping the organisations we work in. Our IC Index research shows that leaders believe the strategy is clear, while employees say otherwise, and that trust in leadership keeps falling. For those leading internal communication, this has always been the job. What has changed is the pace, and how much now rides on getting it right.
This day is built for that job. It covers influencing leaders and earning a place as their trusted adviser. It covers keeping leaders connected with their people through change, and what agility really asks of leadership. And it covers the skills senior practitioners need to lead what comes next.
You will not spend the day being told internal communication is important. You already know. Instead, expect speakers who bring an outside view, and table talks with peers working at your level: the conversations you cannot have inside your own organisation.
Senior internal communication practitioners who advise leaders and lead functions, whatever their title, and those preparing to step up. Leave with clearer thinking and more confidence in the advice you give.
Table talks with peers working at your level, and speakers focused on the realities of senior work. Leave with fresh perspectives for the leaders you advise, ideas to strengthen your function, and the confidence to make the case for internal communication where decisions are made.
How senior practitioners are doing the leadership work of internal communication: influencing leaders and earning their trust, keeping leaders connected with their people through change, building more agile functions, and developing the skills to lead what comes next.
The art of influencing and persuasion. How influential are you, really? An interactive masterclass on the psychology of why people say yes, from influential language to the six principles that shape human decisions.
Building leadership connection through change. Helping leaders find a shared direction through a major integration. See how one financial services organisation combined consistent messages with open dialogue to help leaders communicate with greater confidence.
Working with leaders. From influence to trusted advice. Discuss at your table what earns internal communication a voice in strategic decisions, and how to challenge leaders constructively.
Your teams are agile. Is your leadership? Why better messaging alone will not close the strategy gap. The IC Index found 87 per cent of senior leaders believe strategy has been clearly communicated, but only 57 per cent of non-managers agree. Hear what more than 70 organisations show about adapting for real.
Earning a seat at the table. Becoming a trusted adviser to leaders. Candid, field-tested insights from an executive coach on building stakeholder partnerships, taking a strategic stance and speaking truth to power.
Table talks. Your turn to shape the conversation. Three times during the day, swap ideas with other delegates at your table, connect what you have heard to your own work, and take away fresh thinking from your peers.
Speakers confirmed from: Agile Business Consortium, All About Soft Skills, BELOVD, Gates Group Consulting, Nationwide Building Society and more to come.
Every day, we influence people through the words we choose, the stories we tell, the way we behave and sometimes without even realising it.
How can communication strengthen leadership confidence and connection during a major period of integration?
In this discussion session, delegates will reflect in small groups at their tables on how internal communication can strengthen its relationship with senior leaders.
This year’s IC Index found that 87 per cent of senior leaders believe their organisation’s strategy has been clearly communicated.
In this discussion session, delegates will consider what agility really means for the way internal communication functions lead, prioritise and deliver.
As AI and rapid change disrupt the executive suite, strategic communication is more vital than ever; yet communication leaders still struggle to secure a seat at the table.
An exclusive look at the findings of the IOIC's Skills Survey and what they mean for the future of the profession.
In this discussion session, delegates will reflect in small groups at their tables on how internal communication skills and capabilities need to evolve to meet the changing needs of the profession and the business.
The IOIC reserve the right to change the programme at any time and are not responsible for the no show of any speakers. Session times are subject to change.







The IOIC reserve the right to change the programme at any time and are not responsible for the no show of any speakers. Session times are subject to change.
The Barbican Centre is in the heart of the City of London, on Silk Street (EC2Y 8DS), with its main entrance on Silk Street.
The closest Underground stations are Barbican, Moorgate, Farringdon and St Paul's. You can plan your route and check live service updates on the TfL website.
If you are travelling by train from elsewhere in the UK, Liverpool Street and Farringdon are a short walk away. You can plan your rail journey and get live train times, accessibility and facility info on Trainline.
If you prefer to travel by bus, the 153 stops closest to the Centre at Silk Street, and the 4 and 56 stop at Barbican Underground station.
Cycling? There are bike racks on Silk Street and Golden Lane, and TfL Cycle Hire docking stations on Silk Street and Beech Street.
If you are driving, there is paid parking on site, and spaces can be booked in advance. Blue Badge holders can park for free. Gocompare has designed a fuel price calculator and guidance to help drivers plan ahead for any journey and cut down on fuel use.
For step-free routes and full venue access details, see the Barbican's access guides.
Prices subject to VAT.
Pay by card or invoice.
Prices subject to VAT.
Pay by card or invoice.
All Not for Profit/Public Sector/Current students/Freelancers get 10% off tickets too. Please use code N4P10 at checkout to receive this discount.
If you are not an IOIC Member, choose the membership that is right for you.
Ticket price includes access to all sessions, light lunch and tea, coffee and snacks at certain times during the day.
The conference will cover aspects of the Profession Map and counts 8 points towards your CPD.
IOIC is supported by the financial contribution of our sponsors, enabling us to deliver this conference and our mission to promote internal communication and employee engagement.
With cutting edge products, we help organisations everywhere maximise their return on investment in the Office 365 platform to support better communications, collaboration and connection of their employees.
AddIn365 has an extensive and intimate knowledge of how to make Microsoft 365 work for you; through project conception to delivery and beyond. With vastly experienced, elite accredited and award-winning staff at the very cutting edge of our industry, we are uniquely positioned to help you meet your business objectives.
If you would like to work with us and offer your support as a sponsor, there are a number of ways to get involved including event-only packages. To discuss sponsorship packages and find a solution that meets your needs, contact Richard Bowes [email protected].
If you have any questions about this conference, or any IOIC event, please contact our events team.
If you would like someone from our team to contact you please email us, and we will get in touch within 24 hours on weekdays.

