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Cancer affects millions of people of working age – yet workplace support often falls short. What do employees really experience, and how can organisations respond better?

NATS empowered leaders to build consistent, credible communication habits rooted in everyday conversations. We hear from Lynsey Davidson, head of employee communications at NATS.

Rising neurodiversity tribunal claims expose managers’ confidence gap, making clearer communication and better support on reasonable adjustments increasingly essential now.

From big campaigns to coffee habits, David Manning, senior manager – culture, change and communications at Currys, shares his view of internal comms and career lessons.

Shirin Mohamed, internal comms specialist, shares how two decades across communications, training and transformation shaped her user-centred internal communication approach, inspired by UX thinking throughout.

Emma Cash, communications business partner at British Airways, explains how frontline experience, trust and visibility shape IC across a complex operation.

Clear communication can transform rewards and benefits into meaningful employee experiences through storytelling, collaboration and timely campaigns that resonate.

Too many middle managers are promoted without the skills to lead people or communicate effectively. Drawing on neuroscience, Ana-Maria Thijssen explores how IC professionals can close the gap.

A five-minute audio update for Centrica’s customer-facing colleagues is holding attention and saving time.

Leaders may think messages are landing, but employees disagree. Bridging the gap requires clarity, consistency, empathy and communication expertise.

Jennifer Kennedy, internal communications manager at Sheffield Hallam University, reflects on 17 years working in higher education and what internal communication professionals need to understand to be effective in the sector.

Born from colleague feedback and designed for frontline reality, Mitie's Team Talk Local gave leaders the tools to run meaningful, local conversations with their teams.

Opens and views rarely prove impact; communicators must look beyond activity to experience, adoption and behavioural change, argues PR director and internal communications specialist Anthony Monks.

Kemi Aofolaju, communications and events officer at Imperial College London, reflects on building internal communications during departmental growth and the importance of care, identity and adaptability.

In the fourth part of our series on the history of internal communication, we explore how conversation, collaboration and digital channels transformed the IC profession.

Internal communication’s next big leap is becoming data-scientist-like: using AI-enabled insight to shape strategy, prove value and drive organisational performance – not just measure outputs.