Senior Communication Leader, Nationwide Building Society
Kathryn Bridgford is a senior communication leader at Nationwide Building Society, specialising in leadership, change and internal communication. She works across the Chief Operating Office, helping senior leaders turn complex priorities into communication that are clear, human and, ideally, interesting.
Kathryn loves finding creative ways to connect colleagues with strategy and purpose, bringing a healthy mix of clarity, curiosity and imagination to her work. She’s passionate about great leadership communication and creating moments that cut through the noise and make a lasting difference.
Building leadership connection through change. Wednesday @ 11:05 AM

President, Gates Group Consulting
Laura Gates is the President of Gates Group Consulting, coaching executives and leadership teams at premier organisations – from NASA, LinkedIn, Shell and Visa to fast-scaling Silicon Valley AI, semiconductor and space tech start-ups.
A featured contributor in Forbes, First Round Review and Simon Sinek’s The Infinite Game, Laura speaks globally on leading in chaotic times for corporate events and organisations such as MIT’s Pegasus Systems Thinking Conference, The Female Quotient and the Global WIN Conference.
She holds a Master’s in Organisational Leadership, and is an ICF PCC and EMCC certified coach. Laura is dedicated to helping executives lead authentically and empowering teams to unlock their collective genius.
Table talk: Working with leaders, from influence to trusted advice. Wednesday @ 11:35 AM
Earning a seat at the table: Becoming a trusted adviser. Wednesday @ 2:10 PM

Global Lead for AI and Innovation, BELOVD
Marvyn Harrison is a visionary leader recognised for delivering business goals and driving cultural change through human strategy, AI integration, and people management. As Global Lead for AI and Innovation at BELOVD, he helps organisations lead through technological and cultural change without losing what makes them human.
Marvyn coaches leaders and executive teams on culture, communication and organisational transformation, and facilitates leadership workshops and away days for corporate and public-sector teams.
As founder of Dope Black Dads and Dope Black Men, Marvyn is a leading voice for Black communities across the UK, US, and South Africa.
Across his owned channels, including The Marvyn Harrison Podcast, he produces daily content reaching over 10 million views a month.
He is a regular broadcaster across TV and radio, contributing to Good Morning Britain, Steph's Packed Lunch, The Kick Off, BBC 5Live, LBC, and Channel 5's Jeremy Vine show.
Keynote: Marvyn Harrison. Wednesday @ 9:35 AM

Founder, All About Soft Skills
Nim Pancholi is the founder of All About Soft Skills, where she makes communication relevant to today’s world through interactive summits, leadership masterclasses and thought leadership content.
A keynote speaker and passionate advocate for learning the science of behaviour, she draws on her background in science to bring a distinctive perspective to professional development and human behaviour.
Beyond the boardroom, Nim is a Bollywood dancer, bringing energy, creativity, stage presence and storytelling to her work.
The art of influencing and persuasion: How influential are you... really? Wednesday @ 10:15 AM
Table talk: Working with leaders, from influence to trusted advice. Wednesday @ 11:35 AM

Chief Executive, Agile Business Consortium
Karen Sandland is chief executive of the Agile Business Consortium, a not-for-profit professional body and leading independent voice behind globally recognised business agility certifications.
She leads the Consortium across its portfolio of certification, learning, membership, community and events, including its global Agility Impact Awards.
Your teams are agile. Is your leadership? Wednesday @ 12:05 PM
Table talk: Making internal communication more agile. Wednesday @ 12:35 PM

Chief Executive, Institute of Internal Communication
Jennifer is responsible for the leadership of IOIC, the only independent professional body solely dedicated to internal communication. IOIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership and best practice.
Prior to joining IOIC, Jennifer has worked for over 20 years in professional associations, most recently as Strategic Marketing & Sales Director at the Market Research Society, developing and leading on activities across marketing communications (both internal & external), careers, membership, professional development and publishing.
Introduction to the conference. Wednesday @ 9:30 AM
Future skills: Building the internal communication capability businesses need. Wednesday @ 2:50 PM
Table talk: Building future-ready internal communication teams. Wednesday @ 3:20 PM
Closing remarks. Wednesday @ 4:40 PM

Leadership Communication Specialist and IOIC President
Dominic is President of the IOIC.
He has specialised in leadership and line manager communication and development for over 25 years. He has worked in senior ‘in-house’ roles and as a coach and consultant in the UK, Europe, Asia and the US, supporting leadership teams across a range of sectors.
He has also featured in print, podcast, TV and radio promoting effective leadership communication. Dominic has worked with leadership teams in finance, pharmaceuticals, engineering, healthcare and public sector.
Dominic is an Associate of the Chartered Institute of Bankers, and past national Chairman, Governance Adviser and Fellow of the Institute of Internal Communication. He has developed the audiobook, ‘Leading Inside Out’ in conjunction with IOIC.
Introduction to the conference. Wednesday @ 9:30 AM
Future skills: Building the internal communication capability businesses need. Wednesday @ 2:50 PM
Table talk: Building future-ready internal communication teams. Wednesday @ 3:20 PM
Closing remarks. Wednesday @ 4:40 PM
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